
Closed
Posted
Setiap hari pelanggan menghubungi nomor WhatsApp Business saya untuk menanyakan detail spesifikasi berbagai produk. Katalog kami meliputi beberapa kategori—masing-masing memiliki ukuran, material, hingga fitur teknis yang berbeda—jadi respons harus selalu disesuaikan dengan kategori yang ditanyakan, bukan satu jawaban seragam. Tugas inti mencakup: • Membalas chat masuk dalam bahasa Indonesia yang jelas dan sopan, maksimal 5 menit setelah pesan diterima. • Menyajikan spesifikasi produk yang tepat (ukuran, bahan, varian, kode item, dan informasi teknis lain) sesuai katalog terbaru. • Memutakhirkan template jawaban bila ada perubahan spesifikasi agar informasi tetap akurat. • Mencatat pertanyaan berulang di Google Sheet agar mudah dianalisis untuk FAQ. Saya sudah menyiapkan akses ke WhatsApp Web, katalog PDF per kategori, serta lembar Google Sheet untuk log percakapan. Tinggal gunakan semuanya agar alur kerja lancar. Pekerjaan dianggap selesai setiap hari ketika: 1. Tidak ada chat pelanggan yang menunggu lebih dari 5 menit. 2. Semua spesifikasi yang dikirim cocok dengan data di katalog. 3. Log harian di Google Sheet terisi lengkap. Silakan ajukan jika terbiasa menggunakan WhatsApp Business, teliti memeriksa detail spesifikasi, dan nyaman bekerja dalam bahasa Indonesia secara real-time.
Project ID: 40631649
7 proposals
Remote project
Active 7 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
7 freelancers are bidding on average $17 USD/hour for this job

Hello, I understand that your main requirement is to efficiently respond to customer inquiries on WhatsApp Business regarding product specifications in various categories. It is crucial to provide clear and polite responses tailored to each category's specific details promptly. I will ensure timely responses in Indonesian, presenting accurate product specifications based on the latest catalog, updating response templates as needed, and maintaining a detailed log of recurring questions in a Google Sheet for easy analysis. I am familiar with using WhatsApp Business, meticulous in checking product specifications, and comfortable working in real-time Indonesian communication. I will utilize the provided WhatsApp Web access, categorized PDF catalog, and Google Sheet conversation log to streamline the workflow effectively. I am available during Indonesia timezone hours to ensure seamless communication and task completion. Could you please confirm if there are any specific categories or products that require immediate attention or frequent inquiries? Best regards, Saddam
$20 USD in 40 days
2.6
2.6

I appreciate the detailed project description and understand your need for timely and accurate responses to customer inquiries via WhatsApp Business. My experience with customer support and data management positions me well to assist you in this role. I am fluent in Indonesian and can ensure that all product specifications are delivered clearly and promptly. I will manage the chat responses within your 5-minute window, update templates as needed, and maintain a comprehensive log of inquiries in Google Sheets for efficient analysis. My skills in data entry and attention to detail will ensure that the information provided aligns with your catalog. Let’s discuss how I can help streamline your customer communication effectively.
$20 USD in 7 days
2.5
2.5

Saya bermaksud melamar posisi Admin WhatsApp Business ini karena terbiasa fast response (dibawah 5 menit), teliti merinci spesifikasi produk sesuai katalog per kategori, dan rapi mengolah data log di Google Sheets lewat WhatsApp Web. Dengan gaya komunikasi yang ramah, jelas, dan tetap profesional, saya siap kejar target operasional harian secara real-time
$15 USD in 40 days
0.0
0.0

Siap, saya terbiasa WhatsApp Business, teliti soal spesifikasi, dan lancar respon real-time berbahasa Indonesia.
$20 USD in 40 days
0.0
0.0

I recently helped a client take their initial idea and turn it into a refined, high-quality digital experience that felt modern, intuitive, and ready to present to real users. I can help you bring your vision to life with a clean, user-friendly solution that not only looks professional but also works smoothly and supports your overall goals. I understand you're looking for something that feels clean, professional, and seamless, with a strong focus on usability and a well-integrated experience that flows naturally. I specialize in creating modern interfaces, strong visual designs, and engaging user experiences that are both functional and visually appealing. You can check out my similar project: Culture City - [Link]. I am very interested in chatting with you about your projects by helping you build your business and achieve your goals. The only thing you will lose is some time on a free consultation. Kind Regards, Nanise Mostert I have done similar work: Web application
$15 USD in 7 days
0.0
0.0

We've recently assisted a client in enhancing their customer interaction through a seamless messaging system. I can help you optimize your WhatsApp Business communications to ensure quick and accurate responses tailored to your product specifications. I understand the importance of responding within five minutes and providing detailed, clear information. Your need for a clean, professional, and user-friendly approach aligns perfectly with my skills. I specialize in fast, accurate communication and have experience managing similar projects. We have 35+ 5-star reviews on similar projects on other platforms, but are new to Freelancer. I'm ready to ensure your customers receive prompt and precise information every time. Regards, MORNE.
$15 USD in 7 days
0.0
0.0

Saya tertarik menjadi Admin Chat WhatsApp Kakak. Saya berpengalaman mengelola toko e-commerce mandiri secara responsif dan ramah. Dengan dukungan PC pribadi serta koneksi internet yang stabil, saya siap standby di WhatsApp Web untuk menjawab pesan sesuai skrip dari Kakak sekaligus mendata setiap pesanan yang masuk dengan rapi dan menindaklajuti percakapan penting. Terima kasih banyak atas perhatiannya. Saya sangat terbuka jika ada sesi trial atau diskusi lebih lanjut terlebih dahulu untuk melihat kecocokan performa kerja saya.
$15 USD in 40 days
0.0
0.0

Lampung, Indonesia
Member since May 6, 2025
$15-25 USD / hour
€8-30 EUR
₹600-1500 INR
₹1500-12500 INR
£250-750 GBP
₹12500-37500 INR
$250-750 USD
$15-25 USD / hour
₹12500-37500 INR
€25-35 EUR
$250-750 USD
₹12500-37500 INR
₹600-1500 INR
$10-20 AUD / hour
$5000-10000 USD
min $50 USD / hour
$8-15 USD / hour
£250-750 GBP
$2-8 USD / hour
$10-60 USD