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Saya membutuhkan bantuan untuk membalas semua chat pelanggan di WhatsApp secara manual dengan gaya santai namun tetap sopan. Tugas utamanya adalah menjaga percakapan tetap ramah, jelas, dan cepat sehingga setiap pertanyaan atau permintaan pelanggan terlayani tanpa membuat mereka menunggu lama. Ruang lingkup: • Login ke akun WhatsApp bisnis saya pada jam yang disepakati. • Membalas pesan masuk satu-per-satu secara manual, bukan dengan template otomatis. • Menggunakan bahasa Indonesia yang ringan, akrab, dan mudah dipahami. • Mencatat pertanyaan umum dan jawaban yang diberikan agar konsisten di kemudian hari. Saya akan menyediakan: – Akses WhatsApp Web/Business. – Panduan produk, harga, serta kebijakan toko. Yang saya harapkan dari Anda: – Respons cepat selama shift. – Ketelitian agar informasi yang diberikan selalu akurat. – Kerahasiaan tinggi atas data pelanggan. Jika Anda terbiasa menjadi admin online shop atau customer service dan bisa menjaga nada santai tanpa mengurangi profesionalisme, saya menantikan kerja sama kita.
Project ID: 40724082
19 proposals
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Active 2 days ago
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19 freelancers are bidding on average $357 USD for this job

Hi, Could you provide more details about the typical inquiries you receive on WhatsApp? I understand the importance of keeping conversations friendly and efficient, and I can help you respond to customer messages manually while maintaining that relaxed tone. With my experience in customer support and managing online communications, I’ll ensure each message is addressed promptly and accurately. I’ll take notes on common questions for future consistency and will always uphold customer confidentiality. I’m ready to handle your WhatsApp messages with diligence and enthusiasm. Let’s connect and discuss your needs further!
$250 USD in 1 day
2.5
2.5

With over 8 years of experience as a Full Stack Developer, I bring a unique set of skills and adaptability that would make me an ideal fit for your project. As a developer, I have extensive experience in handling massive amounts of data and ensuring its privacy and confidentiality at all times. My expertise in PHP and database management aligns perfectly with your project's needs. Furthermore, my track record includes successfully delivering over 145 projects, demonstrating my dependability and commitment to clients. As an admin, I approach all communications with diligence and attention to detail, ensuring no customer query goes unanswered. Backed by my agile development methodology, I prioritize responsiveness, accuracy, and timeliness for maximized customer satisfaction.
$250 USD in 2 days
1.5
1.5

YOU ONLY NEED ONE DEVELOPER WHO GETS IT RIGHT THE FIRST TIME. HERE'S WHY I'M THAT DEVELOPER. I recently helped a client enhance their customer interaction on messaging platforms, transforming their communication style to be friendly yet professional. I'd love to do the same for you and ensure your customers feel valued from the very first message. I understand the importance of maintaining a warm and clear conversation while ensuring no one waits too long for a response. My experience in online shop administration and customer service has equipped me to handle inquiries efficiently, always prioritizing accuracy and confidentiality. We have 75+ 5-star reviews on similar projects and rank in the top 1% among 75 million users. I'd love to chat about your project! The worst that can happen is you walk away with a free consultation. Regards, Aydon.
$400 USD in 7 days
1.5
1.5

Menjaga respons WhatsApp tetap cepat, ramah, dan konsisten selama jam operasional adalah fokus utama saya untuk permintaan ini. Saya akan login ke WhatsApp Business sesuai jam yang disepakati, membalas setiap pesan secara manual dengan gaya santai namun sopan, dan membangun catatan FAQ dari panduan produk serta kebijakan toko yang Anda berikan agar jawaban konsisten dari hari ke hari. Checkpoint pertama: setelah 2 hari kerja shift awal, saya kirim ringkasan pertanyaan umum dan pola respons untuk Anda tinjau. Saya tidak menjanjikan closing penjualan otomatis, hanya komunikasi yang jelas dan akurat. Pertanyaan awal: berapa jam shift per hari dan zona waktu mana yang perlu saya ikuti. Price: 250 USD fixed · Timeline: 5 working days from access/brief Konrad
$250 USD in 5 days
0.0
0.0

Hi, Saya tertarik membantu mengelola percakapan pelanggan melalui WhatsApp. Saya memahami bahwa Anda membutuhkan respons yang cepat, akurat, ramah, dan tetap profesional, bukan balasan otomatis. Saya memiliki pengalaman dalam customer support, virtual assistance, data entry, komunikasi online, dan pengelolaan data. Saya dapat menangani pesan WhatsApp secara manual satu per satu, mengikuti panduan produk, harga, dan kebijakan toko yang Anda berikan, serta menjaga gaya komunikasi tetap santai, sopan, dan mudah dipahami. Saya juga dapat mencatat pertanyaan pelanggan yang sering muncul beserta jawaban yang tepat, sehingga informasi yang diberikan tetap konsisten. Kerahasiaan data pelanggan akan saya jaga dengan serius. Saya terbiasa mengikuti prosedur kerja, bekerja secara terorganisir, dan memberikan respons dengan cepat selama jam kerja yang disepakati. Sebelum mulai, saya ingin mengetahui perkiraan jumlah chat masuk per hari dan durasi shift, agar saya dapat menyesuaikan workflow dengan kebutuhan respons Anda. Anda juga dapat melihat profil Freelancer saya dan pengalaman saya sebelumnya. Saya siap membantu dan membangun kerja sama jangka panjang dengan Anda. Salam, Gurdeep
$250 USD in 7 days
0.0
0.0

Hi, I can handle your WhatsApp customer chats professionally and make sure every customer receives a quick, friendly, and accurate response. I can follow your product information and store policies while keeping the conversation natural and easy to understand. I’m comfortable working during fixed shifts, handling customers one by one, keeping proper notes, and maintaining complete confidentiality of customer information. I’ll make sure no message is missed or left waiting unnecessarily. I’m ready to start and provide reliable support for your business. Regards; Faizan
$500 USD in 7 days
0.0
0.0

I recently helped a business build a complete digital platform that improved their online operations, and if you’re not happy, you don’t have to pay. I can assist you in managing your WhatsApp chats with a friendly, clear, and prompt approach that ensures all customer inquiries are addressed swiftly. Your emphasis on maintaining a relaxed yet professional tone resonates with me. With prior experience in customer service and online shop management, I am confident in my ability to respond quickly and accurately, while keeping track of common questions for future consistency. I understand the importance of confidentiality and will treat customer data with the utmost care. Even if you don’t end up working with me, you will get a free consultation, message me! Regards, ReonVR.
$400 USD in 7 days
0.0
0.0

Chat WA akan ditangani satu per satu secara manual dengan bahasa Indonesia yang santai, ramah, dan tetap akurat, sambil mencatat pertanyaan serta jawaban penting agar komunikasi tetap konsisten selama shift. Apakah sudah ada jam shift dan target waktu respons yang ditetapkan, serta apakah pertanyaan yang membutuhkan eskalasi perlu dicatat untuk diteruskan ke tim Anda? Workflow: WhatsApp Web/Business → Baca Pesan Masuk → Balas Manual → Cek Panduan Produk & Kebijakan → Catat Pertanyaan Umum → Eskalasi Jika Diperlukan → Follow-up → Pastikan Semua Chat Terlayani Lets have a quick chat to discuss your project in detail, align on the shift and response process, and get the customer support moving. Warm regards, Akif S
$300 USD in 5 days
0.0
0.0

Halo, Saya tertarik untuk membantu sebagai admin WhatsApp Customer Service untuk project ini. Saya memiliki pengalaman sekitar 15 tahun dalam bidang sales, administrasi, customer service, dan operasional. Dalam pekerjaan sebelumnya, saya terbiasa berkomunikasi langsung dengan pelanggan, menjawab pertanyaan mengenai produk, memberikan informasi harga dan ketersediaan, melakukan follow-up, menangani pesanan, serta membantu menyelesaikan berbagai kebutuhan pelanggan. Saya memahami bahwa pekerjaan ini membutuhkan respons yang cepat, komunikasi yang ramah, dan ketelitian dalam memberikan informasi. Saya dapat mengikuti panduan produk, harga, dan kebijakan yang diberikan, serta mencatat pertanyaan dan jawaban yang sering muncul agar komunikasi dengan pelanggan tetap konsisten. Saya juga terbiasa bekerja secara terorganisir dan menjaga kerahasiaan informasi pelanggan maupun perusahaan. Saya siap mengikuti jadwal shift yang disepakati dan memberikan respons kepada pelanggan secara manual, satu per satu, dengan gaya bahasa Indonesia yang santai, natural, namun tetap sopan dan profesional. Saya berharap dapat diberikan kesempatan untuk membantu mengelola komunikasi pelanggan dan memberikan pelayanan yang baik untuk bisnis Anda. Terima kasih.
$300 USD in 7 days
0.0
0.0

LET ME SHOW YOU WHAT WORKING WITH THE RIGHT FREELANCER SHOULD FEEL LIKE. I recently managed a customer service role for an online shop, handling inquiries through WhatsApp. I maintained a friendly tone while ensuring prompt and accurate responses, which led to a noticeable increase in customer satisfaction. I understand the importance of keeping conversations light yet professional, especially when dealing with customer queries. Your goal of providing timely responses is crucial in building trust and loyalty with your customers. I will take full ownership of this role, ensuring every message is addressed promptly. By keeping track of common questions and responses, I’ll maintain consistency and efficiency. With experience in customer service and a keen grasp of the Indonesian language, I can deliver the friendly and clear communication you need. The goal isn’t just to complete your project. It’s to make the entire process feel easy from start to finish. Regards, EnriqueHR
$400 USD in 7 days
0.0
0.0

We have the complete skill set this project calls for and are ready to start. Our expertise lies in managing customer communications for online businesses, ensuring every interaction is friendly and professional. We noticed your emphasis on responding promptly and maintaining a casual yet polite tone. Our experience in customer service and familiarity with WhatsApp will allow us to engage effectively with your customers. We prioritize accuracy and confidentiality, and we are keen to understand how you envision tracking common questions and answers for consistency. We’re happy to discuss specifics whenever you’re ready, ensuring you have clear direction regardless of the outcome. Regards, Uzair.
$300 USD in 7 days
0.0
0.0

I’ve been building a portfolio of modern web applications and digital platforms, and your project immediately caught my attention because it fits well with the type of work I’m focused on. I can help turn your idea into a clean, professional and user-friendly solution built around what you actually need. I noticed you mentioned the importance of maintaining a friendly and clear conversation with customers. That’s something I’d pay particular attention to while keeping the overall experience smooth and reliable. My skills include customer service, communication, and attention to detail. You can view examples of my work in my portfolio at lenard007.com. I’d be happy to discuss your idea before anything is decided. Send me a message and we can see if I’m the right fit for your project. Regards, Lenard007
$400 USD in 7 days
0.0
0.0

IM THE ONLY ONE THAT CON DO THIS PRPERLY I recently helped a business enhance their customer engagement by managing their WhatsApp communications effectively. I will ensure your customer interactions are friendly, clear, and prompt, creating a seamless experience for your clients. You won’t find a freelancer better aligned with what you’re looking for. I understand the importance of a clean and professional tone while maintaining a casual vibe in your responses. Your need for accurate information and quick responses is crucial. I specialize in customer service and am highly skilled in maintaining confidentiality and providing timely responses. BEST IN SA HANDS DOWN! I’d love to chat about your project! The worst that can happen is you walk away with a free consultation. Regards, MatthiasDigital.
$400 USD in 3 days
0.0
0.0

Hi, I understand your need for a relaxed yet professional approach to managing customer chats on WhatsApp. Your goal to respond quickly and clearly while maintaining a friendly tone is crucial for customer satisfaction. I have experience in customer service, ensuring accurate information while creating a welcoming atmosphere. I can efficiently handle messages one-by-one, documenting common questions for future consistency. My attention to detail will ensure every customer feels valued and understood. Let’s discuss how I can support your business effectively. The worst that could happen is you get a free consultation from me about your project. Regards, Maanie
$350 USD in 7 days
0.0
0.0

WE HAVE RECENTLY COMPLETED A SIMILAR PROJECT, where we assisted a business in managing their customer communications effectively. They wanted a friendly, clear, and prompt response style to ensure no customer felt neglected. I am ready to help you maintain that same level of engagement with your customers on WhatsApp. Your request for responses that are clean, user-friendly, and seamless resonates with my approach to customer service. I understand the importance of responding quickly while keeping the conversation warm and approachable. With over 10 years in the industry, I have developed strong skills in customer interaction and attention to detail, ensuring accuracy and confidentiality in all communications. Although I am new to freelancing, my experience is solid. I would love to chat about your project, the worst that can happen is that you walk away with a free consultation. Regards Deon.
$400 USD in 7 days
0.0
0.0

YOU DON’T LIKE THE WORK, YOU DONT PAY. I understand you need someone to handle customer chats on WhatsApp in a friendly yet professional manner. I can provide a responsive and easy-to-use communication style that ensures your customers feel valued and their questions answered promptly. Keeping track of common queries and maintaining clarity is key, and I can help create an integrated approach for this. While we might be new to Freelancer, we have over 5 years of experience off-site and I truly appreciate you taking your time to review our proposal and I would love to discuss this project more. We have multiple 5-star reviews on similar projects and rank in the top 1% among 75 million users! The worst that can happen is you walk away with a FREE consultation. Regards, TJ
$400 USD in 7 days
0.0
0.0

Halo, Saya sudah membaca dan mempelajari akan kebutuhan anda untuk admin chat WA, saya tertarik untuk bergabung dengan project anda. Saya sangat memahami akan kebutuhan anda dalam membalas pesan-pesan chat WA yang ramah, jelas, dan cepat sehingga setiap pertanyaan atau permintaan pelanggan terlayani tanpa membuat mereka menunggu lama. Waktu kerja saya sangat fleksibel dan bisa mengcover sebagian waktu operasional toko anda. Saya bisa segera join dengan project anda secepat mungkin. Terima kasih dan menunggu kabar baik dari anda selanjutnya. Salam, David Sugiono
$400 USD in 7 days
0.0
0.0

Halo, Saya dapat membantu menangani chat WhatsApp bisnis secara manual dengan gaya Bahasa Indonesia yang santai, ramah, tetapi tetap akurat dan profesional. Untuk menjaga respons tetap konsisten, saya akan menggunakan panduan produk/harga/kebijakan yang Anda berikan, lalu mencatat pertanyaan berulang beserta jawaban yang sudah digunakan. Saya juga akan menerapkan response-time discipline, conversation tagging/logging, information verification, dan escalation untuk pertanyaan yang membutuhkan keputusan Anda. Acceptance untuk pekerjaan awal: pesan masuk ditangani selama shift yang disepakati, informasi sesuai panduan toko, tidak ada janji di luar kebijakan, dan FAQ log dapat digunakan sebagai referensi berikutnya. Saya memahami bahwa kesalahan kecil pada harga, stok, atau kebijakan dapat menyebabkan komplain dan kehilangan kepercayaan pelanggan, jadi akurasi akan diprioritaskan bersama kecepatan respons. Berapa jam per shift dan kira-kira berapa chat masuk per hari? Jika sesuai, kita bisa mulai dengan shift pertama setelah panduan dan alur eskalasi dikonfirmasi. Salam, Mahin
$325 USD in 7 days
0.0
0.0

Halo, saya tertarik untuk membantu sebagai Customer Support melalui WhatsApp. Saya memiliki pengalaman 5 tahun sebagai Customer Service dan Teller di BRI, sehingga terbiasa berkomunikasi langsung dengan pelanggan, menjawab pertanyaan, memberikan informasi, dan menangani berbagai kebutuhan pelanggan dengan cepat dan teliti. Saya dapat menyesuaikan gaya komunikasi sesuai kebutuhan brand, yaitu santai, ramah, dan akrab tetapi tetap sopan dan profesional. Saya juga siap membalas chat secara manual satu per satu, mengikuti panduan produk, harga, dan kebijakan yang diberikan. Selain membalas chat, saya dapat mencatat pertanyaan umum beserta jawabannya agar informasi yang diberikan tetap konsisten. Saya juga memahami pentingnya menjaga kerahasiaan data pelanggan. Saya siap mengikuti jam shift yang disepakati dan memberikan respons cepat selama jam kerja. Saya berharap dapat membantu menjaga pelayanan pelanggan tetap nyaman dan responsif serta bekerja sama dalam jangka panjang. Terima kasih.
$500 USD in 7 days
0.0
0.0

Manado, Indonesia
Member since Sep 21, 2026
$250-750 USD
₹12500-37500 INR
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₹750-1250 INR / hour
₹12500-37500 INR
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$15-25 CAD / hour
₹1500-12500 INR
₹12500-37500 INR
£10-20 GBP
₹1500-12500 INR
₹12500-37500 INR
₹100-400 INR / hour
$250-750 USD
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