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Saya mencari seorang admin chat yang dapat mengambil alih kotak masuk WhatsApp bisnis saya untuk menjawab pertanyaan pelanggan. Fokus Anda hanya pada respons cepat dan akurat—tanpa penjualan atau promosi tambahan. Kebutuhan utama: • Memahami produk saya cukup baik untuk memberi jawaban yang jelas dan ringkas. • Online hanya pada waktu-waktu tertentu (nanti kita sepakati slot harian yang tetap). • Menggunakan aplikasi WhatsApp Business di ponsel atau desktop, termasuk fitur balasan cepat serta label chat. Deliverable: – Tugas harian berupa log sederhana (file Excel/Google Sheet) yang mencatat pertanyaan penting, jawaban, dan tindak lanjut yang perlu saya lakukan. – Respons sesuai panduan nada bicara merek (akan saya berikan template FAQ). Jika Anda sudah pernah mengelola layanan pelanggan via WhatsApp, sebutkan pengalaman relevan dan perkiraan ketersediaan waktu.
Project ID: 40747951
16 proposals
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Active 2 days ago
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16 freelancers are bidding on average $364 USD for this job

I can effectively manage your WhatsApp Business inbox, ensuring rapid and accurate customer responses, mirroring the efficiency required for a dedicated chat admin. My experience includes handling high-volume customer inquiries with a focus on clear, concise information delivery, much like the direct communication you're seeking. My approach will leverage WhatsApp Business features to their fullest. I'll utilize Quick Replies for common questions, ensuring consistent and swift responses, and implement chat labels to categorize and prioritize customer interactions. I will dedicate myself to understanding your product details thoroughly to provide precise answers within the agreed-upon daily time slots. To ensure we're perfectly aligned, could you clarify the expected volume of daily inquiries? Also, what are the primary product categories or services customers typically inquire about? I'm ready to discuss how I can provide this dedicated support for your business.
$525 USD in 21 days
4.6
4.6

Hi, I’ve read your brief and I can help you with managing your WhatsApp Business inbox efficiently. For your project, I’d recommend a structured approach to ensure quick and accurate responses to your customers. I have experience in customer service via WhatsApp, where I focused on delivering clear answers and maintaining brand tone. I can commit to the agreed daily slots and utilize WhatsApp Business features effectively. I will provide a daily log in Excel or Google Sheets to track important questions, responses, and any necessary follow-ups. Before we start, I can share relevant examples of my previous work to give you confidence in my approach. Send me a message, and I’ll explain exactly how I’d manage your WhatsApp inquiries. IF YOU ARE NOT HAPPY YOU DON'T PAY! Kind regards, Shain WWD Digital Solutions
$300 USD in 7 days
3.8
3.8

Hi there, Your project "Admin Chat WhatsApp Responsif" instantly caught my attention — it's exactly the kind of work we love to take on. What stood out to me is how clearly you’ve described what you want — and clarity like that is where we deliver our very best work. From your brief I can see this involves data entry, excel, data processing — all areas we handle in-house. We specialise in Graphic Design, Data Processing, Data Entry, Excel, which lines up directly with what you need. How we'd approach it: - Define the exact fields, sources and output format - Build the collection / processing pipeline - Validate accuracy and clean the data - Deliver in your preferred format with a short summary From kickoff to final handover, I’ll keep things transparent, on schedule, and squarely focused on your goals. Happy to jump on a quick chat to walk through scope and timelines whenever suits you. Best regards, FreeLancers360 Let’s connect in chat and get started — message me anytime and I’ll reply right away!
$250 USD in 7 days
3.2
3.2

Masalah terbesar dalam mengelola inbox WhatsApp bukan hanya membalas pesan dengan cepat, tetapi memastikan setiap jawaban tetap akurat dan sesuai dengan informasi yang diberikan bisnis. Dengan FAQ dan template yang Anda sediakan, saya dapat menjaga respons tetap singkat, jelas, dan konsisten dengan tone brand. Penggunaan quick replies dan label WhatsApp Business juga akan membantu menjaga inbox tetap terorganisir, sementara log harian di Excel/Google Sheets akan mencatat pertanyaan penting serta follow-up yang perlu Anda tangani. Saya akan fokus pada customer support saja—tanpa upselling atau promosi tambahan—agar pelanggan mendapatkan jawaban yang mereka butuhkan dengan cepat. Saya juga siap mengikuti slot online harian yang disepakati. Untuk menyesuaikan ketersediaan dengan kebutuhan Anda, biasanya berapa banyak chat yang masuk pada periode paling ramai setiap harinya?..
$500 USD in 7 days
1.9
1.9

YOU ONLY NEED ONE DEVELOPER WHO GETS IT RIGHT THE FIRST TIME. HERE'S WHY I'M THAT DEVELOPER. I recently helped a client streamline their customer support through WhatsApp, providing quick and accurate responses that enhanced user satisfaction. I'd love to do the same for you and ensure your customers feel valued from their first interaction. We will focus on delivering prompt and clear answers, building trust and rapport with your customers. I understand the importance of being online during specific hours and using WhatsApp Business features like quick replies and chat labeling. With over 75+ 5-star reviews on similar projects, I rank in the top 1% among 75 million users. I'd love to chat about your project! The worst that can happen is you walk away with a free consultation. Regards, Aydon.
$400 USD in 7 days
1.6
1.6

GET IT DONE RIGHT FROM THE START! Your mission to manage customer inquiries on WhatsApp Business is spot-on. Ensuring fast and accurate responses can be challenging, but I can help ensure yours won’t. I’ll leverage my expertise in customer service to provide clear and concise answers. With my experience in managing WhatsApp communications, you’ll have a streamlined approach designed to enhance customer satisfaction. Benefits include improved response times and a well-organized log of inquiries. Here's how I'd approach it: 1. Familiarize myself with your products and brand voice. 2. Set specific online hours for consistent availability. 3. Maintain a daily log of customer interactions and follow-ups. While I might be newer to Freelancer, I bring over 5 years of relevant experience in customer support, including managing WhatsApp accounts for various businesses. I’d be happy to offer insights on optimizing your customer interactions, even if we don’t work together. Kind regards, EnriqueHR
$300 USD in 7 days
1.3
1.3

Halo, Saya Susan diJakarta, tertarik membantu mengelola WhatsApp Business Anda. Saya memiliki pengalaman sebagai admin WhatsApp untuk penjualan kurma saat Ramadan/Lebaran, menangani pertanyaan pelanggan, memberikan informasi produk, membantu pesanan, dan memastikan respons cepat serta sopan. Saya teliti, responsif, sabar, dan terbiasa menggunakan WhatsApp serta Excel. Saya siap mengikuti SOP, menggunakan Quick Reply dan label chat, serta mencatat pertanyaan dan follow-up pelanggan dengan rapi. Kepuasan Owner adalah prioritas utama saya. Saya siap mulai segera dan berkomitmen memberikan pelayanan yang cepat, akurat, dan profesional. Salam, Susan
$250 USD in 3 days
0.0
0.0

Just completed a similar project managing customer inquiries via WhatsApp, ensuring quick and accurate responses. I understand the importance of utilizing the WhatsApp Business app effectively, especially with features like quick replies and chat labels. With extensive experience in customer service, I can grasp your product details swiftly, allowing me to provide clear and concise answers to your clients. I am committed to maintaining a professional tone in line with your brand's voice and can efficiently log daily interactions in a simple Excel or Google Sheet format. I would like to discuss your project in further detail. Best Regards, AlexanderWC
$550 USD in 7 days
0.0
0.0

Hello, I understand the importance of providing quick and accurate responses to your customers through WhatsApp Business. With my experience in managing customer service on this platform, I can ensure that your clients receive the information they need promptly and effectively. I am familiar with using WhatsApp Business features like quick replies and chat labels, which will help streamline communication. I am also happy to provide a daily log in Excel or Google Sheets to keep track of important questions and follow-ups, ensuring you stay informed. Let’s discuss how I can best support your business needs. Looking forward to your reply. With regards, Maanie
$250 USD in 7 days
0.0
0.0

Saya baru-baru ini membantu bisnis serupa dalam mengelola kotak masuk WhatsApp mereka, memastikan pelanggan mendapatkan respons cepat dan akurat. Saya dapat mengambil alih komunikasi ini dengan fokus pada memberikan jawaban yang jelas dan ringkas sesuai kebutuhan Anda. Saya memahami pentingnya penggunaan aplikasi WhatsApp Business, termasuk fitur balasan cepat dan label chat. Dengan 75+ 5-star reviews di proyek serupa, saya berada di top 1% dari 75 juta pengguna. Saya sangat terbuka untuk mendiskusikan detail lebih lanjut dan ketersediaan waktu yang sesuai. Regards, HGNadia
$400 USD in 7 days
0.0
0.0

Good day, I caught the brief for your project. We recently completed a similar project for a customer, and THE OUTCOME WAS ABSOLUTELY AMAZING. Project Name: Admin Chat WhatsApp Response Tools Needed: WhatsApp Business, Excel/Google Sheets, Communication Skills I am experienced in managing customer service via WhatsApp and understand the importance of rapid and accurate responses. I can ensure that your customers receive clear and concise answers while adhering to the brand's tone of voice. I am available during the agreed-upon slots and will maintain a simple daily log of inquiries, responses, and necessary follow-ups. This will ensure you stay informed and organized. I would love to chat to you about this project and what your specific needs and feel are for it. The worst that can happen is that you walk away with a free consultation. Regards, Deon
$400 USD in 7 days
0.0
0.0

Untuk inbox WhatsApp Business Anda, saya akan menjawab pertanyaan pelanggan dengan ringkas mengikuti FAQ dan panduan nada, serta memakai balasan cepat dan label chat. Saya akan mencatat pertanyaan penting, jawaban, dan tindak lanjut dalam log Excel atau Google Sheets agar hal yang perlu Anda tangani mudah ditemukan. Harga ini mencakup peninjauan FAQ dan panduan nada, penggunaan balasan cepat serta label yang disepakati, satu shift layanan dengan jam yang ditetapkan sebelum kickoff, dan log untuk shift itu. Saya belum memiliki contoh terbitan yang relevan atau pengalaman khusus mengelola layanan pelanggan WhatsApp yang dapat saya klaim. Untuk pertanyaan yang tidak tercakup dalam FAQ, saya akan mencatatnya sebagai tindak lanjut, bukan menebak jawabannya. Apakah Anda dapat mengirimkan FAQ dan menyebutkan durasi serta slot waktu untuk shift pertama? Saya dapat menangani satu shift awal; ketersediaan untuk shift rutin berikutnya perlu disepakati terpisah. Pekerjaan dimulai setelah milestone didanai dan materi serta akses tersedia. Delivery: within 47 elapsed hours (2 calendar days) after funded kickoff and receipt of the required access and materials.
$375 USD in 2 days
0.0
0.0

Kabupaten Bandung, Indonesia
Member since Oct 3, 2026
min $100000 USD
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₹1500-12500 INR
$250-750 USD
₹12500-37500 INR
min $50 USD / hour
$25-45 AUD / hour
₹1500-12500 INR
$30-250 USD
₹600-1500 INR
$10-30 AUD
₹750-1250 INR / hour
$15-25 USD / hour
$15-25 USD / hour
₹12500-37500 INR
₹12500-37500 INR
$10-30 USD
$2-8 AUD / hour
£250-750 GBP
₹600-1500 INR
$15-25 USD / hour