Phone-based Customer Service Agent in English (40 Hr/Wk From Home) -- 5
Budget $2-8 USD / heure
CUSTOMER SERVICE AGENT POSITION
Is life looking a little wacky right now? Wondering how to take that next awesome step? If you are personable, energetic, and passionate about helping people, come join our forces! You won't even have to leave your home for this position. All the fun with none of the germs - what more could you wish for?
We are looking for a charming, well-spoken, and detail-oriented person to answer customer phone calls, emails, and live chats. The position is 30 to 40 hours a week, and the magic centers around US East Coast (EST) business hours, with shifts spread over 5 out of 7 days. Our products are mainly car and clothing-related items that you have probably never seen before, so get ready for a whole new world. We will train you in everything you need to know to answer product-based questions, assist customers with returns and exchanges, and handle customer interactions on all media. Sharing cheesecake recipes, kickboxing moves, and preferred weaponry for the zombie apocalypse between emails is encouraged.
The kinds of things you’ll be doing:
· Answering phone calls to assist customers with their orders
· Replying to emails using a combination of our templates and your situational reasoning
· Engaging customers via on-site live chat
· Using our custom systems and industry-leading tools to ensure we’re crafting the best possible customer experience
What you’ll learn:
· Tools and platforms like Zendesk, Amazon, Walmart, eBay, and more
· How to work functionally on a remote team
· Leading practices for maximum customer satisfaction
Position requirements:
· Fluent spoken and written English
· Excellent communication skills
· Great keyboard skills – those fingers should fly!
· A flawless internet connection
The ideal candidate is:
· Patient, determined, and kind
· A creative problem solver who can also follow directions and processes
· Flexible and easy going
· A team player with the desire to learn
· In full possession of a “can-do” attitude
The following are not required but would be advantageous:
· Previous customer service experience
· Other language fluency, particularly German, French, Spanish, or Italian
We are a small team of quirky people, who enjoy each other’s company while we help our customers and learn new things. Are you ready to be our newest teammate?
The rate for this ongoing position is about 5 USD or 4.45 Euro. To apply, message us!
76 freelances font une offre moyenne de 5 $/heure pour ce travail
Dear employer Having worked as a call center agent before, i have what it takes to execute the task. Kindly consider me
Hello, Please review my profile as i have relevant skills and experience of "Phone-based Customer Service Agent in English" I have completed many projects and looking to work for you as well. I can answers calls of you Plus
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and cre Plus
Hello, I understand you are in need of Phone-based Customer Service Agent in English. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 10 years Plus
Greetings to you, I hope you are having a great day. I have read and understood the tasks that you need with great interest and enthusiasm as my skills and qualifications may match your requirements. My entire career Plus
Hello, I have over 8 years in providing chat support, phone support, technical support, telemarketing services, and performing administrative tasks. I will reply to the queries by email and chat, will do upsells, ord Plus
Hello. I can't wait to join you on-board. I am an energetic, patient, and a quick learner with great communication skills. I also believe I can do any thing. I am ready to learn, and also to assist with giving clients Plus
I am Stephen Vincent Mahinay from the Philippines and I am very interested in your job post. I have worked with Panasiatic Solution as a customer service representative. With my work background, I have learned and m Plus
Hi! I am up for challenge and would love to interact with your customers. Please review my attach application. Thanks!
Hello, I have read all your requirements in the task. I am willing to be train to be more professional enough and to serve the company better. I am really good in customer service that I am confident enough to do this Plus
Dear client, I might be an excellent choice for this job as I've got relevant skills and an extensive freelancing experience to succeed in this position. Can we schedule a voice call to discuss the details?
