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Saya membutuhkan bantuan untuk menangani layanan pelanggan melalui telepon, email, dan chat sepenuhnya dalam Bahasa Indonesia. Tugas Anda meliputi: • Menjawab panggilan masuk dengan sopan, mencatat detail penting, dan memberikan solusi atau eskalasi yang tepat. • Membalas email pelanggan secara profesional dengan respons yang jelas dan ringkas. • Memoderasi chat langsung, menjaga nada ramah dan menyelesaikan pertanyaan dengan cepat. Mohon pastikan: – Respon diberikan dalam waktu maksimal satu jam pada jam kerja. – Setiap interaksi dicatat ringkas di lembar pelacakan yang saya sediakan. – Laporan ringkasan harian dikirim di akhir shift berisi isu utama dan tindakan yang diambil. Pengalaman sebelumnya di layanan pelanggan sangat diutamakan. Bila Anda siap memberikan layanan yang cepat, ramah, dan terorganisir, silakan ajukan penawaran dengan rincian pengalaman relevan dan perkiraan jumlah jam yang Anda tersedia per minggu.
Project ID: 40591313
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Active 7 days ago
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1 freelancer is bidding on average $21 USD/hour for this job

As an AI and Cloud Data Engineering Specialist, I offer a unique blend of technical expertise and business acumen that can greatly benefit your Customer Service Multikanal project. Drawing from extensive experience across multiple industries, my primary focus lies in transforming data into actionable insights that drive tangible results – a skillset directly relevant to your requirement of detailed tracking, daily reports, and efficient customer communication. My ability to build scalable, production-ready systems aligns with your expectation for prompt responses within working hours and organizing summarized interactions. With a core competency in real-time analytics, I am adept at creating interactive dashboards like the ones you require for tracking purposes. Additionally, my familiarity with chat widget technologies including Twillio and Whatsapp API assists me in swiftly moderating live chats – ensuring not just timeliness but also friendliness to enhance your customers' experience. In terms of availability, I have adaptable commitments and the time to devote to your project. Weekly per-hour estimates can be further outlined upon shortlisting. Overall, my tailored approach to projects and strong command of Python, SQL, Cloud Data Engineering – among other critical tools – positions me well to meet your requirements comprehensively. Let's combine the power of AI/ML with exceptional customer service - choose me for your project today!
$21 USD in 40 days
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Kabupaten Blora, Indonesia
Member since Jul 17, 2026
$2-8 CAD / hour
₹750-1250 INR / hour
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$250-750 AUD
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€18-36 EUR / hour
₹750-1250 INR / hour
$10-30 USD
$10-30 USD
€30-250 EUR
$30-250 USD