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zoho crm integration

We are looking for a freelance with experience in integration of Zoho CRM with other applications.

Context :

We are a contact center working for enterprise customers. We use Zoho CRM to manage outbound call campaigns and Aircall as IP telephony system to make those outbound calls . Both systems are integrated. Our enterprise customers need to have access to the recordings of the calls.

Escenario:

When calling to a customer from Aircall softphone, if the phone number exists in the CRM, at the end of the call, Aircall pushes automatically call data to the zoho CRM contact, as an activity. Information pushed includes date, call duration, call type (inbound/outbound), and a link to the recording of the call, stored in Aircall server. The issue is that when we click on the link to access the recording a pop up appears asking for login/pwd in Aircall. Therefore, we cannot send this link to our customers, as we cannot provide our Aircall user/pwd to our customers.

Scope of the work:

We would like to have an automatic script riggered from the CRM, when Aircall pushes the call data (creates the activity) into the Zoho CRM contact, contacts Aircall and requests the mp3 file of the recording. The mp3 file can then either be stored as an attachement in the zoho crm contact, or stored it in our enterprise dropbox account. In both cases, a "public" link to download the mp3 file should be stored at the corresponding zoho crm contact.

See attached diagram of the existing scenarion and new feature requested to develop

Compétences : CRM, Zoho, Web Scraping

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Concernant l'employeur :
( 0 commentaires ) Barcelona, Spain

Nº du projet : #30016242

21 freelances font une offre moyenne de 505 € pour ce travail

asin1987

Dear Employer, I believe you are posting this job again. So I can integrate Aircall, Zoho through Zapier or can do customised integration as well. I am an Expert with over a decade of experience. Kindly check my previ Plus

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(218 Commentaires)
8.0
(107 Commentaires)
7.5
seoguru17

Hey I have worked on couple of Zoho CRM integration projects and I can help you as well. I am checking all your requirements, please leave a message so we can discuss it

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% EUR en 7 jours
(63 Commentaires)
6.5
(28 Commentaires)
5.8
AHMEDAMER232

Hi. Credit is my motto. I am a freelancer working in 24/7 service. I have much experience for 12+ years in Scraping Field. I can do your job with crawler,scrapy, BS4 ,php, Selenium modules of python. I have no any risk Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% EUR en 10 jours
(72 Commentaires)
5.7
(22 Commentaires)
5.5
AwaisChaudhry

Hi, How are you? I just saw your job posting and I felt that I can help you with this job considering the experience I have with Zoho, CRM and Web Scraping. Please check my portfolio: https://www.freelancer.com/u/Awa Plus

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(1 Évaluation)
5.0
meen911891189118

Hello We need to understand your business workflow as per your requirement so please let me know when we can connect over the call. Allow me to introduce ClupeaIt Technology Pvt Ltd - a leading offshore software develo Plus

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(7 Commentaires)
5.3
yaminisurender

Personal Details: My name is Yamini and I am an Indian based Zoho Certified Consultant. I love Zoho and I have seven years of extensive experience in all Zoho Products. Integration : Zoho CRM with Zoho Creator, Z Plus

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(34 Commentaires)
5.6
(2 Commentaires)
3.8
tejoel

I am full stack developer with more the 10 years the Experience in voip and zoho crm, I was integrate zoho with issabel pbx before, I can help you with your project

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% EUR en 20 jours
(1 Évaluation)
3.7
MiltonMartorello

Buenas tardes. Soy consultor funcional Zoho con especialización en CRM y Deluge. Trabajo para una consultora pero ofrezco mis servicios como freelancer. Veo que necesita tener un link de descarga en el crm del archivo Plus

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(2 Commentaires)
3.0
Lavlu

Hello Sir, zoho crm integration I understand project scope but having few questions that needs to be clear in more detail. Please let me know if we can discuss the requirement over chat or call. After the final disc Plus

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(1 Évaluation)
2.7
(1 Évaluation)
1.4
yalinvyacheslav

✤✤✤ Web Scraping & CRM Expert ✤✤✤ I have many experience of web scraping by using python and php. I have read your requirement in detail. I can do this task and will start working on it right now! I have excellent know Plus

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(0 Commentaires)
0.0
(0 Commentaires)
0.0
avdeevapoli

I am very experienced with Zoho CRM. I really want to work for you. Kindly send me a message so that we can discuss more about your project. Polina.

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(0 Commentaires)
0.0
ksaleem10

Hi, We have done lots of Zoho CRM, Zoho Creator, Zoho Books, Zoho Subscription, Zoho Inventory and Zoho Desk work. We have expertise in workflow using Zoho API and Zoho creator with Script. I understand you need Zo Plus

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0.0
rohit689

I am a Zoho developer and have a very good experience in working across multiple projects and organizations. Have worked on projects related to Zoho CRM, Zoho Inventory, Zoho projects and Zoho Creator. Skilled in creat Plus

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0.0
Feriver

Hello there, How are you doing? Just saw your project posted. I read the brief details and I felt I could help you with it. Lets start the chat and discuss it in detail. Please check my porfolio and reviews on my prev Plus

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(0 Commentaires)
0.0