Soporte Telefónico Integrado con CRM

@OutsourceMan

⭐⭐⭐⭐⭐ Gracias por compartir los detalles de tu proyecto. En CnELIndia, junto con Raman Ladhani, podemos gestionar integralmente la atención a tus clientes por llamadas y chat en vivo. Atenderemos las llamadas entrantes con un enfoque profesional y realizaremos seguimientos o cierres de ventas según sea necesario, garantizando una experiencia orientada a resultados. Implementaremos el chat en vivo tanto en tu sitio web como en la app móvil, optimizando velocidad de carga y fluidez. Cada interacción se integrará directamente con tu CRM, registrando contactos, notas y oportunidades sin duplicados. Entregaremos configuración completa, pruebas funcionales, capacitación breve para tu equipo y un informe inicial con métricas clave. Hemos realizado integraciones similares usando PHP, VoIP, HTML y plataformas de CRM, asegurando eficiencia y seguimiento preciso en cada interacción.

@n2rtechnologies

Hello, I understand you are looking for support to manage customer interactions through phone calls and an integrated CRM system. My experience in creating seamless communication channels will ensure that your clients receive prompt and effective assistance, enhancing their overall experience. I can help you design and implement a solution that not only streamlines your customer support but also integrates smoothly with your existing CRM. My approach focuses on understanding your specific needs to deliver a tailored system that boosts efficiency and satisfaction. Let’s discuss how we can work together to elevate your customer service capabilities. Regards, Nurul Hasan

@divumanocha

Hello Greetings, After reviewing your project description, I feel confident and excited to work on this project for you. But I have some crucial things and queries to clear out. Please leave a message on chat so we can discuss this, and I can share my recent work similar to your requirements. Thanks for your time! I look forward to hearing from you soon. Best Regards.

@einnovention

With a proven track record of providing high-quality, scalable solutions, my team at Einnovention is ready to offer the support you need to streamline your customer service operations. We can handle your inbound and outbound calls, ensuring each interaction is professional and results-driven. Additionally, we are skilled in implementing live chat functionality on various platforms while maintaining fast loading times for a smooth user experience. One of our core strengths lies in our ability to integrate different systems seamlessly. We can connect each call and chat interaction with your existing CRM, ensuring that all contact details, notes, and opportunities are registered accurately without any data loss or duplication. This integration will not only facilitate better customer understanding but also provide valuable insights for future business strategies.

@Webtechfusion23

Hi, ➡️ I read your project description, and you need support managing client interactions via phone calls and live chat on both your website and mobile app. ⏺️ I have extensive experience in setting up and integrating communication platforms with CRM systems. My approach will include handling incoming and outgoing calls professionally, implementing a fast-loading live chat on both platforms, and ensuring that every interaction—be it a call or chat—is seamlessly logged into your CRM without any data duplication or loss. I will provide complete setup, functional testing, brief training for your team, and an initial report with key metrics. Regards, Aftab Ahmad CRM Integration Specialist (10 Years of Experience)

@vipworks

I am ready to support you with managing customer inquiries through calls and live chat on your website and mobile app. With expertise in Shopify, WordPress, and web development technologies, I can seamlessly integrate these features into your CRM. Let's start right away. Regards, Pooja

@marjanahmed13

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. l believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.

@abhisaini0188

Hello, Drawing on over a decade of experience in Full-Stack web development, Odoo ERP & CRM, and Mobile Applications, I offer the perfect blend of technical skills and strategic thought to flawlessly integrate your telephone support and CRM systems. In a previous project, I was responsible for integrating a Nectar CRM with Twilio API for click-to-call, voicemail transcription, and automated logging in Python. With Regards!

@JuanGarcia12001

Vi que necesitas integrar soporte telefónico y chat en vivo con tu CRM sin perder rastro de las interacciones. He configurado sistemas de comunicación donde el reto es que cada llamada (entrante o saliente) y cada chat en la app se registren automáticamente como una actividad en el historial del cliente, evitando duplicados. Puedo encargarme de la implementación técnica del chat en tu web/app y la configuración de la telefonía IP para asegurar que el flujo de datos sea constante y auditable. ¿Qué CRM estás utilizando actualmente para validar la compatibilidad nativa con las herramientas de telefonía que te propongo? Mi portafolio: https://www.freelancer.es/u/JuanGarcia12001

@AZTURK1

Hi there, Entiendo que necesitas soporte telefónico y chat en vivo integrado con tu CRM; puedo implementar la solución completa y capacitar al equipo para comenzar de inmediato. - Configuración y gestión de VoIP para recibir y realizar llamadas profesionales con registro automático. - Implementación de chat en vivo responsive para web y app (integración rápida y optimizada para baja latencia). - Conexión bidireccional con tu CRM: registro de contactos, notas y oportunidades sin duplicados, pruebas y validación. - Pruebas funcionales, entrega de informe con métricas (TMR, llamadas atendidas, chats resueltos) y capacitación breve a tu equipo. Skills: ✅ CRM ✅ VoIP, PHP ✅ Integración y workflow de CRM (webhooks, API y deduplicación) ✅ Deploy/Integración en sitio y app (API, SDK, Webhooks) ✅ Seguridad y fiabilidad (registro, trazabilidad, rendimiento) ✅ Chatbot básico/HTML para respuestas rápidas Certificates: ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ cPanel® & WHM Certified CWSA-2 Puedo empezar hoy y entregar la configuración y pruebas en 3 días; ¿Cuál es el CRM que utilizas (nombre y versión) y si prefieres usar un gateway VoIP/softphone específico o puedo recomendar uno? Best regards,

@toriquldev123

Hello Dear! I write to introduce myself. I'm Engineer Toriqul Islam. I was born and grew up in Bangladesh. I speak and write in English like native people. I am a B.S.C. Engineer of Computer Science & Engineering. I completed my graduation from Rajshahi University of Engineering & Technology ( RUET). I love to work on Web Design & Development project. Web Design & development: I am a full-stack web developer with more than 10 years of experience. My design Approach is Always Modern and simple, which attracts people towards it. I have built websites for a wide variety of industries. I have worked with a lot of companies and built astonishing websites. All Clients have good reviews about me. Client Satisfaction is my first Priority. Technologies We Use: Custom Websites Development Using ======>Full Stack Development. 1. HTML5 2. CSS3 3. Bootstrap4 4. jQuery 5. JavaScript 6. Angular JS 7. React JS 8. Node JS 9. WordPress 10. PHP 11. Ruby on Rails 12. MYSQL 13. Laravel 14. .Net 15. CodeIgniter 16. React Native 17. SQL / MySQL 18. Mobile app development 19. Python 20. MongoDB What you'll get? • Fully Responsive Website on All Devices • Reusable Components • Quick response • Clean, tested and documented code • Completely met deadlines and requirements • Clear communication You are cordially welcome to discuss your project. Thank You! Best Regards, Toriqul Islam

@mughiraaa

Hi, i have reviewed the details of your project. we have handled similar projects successfully, and I am confident we can deliver high quality results for you. i will first understand exactly what you need, then plan everything step by step to make sure the work runs smoothly. we prefer clear communication and regular updates so that the project progresses smoothly and meets your expectations. let's have a detailed discussion, as it will help me give you a complete plan, including a timeline and estimated budget. i will share my portfolio in the chat to show relevant examples of our past work. looking forward to your response. Mughiraa

@manpreetkaur991

Hello, I hope you're doing well! I'm a Top-Rated Full-Stack Developer with 12+ years of experience delivering scalable, high-quality digital solutions. I’ve completed 100+ projects across Node.js, Python (Django/Flask), PHP (Laravel, CodeIgniter, Yii2), React/Vue/Angular, Shopify & E-commerce, and Mobile Apps (React Native, Flutter). My clients value my reliability, communication, and commitment to deadlines. Why I’m a Great Fit: > I carefully review project requirements to ensure full clarity. > I deliver clean, maintainable, and scalable code. > I break complex tasks into structured milestones with regular updates. > I work seamlessly across time zones using Jira, Asana, and Basecamp. What I Can Deliver: > Full-Stack Web & Backend Development (APIs, Platforms) > E-commerce & Marketplace Solutions (Shopify, WooCommerce, Magento) > Mobile Apps (React Native, Flutter) > AI/ML Integrations, Chatbots & Analytics > DevOps (AWS, Docker, CI/CD), Testing & QA > UI/UX Support & Technical Consulting My Approach: > Requirement Analysis & Scope Confirmation > Clear Timeline with Defined Milestones > Iterative Development with Demos > Thorough Testing & Final Delivery > Post-Launch Support Best regards,

@mehranriaz0

Greetings, I see you're looking for help to manage customer support through phone calls and a live chat feature on both your website and mobile app. My approach would be to ensure that incoming calls are handled professionally, and I'll also manage follow-up calls to close sales effectively. For the live chat, I'll implement a smooth and quick-loading experience that integrates seamlessly into both platforms. Connecting all interactions to your existing CRM is crucial, and I will make sure that every call and chat is accurately logged with no data loss. I have experience with similar integrations, leveraging technologies like VoIP and custom chat solutions. I’ll provide full setup, run functionality tests, offer training for your team, and deliver an initial report with key metrics to help you track performance. Best regards, Mehran Riaz

@techsty2014

Hello, I can efficiently manage your client support via phone and live chat, ensuring a professional and results-driven approach. I will handle incoming calls and make follow-up or sales closure calls as needed. For the live chat, I'll set it up on both your website and mobile app, ensuring a seamless, fast-loading experience. I'll integrate every interaction with your existing CRM to track contacts, notes, and opportunities, preventing data duplication or loss. My approach includes complete setup, functionality testing, team training, and an initial report with key metrics like average response time, calls handled, and chats resolved. I've previously integrated similar systems using technologies like Twilio for calls and Intercom for live chat, ensuring smooth CRM connectivity. What CRM are you currently using, and do you have any preferred chat tools? Looking forward to collaborating with you to enhance your customer service experience. Thanks and best regards, Faizan

@shabahathabib

Hola, Puedo brindar soporte tanto en la gestión operativa de llamadas como en la implementación técnica de la integración de chat en vivo y CRM para garantizar una experiencia de cliente fluida. Llamadas: • Gestión profesional de llamadas entrantes + seguimiento estructurado de llamadas salientes • Tono orientado a la venta con registro y etiquetado de llamadas claros Chat en vivo (Web + App): • Implementación de una solución ligera y de carga rápida (p. ej., Intercom, Tawk o un widget personalizado) • Optimización móvil y notificaciones en tiempo real Integración CRM: • Asignación de llamadas/chats a contactos existentes • Prevención de duplicados mediante la correcta coincidencia de ID • Registro automático de notas, etiquetas y oportunidades Incluye configuración completa, pruebas, capacitación del equipo e informe de rendimiento inicial. Proceso claro, resultados medibles, disponibilidad inmediata. Listo para empezar. ATENTAMENTE SHABAHAT HABIB*

@TheSecondSource

¡Hola! Integrar atención telefónica y chat en vivo directamente con tu CRM es una estrategia inteligente, y tenemos exactamente la experiencia para hacerlo realidad. Somos un equipo de 62 profesionales con más de 9 años de experiencia en integraciones de CRM, VoIP y desarrollo web. Aquí cómo podemos ayudarte: - Configuraremos un chat en vivo fluido y de carga rápida para tu sitio web y aplicación móvil, asegurando una experiencia perfecta para tus clientes - Implementaremos un sistema para atender llamadas entrantes y realizar seguimientos salientes, conectando cada interacción directamente a tu CRM sin duplicados ni pérdida de datos - Entregaremos todo probado, con capacitación breve para tu equipo y un informe inicial con métricas clave como tiempo medio de respuesta y chats resueltos ¿Qué CRM utilizas actualmente? Con acceso a tu infraestructura podemos empezar de inmediato y tenerlo todo funcionando en días.v

@HumaKanwal1

Hola ? Vi tu proyecto y entiendo que buscas un Soporte Telefónico Integrado con CRM. Con mi experiencia y dedicación, confío en poder entregarte un trabajo de alta calidad, a tiempo y dentro de tu presupuesto. ¿Por qué yo? ✅ Experto en este campo ✅ Entrega puntual ✅ Comunicación clara ✅ Satisfacción 100% garantizada ? Portafolio: ? https://www.freelancer.pk/u/HumaKanwal1 ¡Hablemos! ¡Estoy listo para empezar de inmediato! Atentamente, Huma Kanwal

@Zesbastian

Hola. He leído tu requerimiento y buscas dos perfiles distintos: un arquitecto técnico (para conectar plataformas) y un operador (para atender). Como Arquitecto de Software, te ofrezco resolver la parte técnica de forma automatizada, ahorrándote el costo fijo de un telefonista. Mi Solución Tecnológica: Tengo desarrollado un motor de Agentes de IA (Voz y Texto) listo para integrarse a tu ecosistema. Implementación: Instalaré los widgets de chat de carga rápida en tu Web y App. Atención y Filtro: Mi agente inteligente atenderá consultas iniciales, calificará al prospecto y hará una transferencia (handoff) a tu equipo humano solo cuando haya intención real de compra. Sincronización: El sistema guardará automáticamente el resumen de la charla, datos y contactos en tu CRM sin generar duplicados. Me encargaré de la configuración de la infraestructura, pruebas y capacitación para tu equipo. Pregunta clave: ¿Qué CRM utilizas actualmente (HubSpot, Salesforce, Zoho, etc.) para validar la conexión de las APIs con mi motor? Sebastián Calvo AI & CRM Architect