I want to write a CRM policy, as we have CRM system on our intranet website and this list is categorized to 8 divisions with their primary and secondary owner of the list. this list should be limited access for primary and secondary owner and in specific information they get back to these owners.
IT department to get rid of meeting and function of CRM.
Definition of CRM is list of all key contacts of the company under all 8 categories including full name, tittle, telephone, mobile, address for delivery and email.
each primary owner of 8 sections shall update their list on monthly basis or on specific reason.
purpose of this list is for institutional memory to maintain a list of key contacts of the company at all time in case of emergency or key communications to deliver to key or anyone should contact the key person.
Supervision and authorization division when they update their list they have to automatically update their firm list which is part of the list.
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