Consumer software company is seeking tech savvy forum moderator with experience as a writer and blogger, familiar with web technologies, web design topics, Adobe products and CMS products.
Your job will consist mainly of moderating a user forum for a web development product. You will:
- review daily forum posts made by product users
- remove improper posts
- communicate possible product issues to the company
- address user concerns and rants
- update users about new developments within the company
- act as a mediator and coordinator between the company and product users
Occasionally we may also need your help with editing product documentation, writing a new product announcement, press release, etc.
This project is initially for one month, one hour a day (about 22 hours).
It may later be expanded to several hours per day and handling individual customer support issues via a private support system.
You should speak English perfectly and have exceptional customer service skills, being able to diffuse tempers and angry online rants.
15 freelance font une offre moyenne de $381 pour ce travail
I have extensive experience in customer service, tech support, and technical and online content writing. Kindly see PMB for details.
I have the longest patience in the whole world yet, I'm one of the "stictest" people. Look at my PM
Hello, i am interested in doing your [login to view URL] check PMB for further details. at tiffheat i couldnt make any contact with you as You closed ur project. i tried to reach u by sending an email describing why i was Plus
I possess the knowledge, writing, client facing and project management experience that would make me an excellent candidate for this position. I have over ten years of technical experience in the web consulting arena, Plus
Hi honorable sir, I am well experienced about forum moderating even administrator control panel too.I am a forum site owner too. I always try to keep forum spam and bot free and try to post quality [login to view URL] behavior Plus
I am a blogger and former help desk manger. I bring very strong supervisory experience. I am available immediately and can work flexible hours.
Hello, I am very interested in working on this project. Please see pm. Thank you! tiffheat - Paula
Have more than enough experience and time for the job. Feel free to contact us for more information. Thank you, Level 3