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I’m looking for a reliable freelancer who can help me handle customer service entirely through online chat while also crafting engaging product copy when needed. What I need you to do • Manage incoming chat inquiries: answer questions, resolve simple issues, and escalate anything complex to me. • Write concise, persuasive product descriptions and short promotional blurbs that match our brand tone. • Keep a clear log of recurring questions so we can build a future FAQ. What will make you stand out • Proven experience in chat-based customer support. • Strong Indonesian writing skills focused on product copywriting. • The ability to switch quickly between helping a customer and polishing a catchy product line. Tools you’ll use We’ll work inside our existing live-chat dashboard (browser-based) and share copy drafts through Google Docs for easy feedback. Timeline & collaboration I’d like to start with a short trial shift so we can both confirm it’s a good fit. If all goes well, this can grow into a steady, home-based role.
Project ID: 40211585
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Active 10 days ago
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67 freelancers are bidding on average $19 USD/hour for this job

I’ve reviewed your project details — with 5+ years of experience, I deliver research-driven, high-converting content from concept to polished final draft, ensuring your content is in expert hands. My Writing Services Include: ➤ Research Writing ➤ Technical & B2B Writing ➤ Ghostwriting (Books, Articles, LinkedIn Posts) ➤ Editing, Proofreading & Content Optimization ➤ UX Writing & Microcopy ➤ Newsletter & Lead Magnet Creation Sales & Conversion Copywriting ➤ Website Copy (Homepages, Landing Pages, About Pages, Service Pages) ➤ Email Marketing & Newsletter Sequences ➤ Blog Posts & SEO Articles ➤ Ad Copy (Google Ads, Facebook/Instagram Ads, LinkedIn Ads) ➤ Product Descriptions & E-commerce Copy ➤ Brand Storytelling & Narrative Development ➤ Social Media Captions & Content ➤ White Papers, Case Studies & Thought Leadership ➤ Press Releases & Media Pitches ➤ Script Writing (YouTube, Video, Podcast) ➤ And much more... Let's discuss your project! Share your goals, target audience, or brief details and I'll provide a tailored quote within few minutes.
$15 USD in 20 days
6.0
6.0

Hi there, I’m excited about the opportunity to support your customer service needs and enhance your product copy. With proven experience in chat-based support and strong Indonesian writing skills, I’m confident in my ability to address customer inquiries effectively while crafting engaging product descriptions tailored to your brand's voice. I will ensure all interactions are logged for a comprehensive future FAQ. Best regards,
$15 USD in 342 days
5.1
5.1

⭐⭐⭐⭐⭐ I can manage your live-chat support end-to-end by responding quickly to inquiries, resolving routine concerns, and escalating complex matters with clear summaries so you stay updated. I’ll maintain a structured log of recurring questions to help you build an effective FAQ while ensuring every customer receives friendly, on-brand communication. Alongside support, I will craft concise Indonesian product descriptions and promotional blurbs that highlight benefits, improve engagement, and match your brand voice. CnELIndia provides a disciplined workflow with quality checks, consistent documentation, and reliable delivery standards, while Raman Ladhani contributes hands-on experience in chat-based customer service, Indonesian copywriting, and fast context-switching between support and marketing tasks. Using your live-chat dashboard and Google Docs, I’ll collaborate transparently, accept feedback quickly, and refine messaging continuously. I’m ready to begin with a trial shift to demonstrate responsiveness, writing quality, and smooth coordination for a long-term, home-based partnership.
$20 USD in 40 days
3.5
3.5

Hi, I evaluated your project, and I can help you with that. I've been a copywriter for over 3 years, and have experienced crafting engaging and driven texts, also I have experience in sales and customer service, so that's a good combination to deliver you results.
$15 USD in 20 days
1.2
1.2

Hello, Can you describe the brand’s tone so I can align the product descriptions and promotional content accordingly? With proven experience in chat-based customer support, I excel in managing inquiries and translating customer needs into engaging product copy. I understand the importance of a concise approach; I’ll create persuasive descriptions while effectively addressing customer queries. I am also skilled in maintaining logs of recurring questions to help build a future FAQ, enhancing the customer experience. My strong Indonesian writing skills will ensure the content resonates well with your audience. I’m ready to start with a trial shift to demonstrate my capabilities. Let’s discuss your needs further to ensure a great fit. Best Regards, Gafar
$15 USD in 40 days
2.0
2.0

I’d love to support your business in this role. I have experience handling chat-based customer service, responding promptly, resolving common issues, and escalating complex cases when necessary. I’m also confident in writing clear, persuasive product descriptions and short promotional copy in Indonesian that match brand tone and drive engagement. I’m organized, detail-oriented, and can maintain a log of recurring inquiries to help build a strong FAQ over time. I’m ready to begin with a trial shift and grow into a long-term collaboration.
$20 USD in 40 days
0.0
0.0

Hello, Perfect combination of skills for your e-commerce needs! At PRISMATIC GLOBAL LEGACY LLP, I handle live chat customer service + persuasive product copywriting daily for brands – exactly what you're looking for. ✅ Here's my complete approach: ? Chat Support Excellence: Answer inquiries instantly with clear, friendly responses Resolve common issues (shipping, returns, product questions) efficiently Escalate complex cases to you with full context + chat history Maintain positive brand voice in every interaction ✍️ Product Copy Magic: Write concise, benefit-focused product descriptions that convert Create short promotional blurbs for emails, social, ads Match your exact brand tone (casual, premium, technical – whatever fits) Quick turnaround between chat shifts and copy drafts ? Smart Tracking: Log recurring questions in organized Google Sheet Identify FAQ opportunities for your future knowledge base Share insights on customer pain points + upsell opportunities ? Ready for Your Tools: Comfortable with any browser-based live chat dashboard Google Docs collaboration for copy feedback Trial shift ready anytime – let's test chemistry first! ? Why I'm Your Best Fit: text ✅ Proven chat support experience ✅ Persuasive copywriting skills ✅ Fast switching between support + creative work ✅ Organized tracking systems ✅ Reliable for steady, long-term role
$20 USD in 40 days
0.0
0.0

Hi! I’m Sara, a social media video editor and UGC content creator. I can edit clean, engaging Reels/TikTok videos using CapCut with smooth cuts, captions, and trending style. I deliver fast and always follow your instructions. I’d love to work with you and help your content look professional and viral-ready.
$20 USD in 40 days
0.0
0.0

I am good at costumer service and also good at the computer work I can describe the things properly
$20 USD in 40 days
0.0
0.0

Hello Sir/Madam, I am a beginner freelancer with good typing speed and accuracy. I can complete your work on time with full dedication. Please give me a chance to work on this project. Thank you.
$20 USD in 15 days
0.0
0.0

Hello, I’m interested in supporting your business as a chat-based customer service specialist and product copywriter. I have hands-on experience handling live chat inquiries, resolving common issues efficiently, and escalating complex cases with clear context. Alongside support, I regularly write concise and persuasive product descriptions and short promotional copy, with a strong focus on clarity, tone, and conversion. I’m comfortable switching between customer-facing support and creative copywriting without losing quality or speed.
$20 USD in 40 days
0.0
0.0

Hello. I can help you handle customer support entirely via online chat while also writing a clear and engaging product copy when needed. I'm good and experienced at chatting and everything needed, resolving common issues correctly, and escalating complex matters clearly.
$20 USD in 40 days
0.0
0.0

Hello, I read your project details carefully and this role is a great fit for my skill set. I have hands-on experience handling live chat customer support while also writing clear, persuasive product copy, so switching between customer conversations and copy tasks feels very natural to me. Here’s how I can help you: • Chat Support: I can confidently manage incoming chat inquiries, answer product-related questions, resolve common issues, and clearly flag or escalate anything complex when needed. My focus is always on fast, friendly, and solution-oriented responses that keep customers satisfied. • Product Copywriting: I write concise, engaging product descriptions and promotional blurbs that match brand tone and help convert visitors into buyers. I pay close attention to clarity, benefits, and customer pain points rather than using generic or salesy language. • Process & Organization: I’ll maintain a clean log of recurring questions so we can easily build a helpful FAQ over time. I’m comfortable working inside browser-based live chat systems and collaborating through Google Docs for copy drafts and feedback. I’m happy to start with a trial shift so you can evaluate my communication style and workflow. If it’s a good fit, I’d love to grow this into a long-term collaboration. Looking forward to hearing from you. Best regards, Aryan
$20 USD in 40 days
0.0
0.0

Hello, this offer interests me, you can hire me and I am a person who can easily understand all types of work. Terjemahkan
$20 USD in 40 days
0.0
0.0

Hello sir/mam, I have very good communication skills to connect with costumers and helps them , I'll do copyright when needed, and very focused for timing , give me a chance, u will never regret.! Thanks!
$20 USD in 40 days
0.0
0.0

"I am a fast typist with expert MS Excel skills and a technical background as a DEEE student. I have excellent attention to detail and can handle remote chat support efficiently while maintaining accurate FAQs. I am also skilled in writing clear and engaging product descriptions. I am reliable, hardworking, and ready to start immediately to help your business grow. I guarantee professional communication and high-quality work on time."
$20 USD in 40 days
0.0
0.0

I have experience handling customer service entirely through live chat, where I respond promptly to inquiries, resolve common issues, and escalate complex matters when needed. Alongside support, I can write concise and engaging product descriptions and promotional copy that match a brand’s tone. I’m organized, detail-oriented, and able to smoothly switch between assisting customers and creating persuasive product content while keeping clear records of recurring questions.
$20 USD in 40 days
0.0
0.0

I am an experienced English teacher with 7 years of expertise and a skilled content writer. I deliver high-quality, clear, and engaging content on time, tailored to your needs.
$20 USD in 40 days
0.0
0.0

Hello, I can help you accurately convert PDF tables into editable formats (Excel / Google Sheets / Word) with clean formatting and 100% data accuracy. I have experience handling scanned and non-scanned PDFs, maintaining table structure, alignment, and formulas where required. I pay close attention to detail and always double-check the output to ensure it matches the original document. I can start immediately and deliver within the agreed timeline. Clear communication and reliable work are guaranteed. Looking forward to working with you. Thank you!
$20 USD in 40 days
0.0
0.0

"Hi, I'm excited to apply for the chat support and product copywriting role. With experience in live chat and Indonesian writing, I'll manage inquiries, craft engaging product descriptions, and log recurring questions for your FAQ. I'm comfortable with your tools and ready to start with a trial shift. Let's boost customer satisfaction and sales together.
$16 USD in 40 days
0.0
0.0

Kampala, Uganda
Member since Feb 7, 2026
₹75000-150000 INR
₹400-750 INR / hour
$30-250 USD
$30-250 USD
₹1500-12500 INR
€30-250 EUR
$8-15 USD / hour
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$30-250 USD
$50 USD
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$15-25 USD / hour
$250-750 USD
$25-50 USD / hour
$30-250 USD
€30-250 EUR
₹12500-37500 INR
₹1500-12500 INR
$2-8 USD / hour