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I’m looking for someone who can jump in right away and take full ownership of our customer-service inbox. Your primary role will be answering incoming customer service inquiries via email—everything from simple “Where’s my order?” questions to more nuanced product or policy clarifications. Successful replies need to be timely, friendly, and fully resolved on the first touch whenever possible. We use Gmail and a lightweight ticketing plug-in, so you should already feel comfortable with standard email workflows, canned responses, tags, and basic reporting. Clear written English, solid grammar, and an empathetic tone are must-haves. You’ll start on a trial shift so we can make sure our voice, macros, and escalation paths are crystal-clear, then roll into steady daily coverage. If you can begin within the next 24 hours and commit to consistent availability, let’s talk.
Project ID: 40732328
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Active 1 day ago
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67 freelancers are bidding on average ₹1,040 INR/hour for this job

Dear Sir/Mam, ★★★ TOP 1% IN FREE LANCER WORLD ★★★ ★★★ 20+ Year Experience in IBD being CMD ★★★ ★★★ 200+ Country Satisfied Clientele ★★★ ★★★ Linkedin ★★★ ★★★ Data Entry ★★★ ★★★ Business Plans ★★★ ★★★ Operational Strategic planner ★★★ ★★★ Customer Support 24*7 ★★★ ★★★ Excel/Word Operation ★★★ ★★★ Chat Support ★★★ ★★★ Calling Support ★★★ ★★★ Business Plans / Marketing Strategy ★★★ ★★★ Digital Marketing ★★★ ★★★ Social Media Marketing ★★★ ★★★ Internet Marketing ★★★ ★★★ Any type of Data Projects ★★★ Regards, ★★★Marketing Team★★★ ★★★PVSYS GROUP (INDIA)★★★ ★★★IF YOU THINK THEN WE CAN★★★
₹750 INR in 40 days
1.8
1.8

If filling this role is a priority, let's get talking. Because a support inbox is where customers decide whether they trust you. Every "where's my order" email is a small moment of anxiety on the other end, and the reply either dissolves it or deepens it. Write replies that do the first: timely, friendly, fully resolved on the first touch whenever possible, in clear grammatical English with an empathetic tone that sounds like a person, not a macro. I am comfortable with standard email workflows, canned responses, tags, and basic reporting, and I will learn your voice, macros, and escalation paths fast and I can start within 24 hours and take full ownership of the inbox from day one. Two quick questions: what does your daily inbox volume look like, and when would you want the trial shift to start?
₹800 INR in 40 days
0.6
0.6

Yes l am Available under 24 hours For This work l ma Ready To start Hi, I’m interested in taking responsibility for your customer-service inbox. I have experience communicating with customers and handling queries professionally, and I’m comfortable with written English, email communication, and following clear instructions. I understand that the goal is not just to reply quickly, but to provide a helpful and complete response whenever possible. I can maintain a friendly and professional tone, use templates/macros appropriately, and escalate issues when necessary. I’m also comfortable learning your Gmail workflow, ticketing system, tags, and response guidelines during the trial shift. I’m available to start within 24 hours and would be happy to begin with the trial shift. Thank you.
₹1,000 INR in 40 days
0.0
0.0

Hi, I’m interested in helping you manage your customer-service inbox. I can handle incoming emails professionally, provide clear and friendly responses, resolve common customer questions efficiently, and escalate issues when necessary. I’m comfortable with Gmail, email handling, documentation, organized workflows, and maintaining a polite and empathetic tone with customers. I pay close attention to details and understand the importance of timely responses and first-contact resolution. I’m available to start within the next 24 hours and can commit to consistent daily availability. I’d be happy to complete the trial shift and learn your preferred tone, macros, and escalation process. Thank you for considering my proposal. I’m ready to get started. Best regards. Sadali
₹1,000 INR in 40 days
0.0
0.0

Hi , I read your requirement for an Email Support Agent, and with over 10 years of experience in Customer Relationship Management (CRM), I am confident I can deliver exceptional service to your customers. Throughout my career, I have served as the primary point of contact for resolving complex customer queries across multiple channels, including Email, Ticketing Systems, Live Calls, and Messaging Platforms. However, my primary expertise lies in delivering clear, prompt, and professional email support that ensures high customer satisfaction and retention. Why choose me? 10+ Years of CRM Expertise: Deep understanding of customer psychology, conflict resolution, and support etiquette. Email & Ticketing Mastery: Fast typing speed, error-free writing, and experience with major CRM and helpdesk tools (,Freshdesk, Gmail, etc.). Customer-First Approach: Skilled at de-escalating issues and turning unhappy customers into loyal brand advocates. I would love to discuss how my background aligns with your project goals. Let’s connect!
₹900 INR in 40 days
0.0
0.0

Hi there, I can step in within the next 24 hours, take full ownership of your customer support inbox, and ensure your customers receive clear, empathetic, and fast resolution on the first touch. Here is why I can hit the ground running on day one: Inbox & Workflow Native: Deeply comfortable with Gmail workflows, lightweight ticketing plugins, macro/canned-response management, tagging systems, and basic support metrics reporting. First-Touch Resolution Focus: Whether it’s a quick "Where's my order?" check or a complex policy inquiry, I prioritize complete, friendly, and precise answers that leave zero loose ends. Trial Shift Ready: Ready to dive straight into your trial shift to align on your brand voice, macros, and escalation triggers before rolling seamlessly into consistent daily coverage. I am available to start immediately within the next 24 hours with dedicated daily availability. Let’s do the trial shift! Best regards,
₹850 INR in 40 days
0.0
0.0

Hi, I'm interested in this project with prior experience as I have already worked on these projects(can be discussed and showed upon request), I can built agent for your bussieess which can automatically reply according to their tracking and other queries. I have already worked on agents like which extracts order data from email and save it in formalized way in google sheets and many other projects.
₹850 INR in 40 days
0.0
0.0

Hi, I’d love to take full ownership of your customer-service inbox and provide reliable, consistent daily coverage. I have strong written English, excellent attention to detail, and a customer-first approach. I understand that effective support isn’t just about replying quickly—it’s about understanding the issue, providing a clear solution, and resolving the customer’s concern whenever possible in the first response. I’m comfortable handling everything from order-status questions and product inquiries to policy clarifications and more sensitive customer situations. I can also quickly adapt to your brand voice, canned responses/macros, tagging system, escalation procedures, and Gmail-based workflow. I’m available to start within the next 24 hours and am comfortable beginning with a trial shift so you can evaluate my communication style, speed, accuracy, and ability to follow your processes. My goal would be to become someone you can confidently trust with the inbox without needing to constantly monitor or manage my work. I’m ready to jump in, learn your system quickly, and provide dependable support from day one. Thank you for considering my application. I’d be happy to get started with the trial shift.
₹1,000 INR in 40 days
0.0
0.0

I’m an experienced Email Marketer and have 4+ years of customer service experience. I’m confident I can handle this project professionally and provide reliable, full support. I’m ready to start immediately. You can hire me with confidence!
₹1,000 INR in 14 days
0.0
0.0

Hello I am interested on this offer I have been an account manager for local businesses and I gained experience on how to respond to customers queries I am available to work anytime and anyday I am very keen to know more about this project,let's talk
₹1,000 INR in 40 days
0.0
0.0

With over 3 years of experience in Data Entry and Virtual Administration, I possess the speed, precision and reliability required to own your customer-service inbox effectively. As an expert in managing time and juggling tasks efficiently, I can ensure that all incoming customer inquiries are attended to promptly without sacrificing attention to detail. My ability to handle Google Suites is ideal for this role as I can use it to manage the workflow smoothly and provide accurate reporting. One of the greatest values I offer is my strong commitment to delivering high-quality results from the first touch. With a thorough understanding of your voice, macros and escalation paths, gained via the trial shift method, I can offer swift resolutions that satisfy customers the minute they reach out. In sum, if you are seeking an adaptable, diligent and empathetic professional who has the ability to create well-crafted written communication tailor-made for your valued customers while managing their expectations basإased on logic and empathy alike, look no further. I am ready to be your go-to Email Support agent starting immediately!
₹1,000 INR in 40 days
0.0
0.0

Hello! I’m interested in applying for the Customer Service position. I have over 2 years and 3 months of experience as a Technical Support Representative, where I handled customer concerns through phone and chat, including technical, billing, and account-related issues. I also have project-based experience as a Virtual Assistant, handling different online and administrative tasks. I’m patient, reliable, hardworking, and comfortable communicating with different types of customers. I would be happy to bring my experience and skills to your team. Thank you for considering my application!
₹1,000 INR in 40 days
0.0
0.0

Hello, I am interested in working as your Email Support Agent. I am comfortable with email communication, documentation, data handling, Gmail, and computer-based tasks. I understand that this role requires timely and professional responses to customer inquiries. I can follow your canned responses, tags, ticketing workflow, reporting process, and escalation guidelines carefully. I will maintain a polite and empathetic tone while focusing on providing accurate responses and resolving customer issues efficiently. I am a quick learner, detail-oriented, and committed to consistent availability. I am also comfortable starting with a trial shift to understand your workflow and support standards. I can begin within the required timeframe and would be happy to discuss the working schedule and requirements. Thank you for considering my proposal.
₹1,000 INR in 40 days
0.0
0.0

I’m a Digital Marketing & Social Media professional with hands-on experience in social media management, influencer marketing, content planning, creator outreach, campaign coordination, and digital marketing. I can help businesses and brands with: • Social Media Management & Content Planning • Influencer Research, Outreach & Coordination • Instagram Marketing • Content Writing & Captions • Competitor Research • Basic SEO & Digital Marketing Support • Campaign Planning & Execution • Data Management using Excel/Google Sheets I have worked on influencer marketing campaigns for brands such as Flipkart and have experience identifying relevant creators, handling outreach, negotiating collaborations, coordinating deliverables, and maintaining campaign data. I’m organized, responsive, detail-oriented, and focused on delivering quality work within deadlines. I’m open to both short-term projects and ongoing freelance collaborations.
₹1,000 INR in 40 days
0.0
0.0

Hi there, I am ready to jump in within the next 24 hours and take full ownership of your customer-service inbox. In my customer support work at Auto Depot, I routinely handled customer inquiries across email and chat, focusing on fast response times, friendly tone, and first-contact resolution. I am completely comfortable with standard email workflows, using canned responses/macros, organizing tickets with tags, and following clear escalation rules. How I will manage your inbox: First-Touch Resolutions: Promptly addressing order tracking ("WISMO"), shipping updates, and product/policy inquiries with accuracy and empathy. Email & Ticketing Mastery: Efficiently navigating Gmail and ticketing plug-ins using standard macros, precise tagging, and organized status updates. Clear & Professional Voice: Delivering warm, clear, and grammatically strong responses that reflect your brand tone accurately. Immediate Availability: Ready to complete the trial shift right away and maintain steady, reliable daily coverage. I have a quiet dedicated workspace, high-speed internet, and am fully prepared to start within 24 hours. Let's discuss your macros and trial shift in chat! Best regards, Cynthia Nkatha Mugambi
₹800 INR in 20 days
0.0
0.0

Hello, I’m interested in working on your Email Customer Support project. I have prior experience handling Flipkart customer support in a voice/call process, where I dealt with customer queries, issue resolution, escalations, and maintaining service quality. This experience has given me a strong understanding of customer expectations, support processes, and professional communication. I’m confident that I can effectively transition these skills to an email support process by providing clear, accurate, empathetic, and timely responses. I’m reliable, customer-focused, and comfortable working with defined SLAs and quality standards. I would be happy to contribute to your project and deliver a positive customer experience. Thank you for considering my proposal.
₹1,000 INR in 20 days
0.0
0.0

I'm Cheryl, a seasoned professional with a decade of customer service expertise under my belt. Your project binds two significant aspects I thoroughly enjoy, providing excellent customer support and demonstrating reliable administrative skills. My experience extends to handling multiple emails efficiently while offering timely and satisfactory resolutions to diverse customer queries. I'm fairly conversant with platforms like Gmail and lightweight ticketing plug-ins, which will enable me to integrate seamlessly with your existing systems. Moreover, I understand the importance of clear communication and empathy when addressing customer inquiries. My aim is not only to provide immediate responses but also ensure they are friendly and helpful without compromising accuracy. Needless to say, solid grammar and proficient English writing come naturally to me - key prerequisites for successful email interactions. My commitment to delivering precise, organized, quality work will be an asset as I step in swiftly for consistent availability. As an individual who thrives on challenges and is swift to adapt, your project presents the perfect opportunity for me to showcase my skills. I'm confident that my attributes align closely with what you need for this role, and I'm excited about the potential of working together.
₹1,770 INR in 35 days
0.0
0.0

I have 15+ years of experience in Customer Service in BPO and hospital setup. From 2004 to 2017, chat and email is the main communication we used to handle client's inquiry and concerns that support UK and EU nationals. I work fast and detail oriented person that maintains accuracy and quality of work.
₹750 INR in 40 days
0.0
0.0

Hi, I’d love to help you manage and grow your business through Facebook, Instagram and Meta Ads. I’m a Digital Marketing professional with hands-on experience in Meta Ads, Facebook Ads, Instagram Ads, lead generation, social media marketing and audience targeting. I can help with campaign setup, audience research, creative testing, budget optimization, retargeting and performance tracking. I can also manage your social media presence, including content planning, posting, engagement and performance analysis, with a focus on generating relevant traffic and leads. I have worked on campaigns across different industries and understand the importance of testing and optimizing campaigns based on actual performance data. I’m available to start immediately and would be happy to discuss your goals and current campaigns. Regards, Ratanpriya
₹1,000 INR in 40 days
0.0
0.0

Hi, Great customer support is about more than answering emails—it’s about resolving the customer’s concern clearly, quickly, and with a human touch. I can take ownership of your customer-service inbox, handling order updates, product questions, policy clarifications, and follow-ups while keeping every response friendly, professional, and focused on resolving the issue on the first reply whenever possible. I’m comfortable working with Gmail, tags, canned responses, ticketing workflows, and structured reporting. I have experience in customer support and QA, along with administrative support and data entry. I’m detail-oriented, comfortable following brand guidelines and escalation procedures, and I understand the importance of keeping customer communication natural rather than robotic. I’m available to start within 24 hours and can commit to consistent daily coverage. I’d be happy to begin with your paid trial shift and learn your voice, macros, and escalation process. Best regards, Anissa Noverika P P.S. Send me your first inbox challenge—I’m ready to show you how I handle it.
₹1,000 INR in 40 days
0.0
0.0

Hyderabad, India
Member since Sep 16, 2026
$2-8 USD / hour
₹750-1250 INR / hour
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₹750-1250 INR / hour
€2-6 EUR / hour
$30-250 AUD
$30-250 USD
$2-8 USD / hour
€250-750 EUR
$250-750 USD
$10-30 USD
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₹12500-37500 INR
$150-200 USD
$30-250 USD