Bilingual Chat Support Specialist

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support on lots of online eCommerce platforms i.e. eBay, Shopify, WooCommerce, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

Hello! I’m fluent in English and can handle Arabic communication with ease. I’m experienced with customer support tools like Zendesk and Intercom, and I ensure fast, friendly, and professional responses to every chat. I stay calm under pressure and am available to start immediately, ready to provide reliable and high-quality support. Warm regards, Kamaruzzaman

As an AI-focused company that specializes in natural language processing and communication, my team and I are uniquely prepared to tackle your chat support needs. Not only do we have extensive experience working with customer support platforms such as Zendesk, Intercom, and Freshdesk, but we've also developed state-of-the-art NLP frameworks tailored to handle bilingual inquiries in languages like Arabic and English. Drawing on our expertise in predictive analytics, we can ensure fast and efficient responses. Our team understands the value of professionalism and friendliness while managing customer complaints - two traits necessary for maintaining a positive brand image. Throughout our career, we've delivered real-world impact through scalable chatbots that improve customer service - making me an ideal candidate for this position. In conclusion, partnering with us means leveraging the transformative power of AI to drive growth and improve your services. We offer comprehensive AI solutions that align with your goals – from efficient forecasting systems to actionable insights extraction for informed decisions - along with the ability to start immediately. Choose me as your Bilingual Chat Support Specialist, and let's bring a seamless conversation experience to your users!

▀▄▀▄▀▄▀AI Full-Stack | JS/TS/Python, AI Agent/Chatbot, n8n, C/C++, ComfyUI▀▄▀▄▀▄▀ Hello there, As a ChatGPT expert and an experienced customer support specialist, I believe I'm the ideal candidate for your bilingual (Arabic & English) chat support position. My strong background in AI development and conversational interface design provides me with the unique ability to automate intelligent customer support systems that can handle multi-step inquiries promptly and effectively. Throughout my career, I have worked extensively with customer support platforms such as Zendesk, Intercom, and Freshdesk, honing my skills in managing complex customer account issues with efficiency and professionalism. Additionally, my written communication skills are exceptional, a key attribute for any chat-based role. Whether it's explaining processes or answering critical questions, I ensure each response is fast, accurate, and delivered with empathy. Furthermore, I have a solid understanding of customer complaints management - maintaining composure in stressful situations is a strength of mine. My clients have consistently praised me for my ability to calmly address their concerns with sincere understanding, which often de-escalates the situation and leaves them feeling heard and cared for. Choosing me will not only give you a skilled bilingual agent but also an empathetic problem-solver who strives to provide nothing short of excellent service to all customers. Best, From Friendly Daniel Ca

Hi, I’m Munish Gupta, and I’m confident I can provide bilingual (Arabic & English) chat-based customer support with professionalism and efficiency. What I offer: Manage customer account inquiries and resolve issues via chat Provide fast, friendly, and professional responses in both Arabic and English Calmly handle complaints and ensure a positive customer experience I have experience using customer support tools like Zendesk, Intercom, and Freshdesk, and I’m ready to start immediately. Looking forward to supporting your team. Best regards, Munish Gupta

"I am a perfect fit for your project! I have extensive experience with customer support platforms like Zendesk and Intercom, ensuring clean and professional communication. While I am new to freelancer.com, I have tons of off-site experience. I would love to chat more about your project! Regards, Tiyapo"

I am a detail-oriented and adaptable professional with a strong background in customer support, education, and business administration. While I may not speak Arabic, I bring excellent English communication skills, proven experience in handling client concerns with professionalism and empathy, and a fast-learning attitude. I am proficient in customer support as I'm dealing with hundreds of students everyday and I’m highly organized, calm under pressure, and dedicated to providing fast and friendly service. I am ready to start immediately and committed to delivering high-quality support in a remote setup.

Being a seasoned virtual assistant with profound experience in customer support, I am your ideal candidate for the role of Bilingual Chat Support Specialist. My versatility in customer support platforms like Zendesk, Intercom, and Freshdesk, along with fluent proficiency in Arabic and English, will ensure efficient handling of chat-based customer inquiries for dual-language speakers. Whether it's managing account issues or providing professional and timely responses, my priority will always be to resolve customer complaints amicably. Moreover, my excellent written communication skills are key in maintaining fast-paced interactions that reflect the brand's professionalism. Having served multiple clients in diverse online industries, I understand the significance of your customers' time and satisfaction, thereby promising to deliver friendly assistance swiftly. In addition to this, my tech-savvy nature enables me to adapt quickly to new platforms and tools; ready to start immediately without a learning curve. To complement my administrative skills with digital marketing expertise will bring added value to this position. SEO plays an integral role in ensuring online business growth and visibility, which I can provide alongside the primary responsibility of customer support.

Hello, I’m a bilingual (Arabic & English) IT and customer support professional with over 9 years of experience handling technical and user inquiries in fast-paced environments. I’m confident in managing chat-based support using tools like Zendesk, Intercom, and Freshdesk, and I bring excellent communication skills with a calm, solution-focused approach to every interaction. Having supported diverse customers across the UAE, I’m well-versed in resolving issues quickly and professionally, ensuring customer satisfaction while maintaining brand standards. I am detail-oriented, tech-savvy, and ready to start immediately. Looking forward to supporting your team and delivering top-tier service. Best regards, Hani Suliman

I can handle easily with work experience and also respect to the customer with calmness You can try this with me

Hello! I am a bilingual customer support professional fluent in Arabic and English, with experience handling chat-based inquiries efficiently and professionally. I am skilled in using platforms like Zendesk, Intercom, and Freshdesk to manage customer accounts and resolve issues promptly. I pride myself on delivering friendly, clear, and calm communication, even in challenging situations. My focus is always on providing excellent service that builds trust and satisfaction. I am confident I can contribute effectively to your support team by ensuring customers feel heard and valued. Looking forward to the opportunity to assist your company.

Please give me a chance and see the results. Inshaa Allah I'll do better than all others. Thanks & Regards

Hi there, I'm Ilyas, a fluent Arabic and English speaker with experience in providing responsive, friendly, and professional customer support through chat. I can help you with: Handling customer account issues efficiently and respectfully Providing quick, clear, and empathetic chat responses Managing inquiries and complaints with professionalism and calm under pressure Using platforms like Zendesk, Intercom, or Freshdesk I have strong written communication skills in both languages and understand the importance of representing your brand with care and consistency. I'm also available to start immediately and committed to delivering a positive experience to every customer. Looking forward to contributing to your support team!

Hello! I am a native Arabic speaker with excellent English skills and 6 years of translation experience. I provide manual, high-quality translations between English and Arabic, always ensuring accuracy and a natural flow of language.

I believe I’d be a great fit for this role because I genuinely enjoy helping people and solving problems—it’s what I’ve done every day in my current full-time role. Over the past few years, I’ve handled everything from live chat and email support to managing CRM tools and ensuring customers walk away with a great experience, even when things don’t go perfectly. What sets me apart is my ability to stay calm under pressure, communicate clearly, and represent a brand like it’s my own. I’m also super organized and pick up new tools quickly. Since I’ve worked in a fast-paced B2B environment, I understand the importance of timely responses and keeping things professional yet friendly. More than anything, I care about the customer and making sure they feel heard—whether it’s a quick fix or a complex issue. I’m confident I can bring that same level of ownership and warmth to your team.

I’ve been speaking both Arabic and English since I was a child, as they’ve always been part of my daily life. Growing up bilingual has made it easy for me to switch between the two languages fluently, whether in casual conversations or professional settings. My extensive experience in customer support aligns perfectly with the key responsibilities you outlined. I am well-versed in managing customer account issues via chat and have a strong track record of providing fast, friendly and professional responses. My previous experience using Zendesk, Intercom, and Freshdesk ensures a seamless integration into your systems from day one. But what sets me apart is not just my linguistic and technical abilities; it's also my calm and professional demeanor when handling challenging customer situations. Complaints? Not a problem. I've learned to approach them with empathy, finding swift resolutions that leave customers satisfied and supported. In today's business world, positive customer interaction is everything –and I can help enhance your company's reputation in every interaction.

As the CEO of UBTCALL, I bring over a decade of expertise in delivering innovative outsourcing solutions to global businesses. My mission is to empower companies to thrive by combining cost-efficiency, premium customer service, and state-of-the-art digital solutions. What I Offer: 1. Multilingual 24/7 Customer Support • Handling calls, chats, emails, and social media interactions. • Coverage in 8+ languages: English, French, Arabic, Spanish, German, Portuguese, Italian, and Dutch. • Scalable and flexible support tailored to your needs, including peak periods. 2. Advanced IT & Digital Solutions • Development of custom websites and applications. • Proactive data security to safeguard your business. • Cloud hosting for optimal speed and reliability. • Continuous maintenance to ensure operational continuity. Why Work With Me? • Global Expertise: Over 7,000 websites and applications managed for international clients. • Affordable Excellence: Premium services starting at just $7/hour. • 24/7 Multilingual Team: Ready to support your customers anytime, anywhere. • Tailored Solutions: Fully adaptable to meet your specific business needs. Let’s transform your challenges into growth opportunities. Contact me to discuss how I can help optimize your customer experience and digital operations. Mohamed Azami Idrissi CEO UBTCALL

Hi ,I’m an experienced customer support I’d love to help you with this project. I can start immediately and guarantee high-quality results. Let’s discuss further! Thank you for considering my bid.

أقدم خدمة الرد على العملاء عبر واتساب باحترافية وسرعة. أضمن تجربة راقية لعملائك، وأتابع معهم كل التفاصيل . خبرة في التعامل اللبق وحل المشكلات.السعر يبدأ من 20 دولار في الساعة ومتفرغ 10 ساعات يوميا او اكثر

I have experience in email outreach, skilled in writing effective and engaging messages, and used to working with clear targets. I’m detail-oriented, professional, and committed to client satisfaction.