
Closed
Posted
Paid on delivery
I need a seamless WhatsApp Business chatbot embedded into my WordPress e-commerce store (WooCommerce) so every order triggers instant, automated notifications and light-weight support. The core flow is straightforward: right after checkout the buyer should receive an order confirmation, later a shipping update as soon as the status changes, and finally a delivery confirmation when the parcel is marked delivered. Beyond those three touchpoints the bot should answer basic, menu-driven queries such as “Where is my order?”, “How do I return an item?”, or “What are your opening hours?”—nothing too advanced, just the usual FAQs to relieve my support inbox. Please connect the bot directly to WooCommerce order status changes, configure the WhatsApp Business API (Twilio, 360dialog or another reliable gateway—open to your suggestion), and style the chat widget so it blends with my current theme. Deliverables • Fully configured WhatsApp chatbot live on my site • Automated messages for order confirmation, shipping update, delivery confirmation • Basic FAQ flow for common customer questions • Test logs proving each message fires at the right order status • A short hand-off guide so I can add new FAQs or tweak message text on my own
Project ID: 40540761
56 proposals
Remote project
Active 57 yrs ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs