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Saya mencari seorang freelancer untuk menangani layanan pelanggan melalui chat langsung. Tugas utamanya sederhana: merespons pertanyaan pelanggan secara real-time, menjaga nada ramah, dan memastikan semua percakapan terdokumentasi rapi. Kualifikasi yang saya butuhkan: • Mengetik cepat dan akurat agar dapat menjawab pesan tanpa penundaan. • Pengalaman atau minat di bidang customer service, khususnya melalui platform chat. • Kedisiplinan waktu—siap login sesuai jadwal yang kami sepakati. Ruang lingkup kerja: – Memantau kotak masuk chat selama shift. – Menjawab pertanyaan umum seputar produk dan kebijakan. – Meneruskan kasus khusus ke tim terkait bila diperlukan. Saya akan menyediakan skrip dasar jawaban serta panduan produk; Anda hanya perlu menyesuaikannya dengan gaya percakapan yang natural. Project ini cocok bagi Anda yang ingin tugas mudah namun stabil dengan bayaran kompetitif. Jika tertarik, kirimkan ringkasan pengalaman relevan dan kecepatan mengetik Anda (wpm).
Project ID: 40438654
1 proposal
Remote project
Active 7 days ago
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1 freelancer is bidding on average $250 USD for this job

As a skilled and adaptable full stack developer with extensive experience in web and mobile applications, I strongly believe I possess not only the fast and accurate typing abilities required for real-time customer service chats, but also the natural inclination and understanding of customer service etiquette to ensure every conversation remains documented neatly. In addition, my proficiency in English assures that our communication will be swift and accurate - minimizing any delay in addressing customer inquiries. Throughout my decade-long career, I have developed solid organizational skills and time discipline that will enable me to monitor chat inboxes effectively during the assigned shifts. Not only am I well-equipped to respond to general queries about products and policies promptly, I am also adept at identifying unique cases that may require escalations or specific attention from other teams – ensuring the most efficient handling of all customer issues. Moreover, as a highly sought-after developer, my work ethics guarantee timeliness without compromising quality, meaning your chat service will remain prompt even in high-volume periods. To match your needs perfectly, I'm more than willing to adapt preset script responses and product guidelines you provide into a conversational style that feels natural while still conveying the necessary information professionally. Join me in this venture for both ease and stability on your end with a competitive compensation.
$250 USD in 7 days
3.0
3.0

Jember, Indonesia
Member since Dec 23, 2025
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