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I want to give my customers an easy way to ask about any product through WhatsApp and instantly receive accurate, up-to-date details. The task is to design, code, and hand over a chatbot that sits on my existing WhatsApp Business number and handles all “Information retrieval” requests about our catalog. Core flow • Customer sends a product name, SKU, or keyword. • Bot looks the item up in my data source (JSON, CSV, Google Sheet, or a small SQL table—whichever you recommend for stability and easy updates). • It replies with price, brief description, availability, and a link or image. • If the query doesn’t match anything, the bot offers alternative suggestions and, on repeated failure, escalates to a live agent. Technical notes Use any robust WhatsApp Business API approach (Meta Cloud API, Twilio, Gupshup, etc.) as long as it keeps running after hand-off and I can swap keys without code changes. I’m on a shared cPanel server but can spin up a small VPS or Heroku-style container if Node.js, Python (Flask/FastAPI), or PHP is better suited. Please build it so product data can be refreshed with a simple file upload or sheet edit—no code redeploys. Deliverables 1. Source code with a short README that covers local setup, environment variables, and deployment. 2. Simple admin guide showing how to update the product list and where logs live. 3. One live demo call to verify everything works end-to-end on my WhatsApp Business number. Timeline is flexible—there’s no hard deadline—so quality, clarity, and clean hand-off matter more than speed.
Project ID: 40728606
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Active 19 hours ago
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101 freelancers are bidding on average ₹8,943 INR for this job

Ready to start now ----- I can build WhatsApp Product-Info Chatbot using Meta Cloud API in PHP Laravel with MySql database. Shared hosting will work for this too. Give me chance to show you 100 percent result. Thanks
₹6,400 INR in 2 days
6.5
6.5

Your biggest risk is stale product data causing customer frustration when prices or stock levels change. If the bot pulls from a static file that isn't synced with your inventory system, you'll spend more time correcting misinformation than you save on automation. Quick questions - are you planning to sync this with an existing inventory database or POS system? And do you need webhook support so the bot can notify you when a customer escalates to a live agent? Here is the architectural approach: - WHATSAPP BUSINESS API: I'll use Meta Cloud API with environment-based credentials so you can rotate tokens without touching code, plus fallback handling for rate limits during high-traffic windows. - PRODUCT DATA SOURCE: Build a lightweight REST endpoint that reads from Google Sheets or a MySQL table with caching, so updates propagate within 60 seconds without redeploying the bot. - AI CHATBOT LOGIC: Implement fuzzy-match search using Levenshtein distance so "iphone 15 pro" matches "iPhone15Pro" or slight misspellings, then escalate unmatched queries after two failed attempts. I've built similar conversational commerce bots for 2 e-commerce clients that handle 500+ daily queries without manual intervention. Let's schedule a 20-minute technical call to confirm your data schema and hosting constraints before I draft the architecture.
₹6,300 INR in 3 days
7.3
7.3

You need a reliable WhatsApp product-info chatbot that queries your catalog by SKU, name, or keyword, returns pricing and media, and lets you update products on the fly without touching code. ✅ Build webhook backend (Node.js or Python) integrating Meta Cloud API or Twilio, supporting exact SKU and fuzzy keyword matching. ✅ Link catalog data directly to a Google Sheet API or auto-reloading SQLite/CSV so your team updates inventory with zero redeployments. ✅ Implement fallback loops, alternative product suggestions, and clean live-agent escalation triggers. ✅ Deploy on your cPanel environment or a small VPS using systemd/PM2 with full .env key management and logging. ✅ 10+ years production experience | 400+ completed projects | 320+ five-star reviews ✅ Microsoft® Certified: MCSA | MCSE | MCT & cPanel Certified (CWSA-2) Would you prefer direct Meta Cloud API (which gives 1,000 free service conversations per month) or Twilio, and is Google Sheets your preferred data source for catalog edits? I can deliver this in 1 day(s) for 9800 INR and can jump on it right now.
₹9,800 INR in 1 day
6.1
6.1

Hi I have gone through the requirements. Good experience in creating custom web applications using PHP. Will do this custom bot for product enquiry using Laravel framework. I'm available to start now. Please contact for further discussions and we will negotiate on final budget once clear with complete requirements. Thanks & Regards, Mohan K
₹6,700 INR in 3 days
6.3
6.3

Hi, I can build a reliable WhatsApp product-information chatbot that connects to your existing WhatsApp Business number and handles catalog queries automatically. I can set up the bot to accept product names, SKUs, or keywords, search your product data, and return accurate pricing, descriptions, availability, and product links/images. For easy ongoing updates, I can use a simple Google Sheet or structured data source so you can update products without redeploying the code. I’ll also include alternative suggestions for unmatched searches and a fallback flow that can hand the conversation over to a live agent after repeated unsuccessful queries. The setup will use a robust WhatsApp Business API approach with environment-based credentials so keys can be changed without modifying the code. You’ll receive the complete source code, README, deployment setup, admin guide, logging setup, and an end-to-end demo on your WhatsApp Business number. I’ll focus on clean, maintainable code and a straightforward handover so you can manage the system easily. Best Regards, Abhijeet
₹12,000 INR in 7 days
6.6
6.6

As an experienced developer with a solid background in web and mobile development, I believe I can provide you with the best solution for your WhatsApp chatbot project. My proficiency in Node.js, PHP, and Python make me an ideal candidate to design and develop a chatbot that can effectively handle information retrieval tasks from your product catalog. To ensure the stability and easy manageability of the bot, I can recommend an appropriate data handling approach such as JSON, CSV, Google Sheet or a small SQL table. Additionally, my familiarity with different APIs like Meta Cloud, Twilio, or Gupshup guarantees that once the task is handed over to you, it will continue to run smoothly even if you decide to swap keys without any code changes. Furthermore, I understand the importance of simplicity and efficiency in maintaining your system. Therefore, I assure you that my solution will allow for easy updates to your product list via simple file uploads or sheet edits without requiring code redeployments. To top it off, my long-standing commitment to providing quality work and clean hand-offs aligns perfectly with your priorities for this project. Let's discuss further details and take your customers' experience on WhatsApp to a new level of convenience and satisfaction!
₹17,000 INR in 7 days
5.5
5.5

For this WhatsApp product lookup bot, I’d avoid reading a Google Sheet live on every message. A better setup is Meta Cloud API with a small FastAPI or Node.js service, while product data is synced from Google Sheets into a lightweight SQL table. Your team still edits one sheet, but customers get faster and more reliable replies. The bot would match product names, SKUs, and keywords, return price, description, stock status, and media/link, then suggest close matches when confidence is low. After repeated misses, the conversation can be flagged for a live agent with the recent message context preserved. I’d keep API keys, webhook secrets, and data-source settings in environment variables so credentials can be changed without touching code. The main priorities here are clean integrations and maintainability, so the handoff remains simple and product updates never require a deployment. A relevant project is HustlerGuys CRM, where I implemented WhatsApp integration alongside automation, email, invoicing, and role-based workflows in a custom CRM environment.
₹70,000 INR in 7 days
5.3
5.3

Hello Client, Hope you are great!!! I read you job description you are looking for web developer. I have sound of 15 years exp in wordpress, PHP, CI, Laravel, Drupal, Joomla and developed 145+ websites with good design. We are using the MVC model for security of website as well as develop three layer security in website and website is high skilled code follow all standards of development. I have been worked on many domain like ecommerce, Martrimony, Hotel Booking, Social, Healthcare, and Sport etc. I provide new vision for website and am always available for your support(24*6) . I hope you will be give positive response. Thanks
₹5,000 INR in 1 day
5.2
5.2

Hi! This is right in my wheelhouse: Node.js/Python API backends plus Linux/VPS deployment, backed by a 5.0 rating across 39 reviews. My plan: 1. WhatsApp channel via Meta Cloud API webhook (official, keys swappable via env vars after hand-off). Twilio/Gupshup also possible if you prefer it. 2. Backend in Python FastAPI: normalize name/SKU/keyword queries, reply with price, description, availability plus link/image. No match: fuzzy suggestions first, then live-agent escalation on repeated failure. 3. Catalog in a Google Sheet (update products with a sheet edit, no redeploys), cached locally with refresh; JSON/CSV upload works too. 4. Hosting on a small VPS with systemd plus logs. I deploy, harden and document everything, verified on your WhatsApp Business number. 5. Hand-off: source code, README (setup, env vars, deploy), admin guide (updates, logs), plus one live demo call end-to-end. Delivery in 5 days including the demo call. Questions: should escalation stay inside WhatsApp (shared inbox) or go to your CRM/helpdesk? And Meta Cloud API directly, or do you already use Twilio/Gupshup? I can start right away.
₹10,500 INR in 5 days
5.0
5.0

Drawing from over five years as an AWS-certified professional, I possess a wealth of experience in building robust backend systems, developing scalable, secure, and efficient cloud infrastructures. Armed with my advanced knowledge of AI/ML integration, backend development skills in Node.js, Python and PHP (which are particularly well-suited for this project), I am confident that my capabilities align perfectly with your requirements. My proficiency also encompasses DevOps engineering and Kubernetes orchestration – powerful tools that will play a pivotal role in the seamless operation of your chatbot on WhatsApp. I have hands-on experience with Meta Cloud API, Twilio, Gupshup, and more and can incorporate the most appropriate choice to ensure reliability and easy maintenance even after hand-off. In addition to meeting the functional requirements of your project, I always believe in going beyond to deliver exemplary service. This includes providing easily maintainable code that allows for simple product data updates without any code redeploys—a crucial feature I understand your business will benefit from. Ultimately, I prioritize quality over speed and so I assure you of a clean handover to ensure smooth functioning, availability even if you choose to swap keys without code changes. Let's embark upon this project together to create an exceptional customer experience.
₹12,500 INR in 7 days
4.6
4.6

Your WhatsApp product assistant should return accurate catalog answers from an editable source and hand unclear requests to a person instead of guessing. The key is a webhook flow that remains maintainable after demo. I can build this with Meta Cloud API, Node.js, and a JSON/CSV or Google Sheet catalog with a refresh path. I’ll implement name, SKU, and keyword matching; product responses; alternatives; repeated-failure escalation; webhook verification; idempotency; rate limits and error handling; logs; and swappable environment credentials. The catalog layer will stay separate from WhatsApp transport so the source can change later. I’ll deploy on cPanel or a VPS/container if reliability requires it. Delivery includes source, README, admin update guide, logs, and a live demo. My relevant real work includes Jyotish AI on Android/web and an AI website generation platform, backed by 9+ years of software development. Which WhatsApp provider and catalog source do you prefer, and should escalation notify a human inside WhatsApp or through a channel? I estimate 7 days for implementation, testing, and handover. My bid is ₹7,000, and I can begin with the product schema and webhook plan.
₹7,000 INR in 7 days
4.7
4.7

Built WhatsApp chatbots on the Meta Cloud API and Twilio with clean product lookups. I'd sit the bot on your Business number, resolve product name/SKU/keyword against a Google Sheet or small SQL table (Sheet's easiest for you to update), and reply with price, availability, description and image. Fuzzy matching drives the alternative suggestions, and repeated misses hand off to a live agent. Documented so you can edit the catalog yourself. Want a quick demo on a few sample SKUs?
₹7,677 INR in 7 days
4.7
4.7

As a seasoned full-stack developer with over 14 years in the field and specialization in Node.js, PHP, Python, I can confidently build and deliver an efficient, effective WhatsApp product-info chatbot that aligns perfectly with your specifications. My extensive experience in backend development using languages like Python and Node.js makes me well-versed in designing clean, structured, and scalable code that's easy to maintain. Freelancers have to be adaptable and use the most-fitting technologies for each project—I've worked with both simple file formats like JSON/CSV and SQL tables, My reputation for punctuality and on-budget completion precedes me; I always prioritize delivering quality output within the agreed timeline. Additionally, my strong communication skills ensure that you will be regularly updated on the project's progress while also guaranteeing seamless post-delivery support. With my proficiency in Flutter development for cross-platform mobile apps, I can even help you extend this service to Android & iOS devices if needed. In conclusion, hiring me promises not only superior technical expertise but also a dedicated partner committed to your long-term success. Let us combine your innovative vision with my rock-solid execution to create a first-class final product. Looking forward to building something great together!
₹9,400 INR in 14 days
4.0
4.0

Hello Hope you are doing well "Instant WhatsApp Product Information Retrieval" - I can deliver instant WhatsApp answers using Meta Cloud API and Python for product lookup. I can connect WhatsApp Business with Meta Cloud API, search JSON, CSV, Sheets, or SQL data, and return accurate product information automatically. I will implement fallback suggestions, live-agent escalation, refreshable product data, secure environment variables, logging, documentation, deployment, and complete end-to-end testing. Would you prefer Meta Cloud API with Google Sheets or SQL for maintaining your product catalog? Looking forward to working with you.
₹17,000 INR in 7 days
3.4
3.4

Hello, I can build a catalog lookup bot for your existing WhatsApp Business number. I would use the approved WhatsApp Business API, verify inbound webhooks, match product names/SKUs/keywords against an editable catalog, and return price, description, availability, and a link or image. I would add alternative suggestions, a clear human handoff after repeated misses, and basic request/error logs. My relevant portfolio includes AI automation and ecommerce work such as SuperXCart and EdTech Vibe. I would deliver source code, environment-based credentials, a deployment README, a product-update guide, and an end-to-end demo through Freelancer. The estimate assumes your WhatsApp Business API access and product data are ready; hosting and provider message fees are separate. Which catalog source do you prefer, and roughly how many products will it hold?
₹12,500 INR in 10 days
3.4
3.4

Hi! I’m Tamanna. I can build a reliable WhatsApp product-information chatbot that connects with your existing WhatsApp Business number and provides customers with accurate, up-to-date product details. I can handle: • WhatsApp Business API integration using Meta Cloud API, Twilio, or another suitable option • Product search by name, SKU, or keyword • Price, description, availability, image and product-link responses • Product data from Google Sheets, CSV/JSON, or SQL • Alternative suggestions when no exact match is found • Live-agent escalation after repeated unsuccessful searches • Secure environment variables so API keys can be changed without code changes • Easy product-data updates without redeployment • Deployment on a suitable VPS/server environment • Clean source code, README, admin guide and logging • Complete end-to-end WhatsApp testing and handover I’ll focus on making the system stable, easy to maintain, and simple for your team to update after delivery. I’m ready to discuss your current product data source and WhatsApp Business setup.
₹8,500 INR in 10 days
3.1
3.1

Hi, a product-lookup bot on WhatsApp is a good fit for what we build. How I would do it: - Meta Cloud API webhook on a small Python (FastAPI) service. Your cPanel host is fine for the data, but the bot itself runs better on a small VPS or container, I will set it up either way. - Product data lives in a Google Sheet (or a CSV you upload). The bot re-reads it on a short cache, so you edit a row and the answer changes, no redeploy. - Lookup by SKU, name or keyword with fuzzy matching, so typos still find the item. Reply with price, short description, stock and image. - No match: 3 closest suggestions. Second miss: hand-off to a live agent with the chat flagged. - All keys and the sheet ID in env variables, so you can swap them without touching code. You get the source, a README (setup, env, deploy) and a short admin guide for updating products and finding logs. Before hand-off I test every scenario end-to-end on your number and send you a written checklist you can repeat yourself. Two completed projects on this account, both rated 5 out of 5, delivered on time and on budget. We have also shipped several Telegram bots with webhook back-ends and admin-editable data, so this flow is familiar. One question: roughly how many products are in the catalog, and do you already have Meta Cloud API access for the number, or should I walk you through that part? Petro Pankov, BotCraft Group
₹9,000 INR in 5 days
2.2
2.2

Hello, I understand you need a WhatsApp chatbot that receives product names, SKUs, or keywords and instantly returns accurate catalog information, with fallback suggestions and live-agent escalation. The goal is a reliable bot with simple product-data updates and a clean hand-off. Here’s what I can provide: WhatsApp Business API integration using Meta Cloud API, Twilio, or another suitable provider, with secure webhook handling and environment-based credentials. Fast product lookup from JSON/CSV, Google Sheets, or SQL, returning price, description, availability, and product links/images. No-match suggestions, repeated-failure escalation, logging, configurable data refresh without code redeployment, and complete deployment documentation. I bring over 4+ years of experience in Python, Django, Node.js, REST APIs, API integrations, automation, and chatbot/backend development, focusing on reliable and maintainable solutions. Just to clarify a few things: Where is your current product catalog stored, and approximately how many products are there? Is your existing WhatsApp Business number already connected to Meta/Twilio, or should the production setup be configured as well? Please come to the chat box to discuss more about your project. Best regards Indresh Kushwaha
₹12,000 INR in 7 days
2.3
2.3

Hi, I would love to help. I understand your project details. I will follow instructions and keep you updated. I am a reliable freelancer with 10+ years of experience in PHP, Python, Node.js, API Integration and I helped many clients in the past. Visit my profile to check my latest work and reviews from past clients. If you like my approach, please connect in chat. Best regards, Olusoji
₹1,500 INR in 7 days
1.7
1.7

Hi I can build and deploy a WhatsApp Business chatbot that searches your live product data and returns accurate price, description, availability, images/links and alternative suggestions, with automatic live-agent escalation. I’ll make the data source easily refreshable without redeployment, secure API credentials through environment variables, and provide clean source code, README, admin guide and end-to-end WhatsApp testing. 1. Is your existing WhatsApp Business number already connected to Meta Cloud API/Twilio/Gupshup, or should I handle the complete API setup and webhook configuration? 2. How is your product catalogue currently maintained—JSON/CSV, Google Sheets or SQL—and approximately how many products/SKUs need to be searchable? if looking for expert then lets connect (expereince 7 yrs in development)
₹20,000 INR in 7 days
1.7
1.7

Mumbai, India
Member since Aug 5, 2026
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