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I want to set up an automated WhatsApp assistant for my online shop. The primary goal is simple: when a customer writes in, the bot should instantly answer questions about our products, including clear details and specifications pulled from a list or database that I will supply. Key points: • The bot’s only required function right now is handling customer inquiries; no payment processing, order tracking, or return handling is needed at this stage. • For every product, it must return structured information—name, key specs, and any variant options—so shoppers can make quick decisions without waiting for a human reply. • I’m open to whatever stack you prefer (WhatsApp Business API, Twilio, Gupshup, or a comparable solution) as long as it runs reliably and lets me update the product data easily. Deliverables I expect: 1. A working WhatsApp bot connected to my business number. 2. A simple admin method—web panel, Google Sheet sync, or JSON upload—to edit the product catalog. 3. Basic documentation covering setup, how to add or change products, and how to redeploy if needed. If you’ve built similar customer-support chatbots before, especially on WhatsApp, that experience will be valuable.
Project ID: 40671328
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94 freelancers are bidding on average $21 USD/hour for this job

Hello, A customer asking for product details is usually really asking for instant confidence, and that’s exactly what your WhatsApp assistant can create. I’ve built automation and API-driven web tools before, and I can connect your store catalog so the bot replies with structured product name, specs, and variants straight away. I’ll keep the setup reliable and easy to maintain using the best-fit stack, whether that’s WhatsApp Business API, Twilio, Gupshup, or another stable provider. I can also give you a simple admin method such as a web panel, Google Sheet sync, or JSON upload so updating products stays effortless. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. What format is your product data currently in, and do you want the bot to support multiple languages or just one at launch? Also, should it match products by exact name, SKU, or category to reduce wrong responses? Looking forward to your reply so we can finalize the exact plan. Best regards, Asad
$15 USD in 99 days
6.1
6.1

Hi, I have worked on similar WhatsApp automation where incoming customer messages were processed through webhooks, matched with product/customer data, and answered automatically. At that time, I implemented a support flow where customers could type a product name or question such as "Do you have this model in 128GB?", and the bot retrieved the matching product, specifications, available variants, and returned a structured WhatsApp response. I have also worked with API/webhook integrations and automated messaging workflows using Node.js/Python and external databases. For your project, I recommend using the official WhatsApp Business Cloud API with a lightweight backend and a simple Google Sheet or web admin panel. You will be able to update product names, specifications, variants, and other details without touching the bot code. I would keep the first version focused and simple, while structuring it so order tracking, payments, returns, or human-agent handoff can be added later without rebuilding everything. I am a honey guy and hard working person. I am ready to start immediately once you award me. Thanks
$20 USD in 40 days
5.8
5.8

Creating a WhatsApp assistant for your online store will streamline customer inquiries by providing instant responses with clear product details. I will build the bot using the WhatsApp Business API, ensuring it retrieves structured information from your supplied database, enabling customers to make quick decisions. I will implement a simple admin method for easy updates to the product catalog, ensuring you can edit information without hassle. My skill set includes Node.js and third-party API integration, which will be essential for this project. I have a 4.9-star rating across 200 reviews, evidencing my commitment to quality. What specific platform do you prefer for catalog management?
$28 USD in 10 days
6.0
6.0

Hi,I can build your WhatsApp product inquiry assistant with a clean and maintainable setup. I understand the current scope is intentionally focused: customers message your WhatsApp number, the bot identifies the requested product and returns structured details such as product name, specifications and available variants. No unnecessary payment or order modules will be added at this stage. I can also provide a simple way to maintain the catalog, such as Google Sheet sync or a lightweight web admin panel, so products can be updated without changing code. I’ll handle the WhatsApp integration, backend/product lookup logic, database/catalog connection, error handling, testing and setup documentation. The architecture can also be kept ready for future additions such as order tracking or human-agent handoff. I’m available to start immediately. If you share the approximate number of products and the format of your existing product data, I can suggest the simplest architecture and timeline
$23 USD in 40 days
5.4
5.4

Hi, I can turn your product catalog into a WhatsApp assistant that gives customers instant, accurate product names, specifications and variants—without your team answering the same questions repeatedly. I recommend the official WhatsApp Business Cloud API for reliability and long-term control. Your product data can live in a Google Sheet, so you can update names, specs, variants and availability yourself without touching code. You will receive: - WhatsApp bot connected to your business number - Product search by name, keyword or variant - Structured replies with product name, key specs and available options - Google Sheet catalog sync with simple editing for your team - Helpful fallback response when a product is not found - Basic conversation logs and error alerts - Documentation covering catalog updates, setup and redeployment - Testing with your real product data before launch The system will be built around your catalog, not generic AI guesses—so it answers from the product information you approve. It can also be expanded later for order tracking, payments, returns or human-agent handoff. I have 15+ years of automation, API integration, WhatsApp workflow and AI chatbot experience. Share a sample of your product list and confirm whether you already have a WhatsApp Business number, and I’ll recommend the fastest setup route. Thanks, Raj
$28.56 USD in 30 days
5.4
5.4

Hi, I can help you with this project. I have relevant experience with your required stack and can handle the work from development to testing and delivery. I've reviewed your requirements and can provide a clean, reliable, and responsive solution. Let's discuss the details and get started. Best, Arslan Shahid
$15 USD in 7 days
5.0
5.0

Hi there, Your store needs an instant WhatsApp assistant that answers product questions with clear specs and variant options, without waiting on human replies. I’ve got strong experience building exactly this kind of Web Development solution, and I can connect the bot to your catalog through a reliable data source, then structure replies so each product comes back cleanly with name, key specs, and available variants. I’ll set up the WhatsApp Business API, Twilio, Gupshup, or a similar stable stack, plus an easy admin flow using a web panel, Google Sheet sync, or JSON upload so updates stay simple. Best regards, Ian
$20 USD in 24 days
4.3
4.3

Most product-inquiry bots break the moment a shopper asks about a variant the catalog stores as free text, so the data shape matters more than the bot itself. I'll wire your business number through the WhatsApp Cloud API, back it with a Google Sheet you can edit directly, and return structured replies with name, specs and variants plus short setup docs. 1) How many SKUs, and do variants live in separate rows or one row with options? 2) English only, or Spanish replies too? Cheers Shayan
$20 USD in 40 days
3.8
3.8

I can build a robust WhatsApp bot for your online store, similar to how I've implemented automated product information retrieval for e-commerce clients, ensuring instant, accurate responses to customer inquiries. My approach focuses on delivering structured product data directly within the chat interface, mimicking a well-organized product catalog. I propose using a Python-based backend leveraging the Twilio API for WhatsApp integration. Product data will be ingested from your provided list/database (CSV, JSON, or direct database connection) into a searchable format, likely a Pandas DataFrame or a lightweight in-memory database. Natural Language Processing (NLP) techniques, specifically intent recognition and entity extraction, will be employed to parse customer queries, identify product names and desired information, and retrieve the relevant structured details (name, specs, variants) for immediate display. How will product data be structured in your provided list/database to ensure efficient parsing and retrieval? Would you prefer a webhook-based integration or a polling mechanism for receiving incoming messages? I'm available for a brief call to discuss the technical specifics and map out the implementation timeline.
$27 USD in 7 days
3.8
3.8

Having built various successful web and mobile applications over the past decade, I am confident in my ability to create an automated WhatsApp assistant that will truly optimize your customer service and further elevate your online store. My team at MAK Online Solutions Private Limited has considerable expertise in the technologies necessary for this project - HTML, React, Node.js, REST API, and more. We understand how important it is for a customer support chatbot to be efficient, scalable, and updated in real-time, which is why we prioritize backend development. On the frontend side, we are also highly skilled in building intuitive interfaces so that you can manage product catalog seamlessly. I can build a method - whether it's a web panel or sync with Google Sheets or JSON upload - that not just simplifies updating the catalog but also maintains its integrity. Our diverse experience extends to device optimization, SEO auditing as well as Git tools for smooth collaboration. We are meticulous regarding code hygiene as well as adherence to industry best practices ensuring complete security and reliability of the developed system. Engaging us for this project means getting a partner truly invested in your success; one who will deliver exactly what you need – a cohesive WhatsApp bot and an easy-to-use administration method so that you can focus on running your business successfully.
$23 USD in 40 days
3.9
3.9

Based on your requirements, I can build the WhatsApp product assistant using Twilio WhatsApp API with Python/FastAPI, connected to either Google Sheets or PostgreSQL for your product catalog. When a customer messages your business number, the bot will identify the requested product and return structured information including product name, key specifications, available variants, and other relevant details. I’ll also implement proper fallback handling so the assistant does not provide inaccurate information when a product or specification cannot be found. For catalog management, I recommend Google Sheets for the initial MVP because your team can update products, specifications, and variants without technical knowledge. The backend will handle Twilio webhooks, product lookup, message formatting, validation, logging, and secure configuration. I’ll provide deployment and setup documentation so the system can be maintained or redeployed easily. A working MVP can typically be delivered within 4–6 days, assuming the Twilio/WhatsApp account and product data are available.
$15 USD in 40 days
3.2
3.2

Hi — a WhatsApp product-info bot is a clean build; the one thing that actually gates go-live isn't the code, so let me be upfront about it. I'd wire the bot to the WhatsApp Business Cloud API (or Gupshup/Twilio if you prefer a BSP), with your product catalog behind a Google Sheet sync so you edit specs and variants in a familiar place and the bot always answers from the latest data. Inbound question in, structured reply out — name, key specs, variant options — no waiting on a human. One honest caveat: the dev is fast, but going live depends on Meta Business verification and a WhatsApp Business number that isn't already tied to the consumer WhatsApp app. That approval sits on Meta's side (a few days), not on dev time. Since you only need inbound replies for now, we stay inside the 24-hour service window and skip message-template approvals entirely — which keeps setup simpler. Questions: do you already have a WhatsApp Business number ready (free of the consumer app), or should onboarding one be in scope? And for the catalog — Google Sheet sync, or a small web panel to edit products? Aakaash
$15 USD in 40 days
3.3
3.3

With over a decade of experience spearheading projects like yours, I'm confident my team at Walking Dreamz Technologies can deliver the robust and user-friendly WhatsApp bot you need for your online store. Being comfortable with MERN stack, WordPress/PHP, and AI-powered applications, means we can work with various platforms to provide a solution tailored to your preferences while maintaining the required functionality. Our expertise in creating custom MERN web apps has provided us with significant knowledge in handling large databases - a skill your project heavily requires. We have worked extensively with WooCommerce, making us fluent in implementing and optimizing eCommerce functions as per our client's needs. Building AI-assisted software, including chatbots similar to what you need for several startups and enterprises, ensures that we can design your bot with all the specs you need – structured and clear information on products. In addition to the initial deliverables requested, our commitment is to ensure that our partnership drives stability and can be extended easily as your business evolves. It is not just about the end-product; it is about a true partnership that ensures clean code quality and predictable delivery. My direct involvement in projects guarantees there won't be any communication gaps. Allow us to turn this project into an ongoing relationship that supports your evolving business needs. Let's get started on this amazing project!
$15 USD in 40 days
2.6
2.6

Hi, I've reviewed your project, "WhatsApp Bot for Online Store", and I understand what you're looking to achieve. Based on the requirements in your project description, my Customer Support, Product Management, Web Development, Database Management, Chatbot Development experience aligns well with the work you need. I can carefully review the existing requirements, understand the expected functionality, and implement the solution with a focus on quality, performance, and reliability. Project Requirements: I want to set up an automated WhatsApp assistant for my online shop. The primary goal is simple: when a customer writes in, the bot should instantly answer questions about our products, including clear details and specifications pulled from a list or database that I will supply. Key points: • The bot’s only required function right now is handling customer inquiries; no payment processing, order tracking, or return handling is needed at this stage. • For every product, it must return structured information—name, key specs, and any variant options—so shoppers can make quick decisions without I’ll make sure the work is handled professionally, with clear communication throughout the project and attention to the details mentioned in your requirements. I’m ready to discuss the project and get started. Best Regards, Khadija Tul Kubra
$15 USD in 7 days
2.0
2.0

Hi, I can build a reliable WhatsApp assistant focused on answering your product inquiries instantly. The bot can provide product names, key specifications, and available variants in a clear format. I can connect it with the WhatsApp Business API using a suitable solution like Twilio or Gupshup. For easy updates, I can set up a simple Google Sheet or JSON-based product catalog. You’ll be able to update product details without changing the bot code. I’ll also handle the business number connection and complete message flow. The setup will be tested properly before handover. I’ll provide clear documentation for managing products and redeploying the bot. Ready to start Immediately. Best Regards, Priyanshu
$15 USD in 40 days
1.6
1.6

Hello, We would be glad to assist you with this project. Protovo Solutions LLP is an experienced technology and business solutions agency serving global clients since 2016. We have successfully completed projects in custom software development, CRM and ERP customization, SaaS platforms, marketplaces, e-commerce, AI automation, digital marketing, and virtual assistance. Our team has hands-on expertise in Laravel, CodeIgniter, PHP, Node.js, React, Python, WordPress, Shopify, PrestaShop, OpenCart, PerfexCRM, RISE CRM, Odoo, APIs, automation, SEO, data management, and business support services. With more than 100 client reviews on Freelancer, we understand the importance of clear communication, reliable delivery, quality work, and ongoing support. We can review your complete requirements, recommend a practical approach, and execute the work through clear milestones. Relevant work samples and technical details can be shared during our discussion. Please connect with us through chat so we can discuss the requirement and take this forward. Kind regards, Protovo Solutions LLP
$30 USD in 40 days
1.2
1.2

Hi there, I am a Full Stack Software Engineer with extensive experience in developing intelligent chatbots and automation systems. My expertise in building AI-powered applications ensures I can successfully complete your WhatsApp bot for your online store. The importance of this project lies in providing instant customer support to enhance user experience. I suggest using the WhatsApp Business API, which allows for reliable responses with structured product information. The most important aspect is ensuring easy updates to your product database, and I can implement a simple admin method for you, like syncing with Google Sheets, to keep your catalog current. Please send a message so we can discuss the details further. Looking forward to working with you. Thank you, Andre
$20 USD in 20 days
0.0
0.0

Your shoppers write in and get name, specs, and options back at once, from the list you supply. You stay in control of the catalog. Add or change products in a simple sheet or file, and the answers update without waiting on anyone. I have shipped WhatsApp store messaging before and can start right now. In 24 hours you get a live working sample using a few of your products, so you see the replies before your business number is connected. Share the product list so I can build that sample first?
$20 USD in 3 days
0.0
0.0

Hi, I can build the WhatsApp assistant for your online store and connect it to your business number. I would start by reviewing your current WhatsApp Business/Meta setup and product data structure. I can implement the bot using the WhatsApp Business Cloud API or another suitable provider, connect it to your product catalog, and return structured product information such as names, specifications, and available variants. For product management, I can provide a simple Google Sheets, JSON, or database-based solution so you can update products without changing the bot code. My workflow would include API and webhook setup, product search and response logic, testing, deployment, and documentation. Before starting, I would just like to confirm whether you already have a Meta Business account and WhatsApp Business API configured, and approximately how many products are currently in your catalog.
$15 USD in 20 days
0.0
0.0

Hi, I’ve checked your project. I can deliver a clear, reliable solution that matches your requirements. I have relevant experience and can start immediately. Let’s discuss the details and get started. Kind regards Juan
$23 USD in 40 days
0.0
0.0

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