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Saya ingin melayani pelanggan lewat satu aplikasi chat dan membutuhkan fitur pesan otomatis berupa “jawaban cepat”. Tugas Anda mencakup: • Memilih atau merekomendasikan platform chat yang tepat (WhatsApp Business API, Messenger, Telegram, atau solusi serupa). • Membuat dan mengaktifkan template jawaban cepat untuk pertanyaan umum—misalnya status order, jam operasional, dan info produk. • Mengonfigurasi alur sehingga pesan terkirim instan begitu kata kunci relevan terdeteksi. • Menyertakan panduan singkat agar tim saya dapat menambah atau mengubah jawaban cepat tanpa bantuan teknis lanjutan. Hasil akhir yang saya butuhkan: sistem sudah hidup, teruji, dan bisa langsung dipakai pelanggan. Jika Anda berpengalaman dengan chatbot ringan, otomasi CRM, atau integrasi API, saya menantikan solusi praktis Anda.
Project ID: 40713107
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12 freelancers are bidding on average $18 USD/hour for this job

I understand the need for automating customer chat responses to enhance efficiency and customer service. With over 10 years of experience in PHP, Data Processing, Excel, and Chatbot Development, I am confident in delivering a solution tailored to your requirements. Having successfully implemented similar projects in the past, including integrating chatbots and API automation, I am well-equipped to recommend the right chat platform, create quick response templates, configure instant messaging triggers, and provide user-friendly guidelines for your team. My approach involves a systematic setup process ensuring a seamless and user-friendly experience. By leveraging my expertise, I aim to optimize your customer chat interactions efficiently. Let's discuss how we can bring this project to life. Looking forward to collaborating on this exciting project!
$20 USD in 40 days
6.2
6.2

Halo, Saya memahami Anda membutuhkan satu sistem chat yang praktis untuk menangani pertanyaan pelanggan secara otomatis, dengan jawaban cepat yang dapat dikelola tim tanpa ketergantungan pada developer. Saya dapat membantu memilih platform yang paling sesuai berdasarkan channel pelanggan dan kebutuhan integrasi, dengan WhatsApp Business API sebagai opsi utama bila WhatsApp merupakan channel utama. Saya akan membangun template jawaban untuk status order, jam operasional, informasi produk dan pertanyaan umum, kemudian menghubungkannya dengan trigger kata kunci agar respons dikirim secara otomatis. Jika diperlukan, sistem dapat dihubungkan dengan CRM atau API order sehingga informasi yang diberikan tetap relevan, bukan sekadar respons statis. Saya juga akan menguji keyword matching, fallback response dan berbagai skenario pesan sebelum sistem digunakan pelanggan. Setelah implementasi, saya akan memberikan panduan singkat agar tim Anda dapat menambah, mengubah atau menonaktifkan quick replies sendiri tanpa bantuan teknis. Pertanyaan: 1. Channel mana yang saat ini paling banyak digunakan pelanggan: WhatsApp, Messenger, Telegram atau lainnya? 2. Apakah status order dan informasi produk sudah tersedia melalui API/CRM yang dapat diintegrasikan? 3. Apakah Anda sudah memiliki akun WhatsApp Business/API atau platform chat yang ingin dipertahankan? Salam, Houssame
$15 USD in 39 days
5.1
5.1

Halo, Saya Top Rated Freelancer dan 5-Star Developer dengan pengalaman lebih dari 10 tahun dalam chatbot, CRM automation, JavaScript, PHP, Python, REST API, dan integrasi platform bisnis. Saya memahami kebutuhan Anda untuk memilih platform chat yang tepat, membuat quick replies untuk status pesanan, jam operasional, dan informasi produk, serta mengaktifkan keyword-based automation dengan respons instan. Saya dapat mengonfigurasi WhatsApp Business API, Messenger, atau Telegram sesuai kebutuhan, menguji seluruh alur, dan menyediakan panduan agar tim Anda dapat mengubah template secara mandiri. Silakan bagikan platform pilihan, daftar FAQ, dan akses akun untuk memulai. Best regards, Md Ruhul Ajom
$20 USD in 1 day
5.4
5.4

Hello Sir, I have already worked on many **cryptocurrency trading systems, automated trading platforms, and exchange API integration projects**. I can also show you demos of my previous work. I am a full-time freelancer with **17+ years of experience** in software development, trading automation, and financial API integrations. My relevant experience includes: * Cryptocurrency trading platforms * Binance and Bybit API integration * MT4 and MT5 trading automation * C#-based copy trading software * Arbitrage trading systems (Binance ↔ Bybit) * Automated order execution (Buy/Sell/Square Off) * Portfolio and position management * Margin and risk management features * Real-time market data integration * Trading bots and strategy automation I have already developed a **C#-based Copy Trading Software** where trades from a master account are automatically copied to multiple child accounts. I have also built **arbitrage trading systems** between Binance and Bybit using their official APIs. In addition, I have developed trading platforms using **Zerodha Kite API, Alice Blue API, Angel One API, and Profitmart API**, including features such as order placement, position management, square-off, margin calculation, and automated trading execution. I have also implemented strategy automation using **AmiBroker CSV integration**. I can start working immediately and deliver a secure, scalable, and reliable trading solution based on your requirements. Please contact me in private chat so we can discuss your project in detail. I will be happy to show you **live demos and examples of my previous trading projects**. Looking forward to working with you. Thanks & Regards, Sanjay
$15 USD in 2 days
4.6
4.6

My extensive experience in API integration is the perfect fit for your project of automating customer chat responses. By leveraging my proficiency, I can proficiently recommend the most suitable chat platform and develop a rapid response template tailored to various common queries such as order status, operational hours, and product information. Streamlined messaging flow is not an issue either - I can ensure instant delivery of relevant information to users, just when they need it. But my assistance doesn't end at delivering the finished product. I'm committed to equipping your team with all necessary knowledge needed for future changes in quick responses without excessive technical aid. This way, the system will remain functional and catering to evolving customer needs even after its deployment. My dedication to providing fully-customized solutions – no generic templates – will align with your specific customer service requirements; indicating a pitch-perfect project completion within agreed timelines.
$15 USD in 40 days
4.8
4.8

With over 8 years of experience under my belt, I bring a wealth of knowledge and skillset to the table that perfectly aligns with your project needs. Throughout my career, I have actively worked on developing chatbot solutions, automating CRMs, and smoothly integrating APIs - precisely the tools you need for your "Otomatisasi Respon Chat Pelanggan" project. I am well-versed in various chat platforms such as WhatsApp Business API, Messenger, Telegram, and more. Not only can I select the most appropriate platform for your business needs, but I can also design quick response templates for commonly asked questions, configure the flow to ensure prompt replies, and provide an easy-to-use guide for your team to manage these responses without constant technical assistance. Moreover, as an experienced developer seasoned in both front-end and back-end technologies such as HTML, CSS, JavaScript and Node.js among others -- I not only guarantee a reliable system but also a well-designed one. My previous clients can vouch for my commitment to delivering end-products that are robust, error-free and user-friendly. So let's create an efficient solution that will have your customers impressed!
$15 USD in 40 days
4.2
4.2

As an experienced website and mobile designer/developer for over 6 years, I've been proficient in dealing with all kinds of platforms and integrations, which makes me a perfect fit for your project. My vast knowledge of several chatbot solutions such as WhatsApp Business API, Messenger, and Telegram will facilitate finding the most suitable platform ensuring you have the right tool in place to effectively communicate with your clients. Developing quick response templates and configuring an instant reply system has been part of my work throughout my career. Additionally, I have extensive experience in creating smooth flow charts, connecting relevant triggers with auto-responses - essential features in your project request. This will make sure that not only common queries are addressed promptly but also your team can update or modify the quick answers without any technical assistance.
$15 USD in 40 days
3.4
3.4

Halo, Anda butuh balasan otomatis untuk chat pelanggan — jawaban cepat untuk pertanyaan umum seperti status pesanan, jam operasional dan info produk, terkirim instan saat kata kunci terdeteksi. Yang Anda butuhkan: - Rekomendasi platform chat yang tepat - Template jawaban cepat untuk pertanyaan umum - Alur otomatis berbasis kata kunci - Panduan agar tim Anda bisa menambah atau mengubah jawaban sendiri - Sistem hidup, teruji dan siap dipakai Pendekatan yang saya sarankan: WhatsApp Business API adalah pilihan terkuat untuk pasar Indonesia, karena hampir semua pelanggan sudah memakainya. Untuk balasan cepat berbasis kata kunci, WhatsApp Business API dengan template pesan sudah cukup tanpa chatbot AI penuh — lebih murah, lebih cepat, lebih mudah dirawat. Jika nanti butuh balasan lebih pintar, alurnya bisa diperluas. Cara kerja saya: sepakati platform dan daftar pertanyaan umum, buat template jawaban, konfigurasikan alur kata kunci, uji dengan pesan nyata, lalu serahkan dengan panduan agar tim Anda bisa mengelola sendiri. Saya bekerja dengan API integration, chatbot development, automation dan PHP. Pertanyaan: 1. Platform mana yang Anda pilih? 2. Sudah punya akun WhatsApp Business API? 3. Berapa banyak pertanyaan umum yang perlu ditangani? 4. Perlu dihubungkan ke sistem pesanan Anda? Saya siap mulai. Salam, Muheebwa
$35 USD in 40 days
2.4
2.4

Yogyakarta, Indonesia
Member since Sep 15, 2026
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