Prepare Scope, Flow chart and Micro site for upcoming new software for 360 degree sup-port of the operation
Paiement à la livraison
Requirements: Support for finalizing the scope and micro site before develop-ing software and Mobile APP
We are seeking the expertise of creating software development scope, flow charts and mi-crosite etc for developing software and mobile application for our consultancy firm, special-izing in tax support, registration services, accounting, payroll, and legal case handling etc. The proposed system aims to streamline our processes, improve client interactions, experi-ence and enhance efficiency across various client types.
Our consultancy serves provide support to clients like , including individuals, organizations, and companies with single or multiple branches. The system should accommodate different interaction levels based on the client type and ensure a seamless flow for both one-time and repeat customers.
• Company with one branch
• Company with multiple branches
Work Initiation Process:
• Contract/WO acceptance
• Repeated work in the basis of agreement
• Assignment of Relationship Executive (RE) for coordination
• Work allocation to experts based on priority and availability
• Expert review/second opinion
• Completion and delivery
• Text, attachment, voice, video messages
• Real-time communication for client queries and updates
Monitoring and Review:
• RE monitoring of Turnaround Time (TAT) and communication
• Special reviews by experts for quality assurance
Repeat Customer and Multiple Work Handling:
• Streamlined process for repeat customers
• Dedicated RE for clients with multiple ongoing works
• Individual Client
• Organization (with multiple sub-users and various rights)
• Agents (for business generation)
• Guest (no specific role)
• Work-Based Flow Chart: Develop a visual representation of the workflow for better understanding and optimization.
• Automation of Communication: Design an automated system for communication once a specified work flow is finalized.
• Expert Assignment: Implement a mechanism to list new works to specified experts for efficient assignment.
• Implement AI and latest technologies
• Plug with various other software: - facility is required to plug with various other software for getting details like Income tax, MCA etc
• Micro site: create a micro site for getting an idea about the software and look
• Data security: solution for data security
• Dashboard: Provide a 360-degree view of work and status upon login for all users.
• Detailed Scope of Work
• Micro Site for the Application
• Flow Chart Illustrating Work Processes
• Any other software/security/details
Nº du projet : #37519443