
Closed
Posted
Paid on delivery
I need an end-to-end automation that grabs each new inquiry coming from the A Place for Mom lead feed, fires a response call in under three seconds, and then immediately bridges the call to our sales line as soon as the prospect picks up. If the prospect doesn’t answer, the workflow must drop them into a follow-up sequence that alternates voice drops and SMS messages. Timing, content, and escalation steps should be easy for me to edit later, but the default cadence should feel personal and persistent without sounding robotic. Because I do not yet have a CRM, part of the project is selecting or deploying a lightweight system that will house every lead, show the full call/SMS history, and let my team update status or trigger manual outreach when needed. A web-based dashboard with basic tagging, pipeline stages, and simple reporting is enough for now, provided it scales if we add email or additional lead sources later. Deliverables • Real-time listener that captures A Place for Mom leads and launches the callback in ≤3 seconds • Call routing logic that transfers live calls to a designated number or hunt group • Editable call + SMS nurture sequence for unanswered leads, with opt-out handling • New CRM instance (cloud-based) integrated with the automation, pre-loaded with custom fields that mirror the aggregator feed • Clear documentation so I can tweak messaging, timing, and user permissions without coding Acceptance criteria: 95 % of leads must receive the initial outbound ring in three seconds or less; connection transfer must succeed on at least 98 % of answered calls; every touchpoint must be logged automatically inside the CRM.
Project ID: 40688552
203 proposals
Remote project
Active 15 hours ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
203 freelancers are bidding on average $449 USD for this job

Hi — Elias here from Miami. I understand you're looking to automate lead responses for inquiries from A Place for Mom. This is crucial for enhancing response time and improving client engagement. The real challenge often lies in integrating with existing systems and ensuring reliable data flow. What usually matters most is the automation logic and how well it adapts to various lead types. A common issue in systems like this is managing user roles and permissions, which can complicate workflows if not addressed early. My approach would start with mapping out the lead journey, ensuring each step is automated while maintaining flexibility for future changes. I’d focus on building a robust API integration that allows seamless communication between platforms, prioritizing maintainability and scalability from the outset. I've worked on similar automation systems requiring intricate integrations and real-time data handling, so I understand the nuances involved. A few questions to better understand the scope: Q1 – How do you envision user roles interacting with the system? Q2 – Are there specific integrations with your CRM that are essential? Q3 – What are your expectations regarding the system's scalability? Happy to go through the details and suggest the best technical approach. Looking forward to hearing from you.
$500 USD in 3 days
8.5
8.5

With over a decade of experience in web development and automation, my team at 360 Elevate is the perfect fit for your project. Not only are we experts in creating streamlined and efficient systems, but we also understand the critical role automation plays in lead generation and nurturing, given our extensive background in SEO and digital marketing. Our proficiency extends to the selection and deployment of CRMs, one of the key components of your project. We have successfully built fully functional CRMs like ERP, HRM, and more using different full-stack frameworks. We will ensure that your chosen CRM not only seamlessly integrates with the automation but also offers a user-friendly interface with features like tagging, pipeline stages, and simple reporting. What differentiates us from our competitors is our commitment to customized solutions that evolve with your business needs. This reflects in the comprehensive documentation we provide for every project, ensuring you have complete control over messaging, timing, and user permissions without any coding expertise. Rest assured, with us on board, your ambitious acceptance criteria will be met as our disciplined approach is backed by research, structured quality control, and a large in-house team of seasoned professionals. Together, let's build a robust digital foundation for your business!
$250 USD in 7 days
7.9
7.9

Hello!, I am a US-based senior software engineer and this is exactly the kind of project where speed, reliability, and clean workflow matter. Your main pain point is clear: a lead comes in and the clock starts immediately. I can build an end-to-end automation that captures each new A Place for Mom inquiry, routes it instantly into your CRM or notification flow, and triggers the right follow-up actions within seconds. The goal is not just automation, but a dependable 3-second response system that reduces lead loss and keeps your team ahead of competitors. My approach: 1. Connect the lead source securely via API, webhook, or scripted monitoring if needed 2. Validate and normalize each inquiry so bad data does not slow you down 3. Push leads into your CRM, email, SMS, Slack, or internal workflow instantly 4. Add logging, retry handling, and monitoring so the system stays stable long-term I pay close attention to the small details because in lead response systems, one missed field or delayed trigger can cost real revenue. That’s usually where projects like this succeed or fail, and I treat that part seriously. Relevant work includes automation and backend systems for lead routing, healthcare intake workflows, CRM sync tools, and high-speed notification pipelines. Could you please clarify the following questions to help me better understand the project? 1.
$650 USD in 3 days
7.3
7.3

Hi I can build a reliable lead-response automation system that connects your CRM, APIs, call routing, and follow-up workflows into one streamlined process. With 12 years of experience in web development, automation, and CRM solutions, I can implement real-time lead listeners, routing logic, and nurture sequences for unanswered leads to improve response speed. I’ll also create a lightweight CRM tailored to your workflow, with an intuitive dashboard for managing lead status, events, and personalized outreach. Using Vue, React, or Angular where appropriate, I’ll keep the interface simple and practical. Clear documentation will cover messaging, pipeline stages, permissions, and future configuration. lets discuss in chat as I have some queries to ask regarding the project to proceed further.
$310 USD in 7 days
7.0
7.0

The three-second SLA depends first on how A Place for Mom delivers each lead. I’d confirm feed transport and timestamps, then build an event-driven callback path with idempotency, retries, and latency logging. The dialer would call the prospect, bridge answered calls to your number or hunt group, and log every outcome in the CRM. Unanswered calls would enter an editable voice/SMS cadence with opt-out, quiet-hours, and escalation rules. I’d select the CRM around API access, activity history, custom fields, pipeline stages, and future lead sources. First working listener and timed-call test in 3 days; make that the first milestone, released after it meets the latency target. Is your A Place for Mom feed delivered by webhook/API, email, or another channel?
$500 USD in 7 days
6.3
6.3

I would fire the webhook listener first, before touching the CRM or the nurture flow, because the whole pitch lives or dies on how fast a lead turns into a ringing phone. A Place for Mom's feed hits a webhook endpoint, that endpoint kicks a Twilio Voice API call leg to the lead and a second leg to your sales line, and Twilio bridges them the moment both pick up. That's the 3 second budget spent almost entirely on network round trips, so the endpoint has to be lean, no database writes, no CRM lookups blocking the dial, all of that happens in parallel or right after the call fires. For the no answer branch I'd build a Twilio Studio Flow rather than hardcoding the cadence in application code, since you said the sequence needs to stay editable. That gets you a visual, swappable flow for the voice drop and SMS follow ups without a redeploy every time the wording or timing changes. Every event, inbound lead, call attempt, bridge success or fail, voice drop sent, SMS sent, writes into the CRM as a timestamped touchpoint tied to that lead record. The CRM itself I'd keep genuinely lightweight, custom fields mirrored straight off the aggregator payload so nothing gets mapped or renamed on the way in, plus a timeline view per lead showing the full contact history. M1: webhook listener plus outbound call and bridge logic, working end to end against a test feed, $250, 4 days. M2: Studio Flow for the no answer voice drop and SMS cadence, editable without code changes, $250, 3 days. M3: CRM with mirrored fields, touchpoint logging, and lead timeline, $250, 3 days. One thing that'll move the number once I lock it down: does A Place for Mom's feed push via webhook already, or does it need to be polled, since that changes how tight the 3 second window realistically gets.
$750 USD in 10 days
6.5
6.5

Hello, I can see the real challenge here: speed isn’t the goal, the goal is reaching the lead before interest cools and keeping the whole flow human. I’ve built automation systems with real-time triggers, call routing, SMS follow-ups, and CRM-style dashboards in PHP, MySQL, JavaScript, and API integrations, so I can design this as a clean, editable system instead of a fragile one-off. I’d approach it by connecting the lead feed to an instant listener, triggering the outbound call in under three seconds, then bridging answered calls to your sales line. For unanswered leads, I’d set up a simple nurture engine with voice drops, SMS, opt-out logic, and a cloud CRM that stores every call, message, tag, and status change in one place. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Could you share which telephony provider you prefer, whether the A Place for Mom feed arrives via webhook/API or email parsing, and if you already have a number pool for outbound calls? Also, do you want the CRM built around an existing platform or should I deploy a lightweight new one from scratch? Looking forward to your reply so we can finalize the exact plan. Do you already have a preferred telephony stack, or should I recommend one that supports sub-3-second callbacks and call bridging? Best regards, Asad
$250 USD in 10 days
6.2
6.2

What you need is not just a follow-up sequence, but a response engine that reacts instantly, routes answered calls correctly, and keeps a complete history inside a CRM your team can actually use. The risky part in builds like this is latency between lead arrival, call initiation, and CRM writeback, so I’d design those pieces together from day one rather than treat reporting as an afterthought. I’ve worked on lead automations where call/SMS actions, contact records, and stage updates all had to stay synchronized. For this setup, I’d keep the CRM lightweight but structured properly: custom fields for the lead source payload, clean tagging, basic pipeline stages, and room to expand later if you add email or more inbound channels. I can also make the nurture sequence editable so the cadence stays personal without becoming messy to manage. - Is the 3-second SLA measured from the moment the lead hits your endpoint, or from the timestamp provided by A Place for Mom? - Do you need separate sequences by lead status or only one default fallback path for now? - Will your sales team need user roles/permissions by rep or just admin plus standard user access?
$698 USD in 15 days
6.4
6.4

Hello, 3-SECOND LEAD RESPONSE SYSTEM {{{ I HAVE CREATED SIMILAR BEFORE AND I CAN SHOW YOU }}} I understand you need an end-to-end real-time automation that captures new A Place for Mom leads and triggers an outbound response within 3 seconds, then immediately bridges answered calls to your sales line or hunt group. I can build the complete workflow with a lightweight cloud CRM, custom fields matching the lead feed, automated call/SMS history, tagging, pipeline stages, manual outreach controls, and editable nurture sequences for unanswered leads. The workflow will include opt-out handling, voice drops, SMS follow-ups, automatic CRM logging, and clear documentation so your team can modify timing, messaging, and permissions without coding. I will focus on the required performance targets: 95% of leads receiving the initial ring within 3 seconds, 98%+ successful call transfers, and complete touchpoint logging inside the CRM. I have 11+ years of experience in automation, APIs, CRM integrations, communication workflows, and backend systems. I WILL PROVIDE 2 YEAR FREE ONGOING SUPPORT AND COMPLETE SOURCE CODE. I am available according to your convenient time zone and can start immediately. I eagerly await your positive response. Thanks, Christina
$450 USD in 4 days
6.0
6.0

Hi, ★★★ Automation Specialist ★★★ For the end-to-end automation project, I will create a real-time listener that captures inquiries from the A Place for Mom lead feed and initiates a callback within three seconds. I will implement call routing logic to ensure live calls are transferred to the designated number or hunt group efficiently. The follow-up sequence for unanswered leads will include editable voice drops and SMS messages. I will ensure that the timing and content are customizable, allowing you to maintain a personal touch without sounding robotic. Since you do not have a CRM yet, I will select and deploy a lightweight cloud-based system that will house all leads, track call and SMS history, and allow your team to update statuses or trigger manual outreach. The dashboard will include basic tagging, pipeline stages, and simple reporting, with scalability for future email integration. To get started, I will need access to your lead feed and any specific requirements you have for the CRM. Thanks!
$300 USD in 10 days
6.0
6.0

Hi, I'm Denis, and I've built systems that process real-time lead feeds, automate immediate responses, and ensure smooth handoffs to sales or follow-ups. This project needs a lightweight but reliable pipeline: a real-time listener for A Place for Mom leads, a fast call trigger, and a clean transfer when connected. If unanswered, it should switch to a smart voice/SMS nurture sequence with editable timing and content, all logged in an easy-to-manage CRM. I’ve handled similar automation where low-latency processing and reliable routing were critical, so the 3-second response window and call transfer reliability are manageable. The key is building a system that’s easy to adjust—messaging, timing, and escalation logic should live in a dashboard, not code. For the CRM, I’ll recommend a cloud-based option with strong API support for clean, scalable integration. I’ll set up fields, automate logging, and provide clear documentation so you can tweak workflows without extra help. The main risks—feed stability and edge cases like opt-outs or lead bursts—will be managed with queuing and idempotent operations. I’ll start with a minimal version to validate timing and routing, then expand nurture logic and CRM features based on real usage. I’m ready to start—let’s connect and discuss details. Thanks, Denis
$400 USD in 3 days
5.5
5.5

Hi, I am Adeel. I built MyHeartLine, an eldercare voice platform that places scheduled calls, transcribes them and routes alerts to family members. That gave me real experience with low latency call triggering and fallback logic. For this I would use a webhook listener on the lead feed, tied straight into a telephony API for the callback, with a lightweight CRM like a hosted Zoho or a custom dashboard to log every touch and drive the nurture sequence. The three second response window is tight and depends heavily on how fast A Place for Mom actually pushes the lead event. Do they offer a webhook, or is this feed something I would need to poll?
$650 USD in 14 days
5.6
5.6

Hi there, I went through your project description and understand you need a real-time lead automation system that will capture new A Place for Mom inquiries, trigger an outbound call within three seconds, bridge answered calls to your sales line, and automatically nurture unanswered prospects through voice and SMS. I will build the workflow around webhooks/API listeners, Twilio Voice/SMS, n8n, and a lightweight cloud CRM such as GoHighLevel. The system will log every call, SMS, outcome, opt-out, and status automatically while keeping cadence, messaging, escalation, tags, and pipeline stages editable without coding. I will design the callback and transfer flow for low latency, implement retry and failure handling, configure compliant SMS opt-out handling, and create dashboard reporting for lead status and activity. I will also test timing, call transfers, CRM synchronization, and follow-up sequences against your acceptance criteria. Does A Place for Mom provide a webhook/API feed, or will the lead listener need to consume another available delivery method? I will share a project blueprint within 24–48 hours of award and begin immediately. Let’s connect and build the complete lead-response workflow. Kind Regards, Imran Ali
$250 USD in 2 days
5.7
5.7

Hi, The three second constraint is the real design problem here, not the CRM. To hit that 95 percent target, the listener has to be event driven rather than polling the A Place for Mom feed, and the outbound ring should fire off a queued webhook so latency stays flat even under bursts. I'd use Twilio for the call fire, live transfer, and the voice drop plus SMS nurture, with opt-out handling built into the sequence logic. We've built AI-driven automation workflows that run on Twilio and SendGrid internally, so this is close to work we do. BD Automation: internal, evidence-backed automation workflows. One question before scoping: does the A Place for Mom feed reach you by email, webhook, or a portal you'd need scraped? That decides the whole listener design. Adil
$403.33 USD in 7 days
5.9
5.9

I propose to develop a customized automation solution to manage leads from A Place for Mom efficiently. The solution will include a real-time listener for instant lead capture and response calls within three seconds. Unanswered leads will receive personalized call and SMS sequences with opt-out handling. Additionally, a cloud-based CRM system tailored to your needs will consolidate all lead information and interactions. I will provide comprehensive documentation for easy future modifications. Expect a 95% initial response rate, 98% call transfer success, and automated logging in the CRM. Let's partner for a successful project implementation.
$675 USD in 5 days
5.4
5.4

⭐⭐⭐⭐⭐ Create Efficient Automation for A Place for Mom Lead Management ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and see you are looking for end-to-end automation for lead inquiries. You don't need to look any further; Zohaib is here to help you! My team has successfully completed 50+ similar projects for lead management automation. I will build a system that captures inquiries, initiates calls quickly, and manages follow-ups seamlessly. ➡️ Why Me? I can easily do your automation project as I have 5 years of experience in designing automated systems. My skills include call routing, SMS management, and CRM integration. Additionally, I have a strong grip on cloud-based solutions and web development, ensuring a robust system tailored to your needs. ➡️ Let's have a quick chat to discuss your project in detail. I can showcase samples of my previous work, demonstrating my ability to create efficient automation solutions. Looking forward to discussing this with you in our chat. ➡️ Skills & Experience: ✅ Call Automation ✅ SMS Management ✅ CRM Integration ✅ Lead Tracking ✅ Web Development ✅ Real-Time Data Processing ✅ User Interface Design ✅ Workflow Automation ✅ Reporting Tools ✅ System Documentation ✅ Cloud Solutions ✅ Customer Follow-Up Strategies Waiting for your response! Best Regards, Zohaib
$350 USD in 2 days
5.9
5.9

Hi, I can build this lead response system with a lightweight CRM, real time lead capture, fast outbound calling, call bridging, SMS follow ups and complete activity tracking. I’ll make the sequences easy to edit, include proper opt out handling, and ensure every call and message is logged in the CRM. I’ll also test the timing and transfer flow carefully against your acceptance criteria. I can start immediately and can recommend the most suitable CRM and calling setup based on your current lead feed.
$250 USD in 2 days
5.2
5.2

I’ve built real-time lead-to-call automations with Twilio TaskRouter and HubSpot webhooks, so this is right in my wheelhouse. I’ll deploy a cloud function listening to A Place for Mom’s webhook feed, trigger a Twilio outbound call via the Lookup API within 2-3s, then bridge to your sales hunt group on answer using TaskRouter. For no-answers, I’ll route unanswered leads to a TwiML bin that alternates voice drops and SMS via SendGrid, logging every touch in HubSpot with custom lead fields mapped directly from the aggregator feed. The sequence timing and messaging are editable via HubSpot workflows and Twilio Studio variables. Thanks, Andrii.
$350 USD in 4 days
5.2
5.2

The critical part here is the ≤3-second response target, so the lead listener and call-routing path need to be event-driven rather than dependent on slow CRM polling. I’d connect the A Place for Mom feed to a lightweight CRM, trigger the outbound call immediately through a telephony API, then handle bridging, SMS/voice follow-ups, opt-outs, and touchpoint logging through configurable workflows. I’d keep the CRM layer provider-agnostic so additional lead sources and email automation can be added later without rebuilding the core system. Does A Place for Mom provide a webhook/API for new leads, or is the feed delivered through another integration method?
$500 USD in 10 days
5.1
5.1

Hi, You need an ultra-low-latency automation engine that ingests incoming aggregator leads, triggers an outbound call in under three seconds, and bridges connected calls to your sales team. Unanswered leads require a programmatic, multi-channel fallback orchestrated through a lightweight CRM. Technical approach: We recommend GoHighLevel (GHL) as the foundational CRM, combined with Twilio. GHL natively handles pipelines and communication histories. For the sub-3 second latency, we will configure a direct webhook listener that catches the lead payload and instantly executes a Twilio voice flow to dial the prospect, bridging them to your hunt group. Core modules: - Real-time Ingestion: Captures webhooks and maps custom fields. - Routing Engine: Instant outbound dialer with live agent bridging. - Nurture Sequence: Workflow triggering alternating SMS and voicemails based on call disposition. Relevant systems: - AI-Driven Sales Call Automation (Twilio/voice automation with CRM sync) - TripWireCreative GHL (CRM workflow integration) Implementation strategy: We start by configuring the CRM architecture. Next, we build the webhook-to-Twilio bridge, optimizing for the 3-second SLA. Finally, we implement the follow-up sequences and stress test the transfer routing. Questions: 1. Does the lead feed provide a standard webhook for real-time delivery? 2. Are we using pre-recorded audio for voicemails, or dynamic text-to-speech? 3. Do you have an existing Twilio account for telephony, or should we provision one? Regards, Rohit
$250 USD in 10 days
5.2
5.2

Dublin, United States
Member since Sep 3, 2026
$250-750 USD
$8-15 AUD / hour
$750-1500 USD
₹600-1500 INR
₹600-1500 INR
£1500-3000 GBP
$30-250 USD
$30-250 AUD
₹1500-12500 INR
₹12500-37500 INR
$750-1500 CAD
₹12500-37500 INR
€80-500 EUR
₹1500-12500 INR
₹1500-12500 INR
$250-750 USD
$250-750 USD
₹75000-150000 INR
₹100-400 INR / hour
$250-750 USD