Looking for an Asterisk Expert who can setup a small call centre through Vicidial to configure PRI and Voice Blasting. Dialer must have Inbound and Outbound campaign option to select. Predictive dialer should have an option to automatically call our customers and pass only connected calls to our agents. With our computer telephony telemarketing software, our telephone and computer work together to provide cost-saving benefits.
We also require
1. When a client calls us. His feedback should be displayed through a pop-up window (separate pop-ups for existing and new customers).His mobile number will be his record number.
2. Automatic SMS intimation for chosen calls.
3. Desire options should be available for the client.
4. Email downloads automatically.