Hello, I am using Issabel 4 with asterisk 16. At the moment I can only upload audio file at 8000 hz . I would like to know if it's possible to use .wav files at an higher rates like 16000 hz or 48000 hz in order to increase audio quality.
Audio files should be used for all the audio parts: IVR, Announcements etc...
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Hi, we can increase to 16000 Hz and you will se a difference on the audio quality, contact me and let me help you
Hello, audio quality depends the kind of file and the codec used in the transmission calls in all endpoints.
we are ready ro and solve your audio isssu hoping for your early response and regard pls responsed
Hello, Hope your doing well, I understood your doubt, I have a answer for you, asterisk cannot support non-mono wav file. when you use 8000hz file. you will get better audio quality. or you can make 16000 hz o Plus