En cours

Bug in Shopping Category

Dear all,

an error exists in for one category in a project development that was undertaken by our organization several months ago.

Though a third party has addressed it, it sadly remains unresolved. And so I post here a request for a service provider to address this error and resolve it.

I will be honest and open. I need this error resolved in the shortest possible time. The chosen provider will receive a backup of the database and necessary files sent to him/ her, immediately, and my hope is that this error can be resolved without delay.

As such, and in order to minimize delay, I shall attempt to provide now, a thorough description of this error.

The error is as follows:

One section of the site allows the user to browse several fonts, add either family fonts, or individual font members to their basket for purchasing.

This may be viewed at [url removed, login to view] under the Fonts section.

You will see upon clicking a font that you are taken to the detail page where you are able to add either single and/ or the family for either or both the apple, and Microsoft platform.

The error that occurs is:

error '80020009'

Exception occurred.

/[url removed, login to view], line 48

However, its occurrence is also inconsistent. Which would lead me to believe that this is a partially solved issue.

Each font family is made up of several individual fonts.

It would appear that only the first font of each of the font families can be added to the basket along with the family itself if the user so chooses., ie. For the fonts,



Fidente Md




However, this is not the case for the Lotus font. Which is puzzling.

Should the user attempt to add a member font of a family other than the base font , for example Sonic Light with its family, as opposed to Sonic, the error occurs.

In addition, on several of the fonts it adds the base font and the family to the basket, and not the font selected by the user, again as example Zulan Rounded Black added to the basket together with its family does not add Zulan Rounded Black, but adds instead, Zulan.

However, this as well is inconsistent, as several times it would seem that it instead commits the error.

error '80020009'

Exception occurred.

/[url removed, login to view], line 48

My request is that this error is resolved. And that the user is able to add the font he/ she wishes to the basket. And that the user is able to add both member and font families as the form on the page [url removed, login to view] should allow the user.

I would like to take this opportunity to thank in advance all service providers who take this assignment into consideration. And as I said, my greatest concerns are that this error is resolved in the shortest possible time.

Further to aid this attached is the [url removed, login to view] page which I believe is where this error resides.

It was suggested by a third party that the database itself could/ might well be altered. However, the individual who was employed at time of development is no longer a resource, and my greatest concern is not at this point the ultimate optimization of the site, but that this one error is resolved. And if possible through the [url removed, login to view] page attached.

Further development of this solution is proposed for late July. And the selected provider that is able to resolve this bug from this release, will also be considered for contact for the proposed second phase of development of the solution.

The solution is based on an SQL2000 Windows Advanced Server.

Yours Faithfully,

Scott Harvey

Compétences : ASP

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Concernant l'employeur :
( 0 commentaires ) Oslo, Norway

Nº du projet : #1839