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Help Center editing and writing

We are building out a new help center for our site, which serves more than a million people per day. We have existing FAQs, but it's time to rewrite/update and create new help articles. Our customer service team would like someone less familiar with our site to read over the current help content and find the problems -- what is unclear? what needs more detail? what are we missing? -- and then help us rewrite and add content.

You will coordinate via Slack with our customer service manager to update and add articles on our Zendesk platform.

You must have:

- experience writing help content for web users

- American English fluency

- excellent interpersonal communication skills

- availability during regular business hours in California (Pacific time)

We will start with a small paid project to review one help section to evaluate candidates, and then move on to the larger project.

Compétences : Réécriture d'Articles, Article Writing, Rédaction de contenu, Rédaction, Révision

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Concernant l'employeur :
( 0 commentaires ) Warsaw, Poland

Nº du projet : #17742584

32 freelance font une offre moyenne de $27/heure pour ce travail

KreativeTeam

Hi, I have gone through your job posting for rewriting FAQ's Terms and conditions. I am an experienced professional from the UK, I can provide consistent valuable content for your target audience involving a sig Plus

$24 USD / heure
(488 Commentaires)
7.7
revival786

Hi there, I am a professional in providing high quality editing and writing service. I am highly interested and I will love to assist you in this project. Regards, Revival Article Sample Work: https://drive.g Plus

$15 USD / heure
(236 Commentaires)
7.0
MikeD21

Hello, this is Mike here. I have just read your project description. You need to write some content. I am fully committed to producing quality results and delivering unique content that makes you stand out from your c Plus

$20 USD / heure
(117 Commentaires)
6.5
Dorthy24

Hello, I consider myself a skilled writer that strives to make the customer happy and completely satisfied. Since I have excellent grammar and spelling capabilities, I am able to determine the concept that is trying to Plus

$22 USD / heure
(104 Commentaires)
6.4
DillonXander

"Hello, Having been an English teacher at a University, I understand how important it is for immaculate proofreading, especially for our students who are submitting Masters and PHD dissertations. Perfect grammar skil Plus

$22 USD / heure
(60 Commentaires)
6.0
cmayfield005C

Hi, I am a former staff writer for a daily newspaper and have been freelancing for 7 years as a writer and editor. My background in English literature has proven to be a huge asset for corporate clients, who appreciat Plus

$15 USD / heure
(80 Commentaires)
6.0
VirtualBrainInc

Hello, I have briefly read the description on Help Center editing and writing development, and I can deliver as per the requirements, however, I need us to discuss for more clarity on the details, deadline, and budget Plus

$22 USD / heure
(36 Commentaires)
6.0
Devizz

"Hello, I offer any kind of editing/rewriting/proofreading and complete them expertly ready within short time. I will ensure a plagiarism free article. Plagiarism is generally grounds for failure of a course and can l Plus

$22 USD / heure
(62 Commentaires)
5.9
moizdzo3l

Hello, I’m interested in your job post of rewriting and editing. Also, I understand your requirement for a well-versed and believe that I am the type of person you’ve been looking for. I have over 7 years of experie Plus

$22 USD / heure
(45 Commentaires)
5.5
Conepoint

Hi there, I am a recent graduate from SOAS University London and completed my bachelors in Business Administration from University College London prior to that, I assure you that the quality I will provide, if not exce Plus

$210 USD / heure
(34 Commentaires)
5.4
CRBW

Respected dear, Greetings for the day, I have read your whole project portrayal. As I have already completed this type of projects with full of attention. I am a professional and quality Plus

$20 USD / heure
(56 Commentaires)
5.5
RadhikaGupta1

Hi! Hope you doing fine! I have read your project description completely and understand your requirements. I have already edited and proofread over 20 thousand articles and completed around 30,00,000 words for various Plus

$15 USD / heure
(32 Commentaires)
5.2
kaithjames1219

Hi there I Iqra a dedicated freelancer from the UK serving the freelance community for best quality with dedication. I have been writing professionally for the better part of a decade, taking the ideas, concepts, and t Plus

$20 USD / heure
(32 Commentaires)
5.2
HelenALira

Hi Helen here! As an article writer, I posses vast experience providing unique, plagiarism free material. I can offer experience and skills in many areas. I am knowledgeable in writing, marketing and web skills. I c Plus

$27 USD / heure
(32 Commentaires)
4.7
zohaab85

Hi, Subject: My proposal is related to writing an article/content of FAQs for the existing websites. I am a qualified content writer with the desired skill set to perform this task efficiently and deliver you a t Plus

$25 USD / heure
(28 Commentaires)
5.0
matthewsmarshall

Hi There, I can provide top quality rewritten help articles along with creating new articles fulfilling all the needs of this job. I’m a NATIVE ENGLISH Speaker with 8+ years experience of writing website content Plus

$19 USD / heure
(9 Commentaires)
4.0
Mathenam

"Hello, My writing composition extend to numerous disciplines which includes, but not limited to, articles, blogs, books, reviews, web content and sales & marketing copy. With my flexibility, depth of knowledge and ex Plus

$22 USD / heure
(18 Commentaires)
4.0
whizwithwords

Hello, I am Faye from US. I am a freelance writer with years of writing experience, including over hundreds of projects on freelancer.com. I write high quality, clear, and eloquent articles, blog posts, copy and other Plus

$16 USD / heure
(6 Commentaires)
3.8
MaiRess

Hi! I am Fatima Ali. I read through the job details carefully and I am absolutely sure that I can do the project very well. I excel in both writing and proofreading. Having a strong command of the English language, Plus

$22 USD / heure
(4 Commentaires)
1.1
LilyGartman

Hello sir, Writing has always been my greatest passion; and when it comes to my passions, I do not tread lightly. I developed my writing skills growing up and in high school, and attended school for writing for 5 yea Plus

$16 USD / heure
(2 Commentaires)
1.2