Bilingual Virtual Receptionist Needed

$250-750 USD

Closed

Posted 7 days ago

$250-750 USD

Paid on delivery

I need a reliable receptionist who can switch effortlessly between Spanish and English while handling the day-to-day flow of calls, emails, and calendar requests for my small business. Most interactions will be inbound, so clear, upbeat communication is essential whether you are answering customer inquiries, resolving complaints, or providing basic product/service information. The role is fully remote. You will log in during agreed-upon hours, pick up calls through our VoIP line, answer or transfer as appropriate, and follow up by email or chat when needed. You’ll also keep the team’s shared Google and Outlook calendars in sync, arrange appointments, and record accurate notes in our CRM after every interaction. I already have templates and call scripts prepared; what I need is your fluency, attention to detail, and calm professionalism. Experience in front-desk, customer service, or general admin work is a plus, but solid organizational habits and a dependable internet connection matter even more. You should be comfortable working inside Microsoft Office, Google Workspace, common scheduling tools, and a ticketing system for support follow-ups. If you’re ready to bring bilingual warmth and efficiency to each customer touchpoint, please tell me about your prior receptionist or support experience and confirm that your workspace is quiet and fully equipped for consistent call quality.

Project ID: 40485766

About the project

7 proposals

Remote project

Active 6 days ago

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7 freelancers are bidding on average $336 USD for this job

@artiboria

Hi, I've reviewed your need for a bilingual virtual receptionist fluent in Spanish and English to manage calls, emails, and calendars remotely. With strong experience in customer support and admin, I ensure clear communication and accurate CRM documentation. Ready to maintain your call scripts and workflows. Price and timeline are negotiable and can be discussed. I can start within 5 days.

$250 USD in 10 days

4.9

(8 reviews)

3.2

@revival786

Greetings! I will handle calls, emails, and calendar requests for your small business. Answer customer inquiries, resolve complaints, provide product information, manage Google and Outlook calendars, arrange appointments, record notes in CRM. I have front desk and customer service experience. My workspace is quiet with reliable internet and VoIP ready. Please share your call scripts and CRM access. Thanks, Revival

$250 USD in 7 days

3.5

(3 reviews)

2.9

@dannylyon1999

Hello, I have experience in customer support, email management, scheduling, and administrative assistance. I can handle inbound inquiries professionally, maintain organized calendars, update CRM records accurately, and ensure timely follow-ups across calls, email, and chat. I am comfortable using Google Workspace, Microsoft Office, scheduling tools, and ticketing systems. I have a quiet, fully equipped workspace with a stable internet connection and am available to start immediately. Thanks, Danny

$250 USD in 7 days

4.6

(2 reviews)

2.0

@toobasyed1996

With my diverse skill set and extensive experience in digital solutions, I am equipped with the ability to be your reliable bilingual virtual receptionist. Fluent in both Spanish and English, I possess the unique advantage of navigating your business's multicultural landscape adeptly. Beyond just language proficiency, my strengths also lie in effective organization, clear communication, and maintaining professional composure - ideal for ensuring efficient flow of calls, emails, and managing calendars skillfully. Having worked in multiple administrative roles throughout my career, I have developed a strong foundation in customer service, front-desk responsibilities, and general admin work - perfect parallels to what you need for this project. Additionally, my familiarity with Microsoft Office Suite, Google Workspace, scheduling tools, and ticketing systems will help me hit the ground running with minimal learning curve. When it comes to my workspace, rest assured that I prioritize a quiet environment that guarantees consistent call quality. With full dedication to on-time delivery and unwavering commitment to client satisfaction, working with me promises a positive experience for you and your customers alike. Let's collaborate and leverage my knack for warmth and efficiency to elevate all customer touchpoints in your business! Please get in touch for further discussions on how we can ensure consistency and success in your daily virtual operations!

$250 USD in 1 day