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I have Meta-approved utility templates in place and my internal CRM is firing HTTP requests to the WhatsApp Business Cloud API, yet no customer ever receives the messages. The API calls look clean, no error payload is returned, and the Meta account is fully verified. At this point I have three unknowns: • The recipient numbers may or may not be officially opted-in (I need clarity on how to confirm this programmatically). • There is no visible error coming back from the endpoint, so any silent failure needs to be surfaced through logs or webhook callbacks. • I may be missing a required header, parameter, or handshake step inside the raw HTTP request. Your task is to inspect the current request flow, trace the delivery path in Meta’s developer console, and pinpoint why the messages stop short of the handset. Once the root cause is found, I’ll need the corrected request format or configuration change documented so my team can repeat it reliably. Acceptance criteria • A sample outbound message from the CRM is delivered to at least one opted-in number. • The fix, whether it’s a code snippet, settings update, or opt-in procedure, is clearly explained and packaged so we can apply it to production.
Project ID: 40420114
28 proposals
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Active 13 days ago
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28 freelancers are bidding on average ₹1,461 INR for this job

Having over a decade of experience in API Development, Web Development, and other relevant skills, I am confident about delivering top-notch solutions for your WhatsApp CRM Message Delivery issue. My extensive familiarity with PHP and HTML, along with proficiency in working with APIs will come handy in addressing the root cause of the problem. Moreover, my strengths also lie in problem identification and troubleshooting, which are the primary factors needed in this task. I understand the importance of smooth communication channel with your customers via WhatsApp and I will leave no stone unturned in tracing the delivery path using Meta’s developer console to determine where things go wrong. Delivering quality work within stipulated timeframe coupled with long-term support is not just my business model—it's my commitment to my clients. Together, we can ensure that not only your existing CRM messages reach your customers but also set up a scalable and secure solution for better productivity, optimization, and growth. Let's fix this together!
₹9,999 INR in 7 days
6.4
6.4

Having previously worked on software solutions and businesses across diverse industries, including start-ups and corporates, I understand the importance of scalable and data-driven web applications that are built to withstand and support long-term goals. Armed with a well-rounded skill-set in API Development/Integration, PHP, MySQL, Web development, and more -- I believe I possess the expertise you need to tackle this project head-on. My approach melds into your requirements perfectly; I dive deep to comprehend business goals and design reliable systems that align with these objectives. In your case, it means tracing and inspecting the current request flow thoroughly until we find where things went wrong. Since I cherish long-term partnerships, once we identify the root cause, you can count on me for not only offering clear explanations & fixes but also documentation my team can easily replicate. Choose me for a consistently high-quality service - my 4.9★ rating with over 100 verified reviews is testament to that. Also, as an added bonus, I am adept at incorporating AI-powered features alongside applicable system integrations that could revolutionize your CRM delivery system and take it to new heights of efficiency. Let's chart a course to reliable message delivery together!
₹2,000 INR in 1 day
6.6
6.6

Hi, With 10+ years in DevOps and API integrations, I can quickly diagnose and fix your WhatsApp CRM message delivery issue. I’ll trace the flow via Meta console, check configs/code, and ensure it aligns with WhatsApp Cloud API. I focus on reliable fixes—not just quick patches—so your messages deliver consistently. You’ll also get clear documentation to avoid future issues. Goal: fast resolution and stable message delivery. Redards Dhanu Innovations Pvt. Lt
₹900 INR in 1 day
5.7
5.7

I will inspect the current Business Cloud API request flow, tracing the delivery path in Meta's developer console to pinpoint why messages are not being delivered to handsets, checking for issues such as missing required headers or parameters, and ensuring recipient numbers are opted-in, to deliver a corrected request format or configuration change that allows a sample outbound message from the CRM to be delivered to at least one opted-in number.
₹1,050 INR in 7 days
4.6
4.6

With more than a decade of experience under my belt, I have the ideal blend of expertise and deep understanding of not only web and mobile development but also clean code, design patterns, and performance optimization. I believe these skills make me well-suited for your project as I can provide a comprehensive solution to your unique issue. While my technical capabilities are certainly an asset, my collaborative approach and commitment to transparency ensure you're always in the loop throughout the collaborative process. Apart from fixing your WhatsApp CRM message delivery issue, my work will address another critical aspect; documenting the corrected request format or configuration change so that your team can replicate it reliably. This not only ensures a smooth and timely resolution but also empowers your team to handle similar problems moving forward. Additionally, my knowledge of RESTful APIs & GraphQL and experience with Firebase (Auth, Firestore, Messaging, Analytics) will be key to tracing the delivery path and finding the root cause undergirding this problem. Believing in a quality-first approach, I place high importance on rigorous testing and attention to detail in my solutions. This will not just help us find any silent failure and deliver you a reliable fix but also guarantee that every update or change is well-tested before implementation.
₹1,500 INR in 7 days
3.7
3.7

As an experienced full-stack developer and integrator, I believe I have the skills and determination to solve the issues you're experiencing with your WhatsApp CRM message delivery. Having worked on a wide range of projects, including SaaS platforms, ERP, and CRM systems, I have become well-acquainted with API Integration and Web Development. My approach to problems like this is thorough and methodical. I'll dig deep into your current request flow, tracing every step in Meta's developer console until we get to the bottom of what's going wrong. I'll seek out silent failures that might not show up as visible errors but are causing roadblocks for your messages reaching their intended recipients. In addition to solving issues, I specialize in providing clear documentation so you and your team can replicate the solutions with ease. My goal isn't just to fix existing problems but to empower your team with the knowledge and tools to handle them in the future autonomously. With me on your side, you can expect optimal performance, reliable code, and a deep understanding of how these systems work together. Let's make sure every WhatsApp CRM message gets through where it needs to go!
₹1,050 INR in 7 days
2.0
2.0

Hi, Your CRM is sending HTTP requests to the WhatsApp Business API but messages aren't landing — and the "--2" on this posting tells me the first attempt didn't close the gap. The failure is almost certainly in one of three places: malformed `to` field formatting (numbers must be E.164 with no `+`), a mismatch between the template's approved `language_code` and what your CRM is passing in the `language` object, or a webhook response your CRM isn't acknowledging fast enough, causing Meta to retry and eventually blacklist the session. I'd start by pulling the raw HTTP response bodies from your CRM logs — Meta returns specific error codes (131026, 131047, 130429) that pinpoint the exact failure mode. From there I'd replay the failing requests via curl against the `v18.0/PHONE_NUMBER_ID/messages` endpoint to isolate whether the issue is payload structure or session state. To get started today: share your CRM's outbound request payload (redact any PII) and the Meta error codes you're seeing. I can identify the root cause within a few hours and have delivery confirmed before the end of day. Best regards, Val
₹600 INR in 7 days
1.8
1.8

I can debug your WhatsApp Cloud API flow end-to-end, identify where delivery is breaking, and implement a reliable fix. I’ll verify opt-in status handling, inspect webhook delivery logs, and audit your request structure (headers, payload, auth). Once the root cause is confirmed, I’ll provide a working request sample and clear documentation so your team can consistently send messages to opted-in users in production.
₹900 INR in 7 days
1.2
1.2

As a seasoned web developer with hands-on experience in API integration and troubleshooting, I am confident I can help you solve the mysterious obstacle hindering delivery of your CRM messages on WhatsApp. I understand the frustrations of seemingly clear API calls that don't produce results, and I'm prepared to dig into the code to find where things are going wrong. A key strength of mine is being able to identify and troubleshoot issues without visible error messages. I have the technical acumen and critical thinking needed to sift through logs, inspect headers, and analyze all aspects of your current request flow, tracing the message delivery path within Meta’s developer console. This way, we can swiftly pinpoint the root cause of this challenge and move towards a resolution. Additionally, my previous work with network security analysis could indirectly lend insights into any potential disruptions or blockages in message delivery paths. Overall, you'll be gaining not just an expert in fixing API communication mishaps, but also a resourceful problem solver who doesn't stop until a sustainable solution is achieved. Let me fix this problem for you professionally and proficiently!
₹1,050 INR in 7 days
0.0
0.0

This Project caught my eye, so I had to reach out. I understand you’re tackling silent failures with WhatsApp Business Cloud API messages not reaching opted-in customers despite clean HTTP requests and no error payloads—pinpointing missing headers, parameters, or delivery gaps is critical. I specialize in troubleshooting API integrations and have hands-on experience with Meta’s developer console and webhook debugging. I’ll trace your message path meticulously, uncover hidden failures, and provide a clear, actionable fix for reliable, automated message delivery. New to Freelancer, yet backed by over 10+ years of crafting sleek web, game, and brand solutions. Let’s create something exceptional together. I would love to chat more about your project! Regards, Marco Agrela
₹600 INR in 14 days
0.0
0.0

Hi, I checked your issue regarding WhatsApp Business API messages not being delivered. This usually happens due to one of these reasons: - User not properly opted-in - Missing required headers or template parameters - Webhook or delivery status not configured correctly I can help you debug the full request flow, check Meta developer console logs, and fix the issue so messages are successfully delivered. I have experience working with APIs, Node.js, and backend debugging. I can start immediately and deliver a working solution quickly. Let’s connect and fix this. Thanks, Ashish
₹900 INR in 2 days
0.0
0.0

I can help diagnose and fix your WhatsApp CRM message delivery so your Meta-approved utility templates are consistently sent and received. I’m familiar with Meta’s WhatsApp Business API, template policies, and the typical integration issues between internal CRMs and WhatsApp providers. I’ve worked on similar setups where CRMs triggered HTTP requests to WhatsApp gateways, resolving issues like misconfigured webhooks, session vs. template messaging conflicts, rate limits, and incorrect payload formatting. This experience allows me to quickly pinpoint where the delivery is breaking. I’d start by reviewing your current HTTP request structure, logs, and provider responses, then test end-to-end from CRM trigger through to WhatsApp delivery, applying targeted fixes and documenting the working flow. I would love to chat more about your project! Regards
₹1,050 INR in 7 days
0.0
0.0

Hi There, I have carefully read your job description and clearly understand that your WhatsApp Cloud API integration is successfully sending requests from your CRM but messages are not being delivered, with no visible error response, indicating an issue in delivery flow, opt-in validation, or request configuration. From my understanding, your main pain point is identifying why Meta accepts the API call but does not deliver messages to the recipient, whether due to missing user opt-in, incorrect payload structure, or silent delivery restrictions in webhook/graph response handling. I can solve this by inspecting your full request flow, validating message payloads, headers, and parameters, and checking delivery status through Meta Developer Console and webhooks. I will also verify opt-in compliance logic and ensure proper tracking of message status updates (sent, delivered, failed). My understanding is to restore reliable WhatsApp message delivery and provide a repeatable fix with clear documentation. I hope this matches your expectations and I am ready to start immediately. best regards Habib Ullah
₹1,050 INR in 7 days
0.0
0.0

We recently assisted a client with a similar setup, ensuring their application ran seamlessly on the new environment without disrupting existing workflows. I can help by thoroughly reviewing your HTTP requests, tracing message delivery via Meta’s developer tools, and identifying where messages fail despite no error responses. Together, we’ll clarify opt-in status checks, enhance logging or webhooks to catch silent failures, and verify all headers and parameters are correctly integrated for seamless communication. This is exactly the kind of project where a structured, detail-focused approach makes all the difference, and that’s what I bring. Your need for clean, user friendly, and fully automated message delivery is clear, and I’m prepared to deliver just that. Regards Sebastian
₹1,150 INR in 14 days
0.0
0.0

Hey, I've dealt with this exact issue before clean API responses with zero delivery. From what you've described, I'd look at three things first: whether recipient numbers are properly opted-in on Meta's end, whether your webhooks are actually capturing delivery status events, and whether the request body has a subtle mismatch like a wrong phone_number_id or missing messaging_product field. I'll go through your raw requests, cross-check them against the current API spec, and get webhook logging in place so nothing fails silently again. You'll get a clean, documented fix your team can actually use in production. Happy to jump on if that helps move things faster.
₹800 INR in 2 days
0.0
0.0

Hi, I’m a Meta official partner and we actively work with WhatsApp Business Cloud API implementations, so I can quickly debug this. What I will do • Inspect your HTTP request flow and headers • Trace delivery via Meta developer console and webhook logs • Verify opt-in status programmatically and compliance issues • Identify any missing parameters, template issues, or delivery blocks • Surface silent failures using proper logging and webhook responses Fix • Provide corrected request format / code snippet • Guide on opt-in validation and handling • Ensure messages are successfully delivered to a test number Outcome • At least one successful message delivery from your CRM • Clear documentation so your team can replicate in production We’ve solved similar WhatsApp delivery issues before. Let’s connect.
₹1,050 INR in 2 days
0.0
0.0

Hello, TinyOps Studio can help with this as a small, testable automation build. For the first pass, I would keep the workflow narrow and reliable: - Start with one WhatsApp trigger and one qualified output before adding more branches. - Validate required contact fields and keep failed sends visible in the execution log. - Deliver a small test set covering opt-in, missing fields, and handoff/fallback cases. Implementation style: readable n8n nodes, clear step names, validation for missing required fields, and visible notes when an external API/model step fails. For "Fix WhatsApp CRM Message Delivery -- 2", I would start with one useful workflow slice first, then repeat the pattern once the handoff format is approved. Bid: $600.0 fixed first slice. No external contact details needed; Freelancer messages/files are enough for the first scoped pass.
₹600 INR in 2 days
0.0
0.0

This project aligns very well with my expertise, especially in diagnosing silent failures in API integrations. I understand the need to verify recipient opt-in status programmatically, capture hidden errors via logs or webhooks, and ensure the HTTP request includes all required elements for seamless message delivery. While I am new to Freelancer, I have tons of experience and have done other projects off site involving WhatsApp Business Cloud API troubleshooting and CRM integration. I can provide a quick first draft analysis pinpointing the issue for your review. I would love to chat more about your project! Regards, Bester Devenier.
₹600 INR in 14 days
0.0
0.0

Ross here from Arasaka Systems, I can help with inspecting your WhatsApp Business Cloud API integration to identify why messages aren’t reaching customers. It’s great that your API calls look clean and your Meta account is verified—I’ve resolved similar issues involving API request flows and message delivery in the past, ensuring clean, professional, and high-performing communications. I understand you need a clear diagnostic of opted-in recipient status, error surfacing via logs or webhooks, and verification of required headers or handshake steps for fully integrated messaging. Do you have any more information you can send me, then I can set up a proposal for you? My expertise includes API debugging, CRM integrations, and delivering reliable, well-documented solutions. It would be a pleasure to be of assistance. Regards, Ross, Arasaka Systems
₹1,400 INR in 2 days
0.0
0.0

As a South African, I know what it is to work hard and succeed at anything you do and complete tasks at 100%. I’ve handled similar projects requiring clean design, smooth integration, and reliable performance. Your need for a clean, professional, and seamless solution to trace WhatsApp Business Cloud API requests, verify customer opt-ins programmatically, and automate silent failure detection aligns perfectly with my expertise. I offer skills in API integration, debugging, and automated logging. While I am new to freelancer, I have tons of experience and have done other projects off site. I would love to chat more about your project! Regards, Byron Walbrugh
₹700 INR in 7 days
0.0
0.0

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