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WhatsApp Cloud API expert — lift Meta "integrity limit" blocking Coexistence onboarding We need an experienced **WhatsApp Business Platform / Meta Tech Provider** specialist to resolve a specific onboarding block. This is a focused troubleshooting/escalation job, not a build-from-scratch — our backend is already complete. **The goal:** Get our own business phone number (currently live on the WhatsApp Business *app*) connected to the **Cloud API via Coexistence** — keeping the number working on the phone app while our system sends/receives via the API. The number must reach status **CONNECTED** (`platform_type: CLOUD_API`, `is_on_biz_app: true`). **The exact blocker:** - When we run **Embedded Signup** (with `featureType: whatsapp_business_app_onboarding`), the popup shows **"[Business] can't onboard customers right now"** *before* any number is selected. - Browser console error: **`WhatsAppBizxPlatformMetaBusinessAccountIntegrityLimitView`**. - Meta Direct Support confirmed in writing it's a **"MetaBusinessAccountIntegrityLimit"** — an integrity limit "triggered by potential abuse or suspicious activity" — and said it requires a **manual review** to lift, then gave us only circular/automated referrals. **What is ALREADY done (so you can skip it):** - Business Verification: **Verified**. - Tech Provider / Access Verification: **Verified**. - App Review: approved for `whatsapp_business_messaging` + `whatsapp_business_management` (Advanced Access). - Embedded Signup correctly configured (config_id, coexistence featureType, sessionInfoVersion 3) and matches Meta's official coexistence doc. - Permanent System-User token works and has full access to the real WABA. - Backend (Node.js) fully built: token exchange, webhook subscription, message handling. **What we need from YOU:** 1. Diagnose whether the integrity flag is at the **app** level or the **business portfolio** level. 2. Get the **integrity limit lifted** (via the correct Meta escalation channel / contacts you have access to) **OR** provide a proven alternative path to achieve Coexistence for our own number. 3. Confirm the number reaches **CONNECTED** and can send/receive via Cloud API. **You must have:** - Demonstrable past experience lifting Meta integrity/onboarding restrictions ("can't onboard customers"). - Deep knowledge of WhatsApp **Coexistence** (Embedded Signup for Business App users). - Ideally, **direct Meta / BSP escalation contacts** (not just submitting the same support tickets we already have). **To be considered, in your bid please include:** 1. A specific example where you lifted a `MetaBusinessAccountIntegrityLimit` / "can't onboard customers" block (what worked). 2. Whether you can escalate directly inside Meta or via a BSP. 3. Your realistic timeline. 4. Whether you charge a fixed fee on **successful connection** (milestone on success preferred). **Note:** Please do not bid if your plan is only "submit a support ticket" — we have already exhausted Meta's standard support and developer-forum routes.
Project ID: 40550761
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118 freelancers are bidding on average $141 USD for this job

Hi, We have reviewed your requirements and understand that you need a premium Shopify store built from scratch for your lifestyle accessories brand. We'll create a clean, modern storefront, organize your products and collections, configure payments, shipping, analytics, and ensure the store is fully optimized, mobile-friendly, and ready for launch with an easy-to-manage admin panel. Helena
$250 USD in 7 days
9.2
9.2

With our extensive experience in web service provision, specialising in JavaScript and PHP, we are confident in our capacity to effectively tackle your WhatsApp Business Platform/Meta Tech Provider challenge. We understand that it's very crucial for you right now to get your business number seamlessly connected via the Cloud API while ensuring its continued functionality on the WhatsApp Business app. This is a problem we fully comprehend and can solve. Having faced similar integrity restriction hurdles before, we have acquired the vital skills and knowledge needed to overcome these types of challenges, resulting in successful connections between businesses and consumers. We know that it was of utmost importance for you to avoid using standard support channels, as they rarely offer productive solutions. That’s why we assure you of our strong **relationship with Meta and BSP contacts**, which will provide us with targeted access to resolve your issues more expediently. In terms of timelines, rest assured that we will dedicate ourselves to this project with utmost sincerity and commitment. We understand the value time holds for business operations like yours; thus, we promise a realistic timeframe that prioritizes quality without compromising efficiency. As for pricing, we fully comprehend the contingency at hand. Therefore a **fixed-fee milestone** payment system that enshrines success will underline our mutual respect and accountability
$250 USD in 5 days
8.6
8.6

Hi there, Since your backend, Embedded Signup flow, permissions, and Coexistence configuration are already in place, this doesn't look like a development problem anymore—it's clearly an account-level integrity restriction that needs the right troubleshooting and escalation. I have worked extensively with the WhatsApp Cloud API, Embedded Signup, Meta Business verification, and onboarding flows. I'll first verify whether the integrity limit is tied to the app or the Business Portfolio, review the current setup from Meta's side, and then follow the best escalation path to get the restriction removed or provide an alternative approach to get your number connected through Coexistence. If required, I'm comfortable working on a success-based milestone since the end goal is getting your number into CONNECTED status and making sure it can send and receive messages through the Cloud API while continuing to work on the WhatsApp Business app. I have a few questions regarding your Business Portfolio, WABA, and the support responses you've already received. I would request we connect once so we can discuss everything in detail. Thanks, Rahul A.
$240 USD in 7 days
8.7
8.7

Hi, ★★★ WhatsApp Business Platform Expert ★★★ 3+ Years of Experience ★★★ I understand you're facing an integrity limit issue with the WhatsApp Cloud API. To resolve this, I will: 1. Diagnose whether the integrity flag is at the app level or the business portfolio level. 2. Utilize my contacts within Meta to get the integrity limit lifted or provide an alternative solution for Coexistence. 3. Ensure your number reaches CONNECTED status and can send/receive via the Cloud API. I have successfully lifted a MetaBusinessAccountIntegrityLimit before, where I diagnosed the issue at the app level and escalated it directly to Meta, resulting in a successful connection. I can escalate directly inside Meta and have proven methods to bypass the standard support channels. I estimate a realistic timeline of 5 days to resolve this issue. I charge a fixed fee upon successful connection, ensuring you only pay when the job is done. Ready to get started!
$250 USD in 5 days
8.4
8.4

Hello, your "Expertise Needed in WhatsApp API Integration" project is right in my wheelhouse. I build modern JavaScript apps end to end — React/Vue/Next on the front and Node/Express on the back, in TypeScript where it helps. Working with php, java, javascript, cloud computing, troubleshooting, software architecture, node.js, api, api development, api integration, I focus on responsive, fast UIs, clean component structure, and reliable APIs — no page-builder shortcuts. I can lock down the scope and key flows first, then ship in reviewable increments. Let's hop on a quick chat to align on your requirements? ⭐ 5.0/5 from a recent client: "Very Professional and On time delivery of the project" Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
$225 USD in 4 days
7.7
7.7

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on PHP, Java, JavaScript, Cloud Computing, Troubleshooting, Software Architecture, Node.js, API, API Development, API Integration Please come over chat and discuss your requirement in a detailed way. Regards
$190 USD in 7 days
7.2
7.2

Hi, I have extensive experience with the WhatsApp Cloud API, Embedded Signup, Coexistence onboarding, and Meta Business Platform, and I understand that your backend is already complete. The issue you're facing is not a technical implementation problem but a MetaBusinessAccountIntegrityLimit restriction that requires the correct diagnosis and escalation. Here's how I can help: Diagnose whether the integrity restriction is applied at the Meta Business Portfolio, App, or WABA level. Review your Embedded Signup and Coexistence configuration to confirm there are no hidden configuration issues. Guide and assist with the appropriate Meta/BSP escalation path to request removal of the integrity limit. Verify successful CONNECTED status (platform_type: CLOUD_API, is_on_biz_app: true) and test Cloud API messaging once the restriction is lifted. I've worked with WhatsApp Cloud API integrations, webhooks, system users, Embedded Signup, OAuth flows, and Coexistence deployments, and I'm familiar with Meta's onboarding process and troubleshooting methodology. Thansk Christina
$250 USD in 7 days
7.6
7.6

I am an expert in WhatsApp API integration and can help you achieve your goal of connecting your business phone number to the Cloud API via Coexistence. I specialize in resolving specific onboarding blocks and have the necessary skills to ensure your number reaches the status of CONNECTED. I understand the specific blocker you are facing with the "MetaBusinessAccountIntegrityLimit" and the need for a manual review to lift this restriction. My past experience includes successfully lifting similar integrity/onboarding restrictions and ensuring seamless Coexistence for business app users. You can rely on my deep knowledge of WhatsApp Coexistence and my direct contacts for Meta/BSP escalation to expedite the resolution process. I am committed to delivering results promptly and transparently, ensuring your number can send/receive via the Cloud API without any hindrances. Working with me means collaborating with a team that values efficiency, expertise, and client satisfaction. I look forward to the opportunity to assist you in overcoming this challenge and achieving your integration objectives seamlessly.
$150 USD in 7 days
6.8
6.8

Good afternoon. I'll diagnose whether the integrity flag sits at the app or business portfolio level, escalate through BSP contacts outside standard support queues, and confirm your number reaches CONNECTED status with platform_type CLOUD_API and is_on_biz_app true via Coexistence. I've resolved MetaBusinessAccountIntegrityLimit blocks before by identifying the exact scope of the flag and routing the review request to the correct internal Meta channel rather than the public helpdesk. Any must-have features or constraints I should prioritize before we start?
$200 USD in 7 days
6.4
6.4

As an experienced software development firm, we understand the intricacies of API integration and troubleshooting and thus are able to offer you profound expertise in resolving your pressing WhatsApp Cloud API issue. We have an impressive track-record of using our technical proficiency to circumvent adversity and provide practical solutions for intricate tech challenges that were impeding client progress and I believe that this is exactly what we can do for your business. One such instance comes to mind when we successfully resolved a `MetaBusinessAccountIntegrityLimit` onboarding issue for a high-profile e-commerce client. The problem was strikingly similar and we were able to escalate the issue promptly thanks to our strong network connections within the industry. Not only did our solution enable their platform to connect with the Cloud API proficiently but also provided a better workaround, ensuring smooth running of their operations.
$100 USD in 2 days
6.5
6.5

I understand the gravity of the `MetaBusinessAccountIntegrityLimit` block you are facing. Having navigated Meta’s complex compliance ecosystem, I know that standard support channels are ineffective for this specific integrity flag. My approach involves a deep diagnostic of your Business Portfolio’s trust score and leveraging specific BSP-level escalation paths to bypass the automated "circular" support loops. I have successfully resolved similar onboarding restrictions by auditing Business Portfolio attributes and facilitating direct communication channels with Meta’s policy and integrity teams. I propose a milestone-based engagement where the primary payment is released only upon the number achieving the `CONNECTED` status in your Cloud API dashboard. To provide a tailored escalation strategy, could you confirm the date of your last official communication from Meta's policy team, and have you already attempted to re-verify the business portfolio since the integrity limit was triggered?
$40 USD in 1 day
5.9
5.9

Hi, I understand that your backend and Embedded Signup implementation are already complete, and the real blocker is the MetaBusinessAccountIntegrityLimit preventing Coexistence onboarding. This is not a development issue but an account-level restriction that requires the correct diagnosis and escalation path. I have experience working with the WhatsApp Cloud API, Embedded Signup, Business Verification, System Users, webhooks, and Meta Business integrations. I'll begin by verifying whether the integrity restriction is tied to the Meta Business Portfolio, the app, or another asset, then review the current configuration to rule out any hidden issues before pursuing the appropriate escalation strategy. Let's connect! Thanks, Pavan
$100 USD in 4 days
6.0
6.0

As you probably already know, getting around 'standard' restrictions like the one you're facing is a speciality of mine. We've had exceptional success resolving issues related to lifting "MetaBusinessAccountIntegrityLimit" blockers for numerous globally based clients, at top-tier quality and on schedule. Just recently, we helped **Company Z** get their coexistence setup working flawlessly by leveraging my direct access contacts at Meta. Importantly, unlike many developers who simply leave their clients hanging high and dry after completing projects, I'm dedicated to sustainable relationships - I continue to maintain a working relationship with **Company Z**, regularly updating their system and assisting with any further issues. In terms of escalating within the Meta system, yes, I most definitely can do that for you. As much as we have created all the required backend systems such as token exchange and webhook subscription for you (saving time), additional escalation is required to ensure connectivity. Unfortunately, submitting tickets alone is rarely sufficient to resolve complicated issues like these. This is where my trusted 'direct-contacts' at Meta come in handy; because rather than just submitting tickets that eventually result in automated responses, our contacts engage with these issues in real-time.
$100 USD in 3 days
5.4
5.4

Hello, I reviewed your Expertise Needed in WhatsApp API Integration project Problem: Businesses often face challenges with WhatsApp API setup, webhook configuration, template approval, CRM integration, message delivery, and workflow automation, leading to unreliable communication and manual effort. Solution: I can integrate the WhatsApp Business API with secure authentication, webhook handling, automated messaging, CRM integration, template management, conversation tracking, and third-party API connectivity. My experience includes PHP, Node.js, Laravel, REST APIs, webhooks, WhatsApp Business API, and workflow automation. The WhatsApp Business Platform provides APIs, webhooks, and templates for building scalable business messaging solutions. Result: You will receive a secure, scalable, and reliable WhatsApp integration that automates customer communication, streamlines workflows, and is easy to maintain and extend. A few questions: • Will you be using the official WhatsApp Business Platform or a provider such as Twilio, 360dialog, or AiSensy? • Which workflows should be automated—customer support, notifications, order updates, lead generation, or marketing campaigns? • Do you need integrations with CRM, ERP, payment gateways, or other third-party systems? • Is this a new integration, or do you need troubleshooting and enhancements for an existing implementation? Thanks
$98 USD in 7 days
5.8
5.8

Hi, I am a full-stack developer with 8 years of rich experience in software development. I am familiar with WhatsApp Cloud API, Meta Embedded Signup, Node.js, JavaScript, API Integration, API Development, Cloud Computing, Software Architecture, PHP, Java, and Troubleshooting. I understand your backend and Embedded Signup flow are already complete, and the challenge is resolving the MetaBusinessAccountIntegrityLimit blocking Coexistence onboarding. I can analyze whether the restriction is tied to the app or Business Portfolio, validate the current configuration, identify the appropriate escalation path, and verify the number reaches the required CONNECTED state for Cloud API while maintaining Business App coexistence. I'm an individual freelancer and can work on any time zone you want. Please contact me with the best time for you to have a quick chat. Looking forward to discussing more details. Thanks. Emile.
$250 USD in 7 days
5.1
5.1

Hello there. I understand you've already completed the technical implementation, and the real challenge is no longer development it's removing the Meta integrity restriction that's preventing W- App Cloud API Coexistence onboarding. Since standard Meta support has already been exhausted, you need someone who understands the escalation process and can identify whether the restriction is tied to the Business Portfolio or the App itself. My approach is to first verify exactly where the integrity restriction is being enforced, review the current Business Manager, App, WABA, and Embedded Signup configuration to rule out any hidden configuration issues, and then pursue the appropriate escalation path to resolve the integrity limitation. Once the restriction is lifted, I'll validate the Coexistence onboarding flow and ensure the number reaches the CONNECTED state with Cloud API while continuing to operate on the W App Business App. I have experience working with the W App Business Platform, Cloud API integrations, Embedded Signup, Business Manager configurations, and troubleshooting complex Meta onboarding issues involving API permissions, authentication, and production deployments. I'm confident I can review your current setup thoroughly and help identify the fastest path toward a successful Coexistence connection. Ready to start immediately. Best regards, Usama K
$80 USD in 3 days
5.0
5.0

Hi, you’re blocked at Meta’s integrity layer, not a configuration issue, which is why Embedded Signup fails before any number selection even begins. This exact `MetaBusinessAccountIntegrityLimitView` / Coexistence onboarding failure typically happens when the Business Portfolio has hidden risk scoring conflicts, even when verification, app review, and system-user tokens are all correctly set, and I’ve handled similar WhatsApp Cloud API onboarding breaks where production integrations were already complete but onboarding was being blocked at the entry layer. I will isolate whether the restriction sits on the app or Business Manager level, then use the correct escalation path (BSP or Meta business support channel that bypasses front-line loops) or a compliant alternative onboarding route to get the number into a true CONNECTED Cloud API + Coexistence state. Before I proceed, is that phone number still actively used inside the WhatsApp Business App under the same Business Portfolio that owns your WABA? Best regards, Muhamad Saad K
$70 USD in 5 days
5.1
5.1

Hey there, I'm Vishal Maharaj, a seasoned developer with 25 years of experience in PHP, JavaScript, API Integration, and Cloud Computing, based in Perth, Australia. I understand the challenge you are facing with the WhatsApp API integration and the specific block you are encountering. My approach would involve diagnosing the integrity flag's level and leveraging my expertise to lift the integrity limit or provide an alternative solution for achieving Coexistence with your own number. Let's discuss further to initiate the resolution process. Cheers, Vishal Maharaj
$250 USD in 5 days
5.8
5.8

Hi, It sounds like you’re dealing with a tricky situation regarding the WhatsApp API integration, specifically with the integrity limit blocking your onboarding process. I can help diagnose whether the issue lies at the app or business portfolio level and work on getting that integrity limit lifted through the right channels. With my deep experience in WhatsApp Business Platform and previous success in navigating similar Meta onboarding issues, I understand the steps needed to resolve your problem effectively. I've successfully lifted the MetaBusinessAccountIntegrityLimit in the past by leveraging direct contacts within Meta, which could be beneficial for your case. My focus will be on ensuring your business number reaches the **CONNECTED** status while maintaining functionality on the app. I prioritize clean and scalable solutions that ensure smooth operations for your business. Best regards, Novalitz Tech
$30 USD in 3 days
4.7
4.7

Hi, I've reviewed your WhatsApp API integration project. With 10 years of experience in PHP, Java, and JavaScript, I'll analyze the issue, propose a solution, and implement it efficiently. I'll deliver on time and ensure a thorough test. Best regards, Praveen Kumar
$30.90 USD in 7 days
4.7
4.7

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