
Closed
Posted
I am rolling out Microsoft Dynamics 365 to cover Sales, Field Service, and Marketing, but I need the environment tailored well beyond the standard templates. Out-of-the-box functionality will not capture our processes, so I’m looking for a developer who can shape the platform through deep customisation and reliable integration work. Here is what I would like delivered: • Custom workflows that mirror our end-to-end sales and service journeys • New entities and fields that fit our terminology and data model • Interactive dashboards and reports that surface KPIs for each team in real time • Robust API / webhook connections so Dynamics can push and pull data from our existing applications All components must be built natively within Dynamics 365, follow Microsoft best-practice, and deploy cleanly between environments (Dev → Test → Prod). When the work is complete I will validate functionality against sample scenarios and confirm that each deliverable performs as specified without breaking future updates. If you have proven experience creating bespoke solutions inside Dynamics 365 CRM and can start soon, let’s discuss the details and timeline.
Project ID: 40541865
80 proposals
Remote project
Active 5 hours ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
80 freelancers are bidding on average $55 AUD/hour for this job

Hi, there. I have carefully reviewed the project requirements for Custom Dynamics 365 CRM Builder. It is clear that you are looking for an intelligent way to automate your current workflows, and I would love to help you build a system that delivers measurable efficiency. My team and I specialize in AI automation and chatbot development that helps businesses in Australia handle repetitive tasks without losing the human touch your customers expect. We focus on building stable, secure workflows using HTML, JavaScript, Software Development, CRM that integrate seamlessly with your existing platforms to reduce manual workload and improve response times. Our goal is to provide you with a solution that is not a black box, but a documented and manageable system that scales as your business grows. We have successfully implemented automations that allow teams to focus on strategy instead of administration. To help me put together the most efficient roadmap for your project, I have one quick question: What is the most time consuming part of this workflow that you are currently handling manually, and which platforms are you looking to integrate? Knowing this helps me determine the most effective technical path to ensure the automation provides the highest return on your investment. I am available for a discovery call to discuss your automation roadmap whenever you are ready. Best regards Kausar and the Team
$50 AUD in 40 days
8.2
8.2

Hi There I just read your project details regarding the Project: Custom Dynamics 365 CRM Builder Can we do a quick chat right now so that we can discuss the project briefly? I have 10 years of experience in PHP, WordPress, Woocommerce, Cake Php, Codeigniter, Magento, Shopify, Laravel, Adobe Photoshop, Adobe Illustrator, CorelDRAW, Bootstrap, HTML, CSS, Angular, Javascript, jQuery, and My SQL. I appreciate Muhammad Rizwan Atif
$50 AUD in 40 days
8.1
8.1

I'll customise your Dynamics 365 environment across Sales, Field Service, and Marketing — custom entities, fields, and workflows built to match your exact processes, interactive KPI dashboards for each team, and API/webhook integrations connecting Dynamics to your existing applications. All solutions built natively, following Microsoft best practice, and deployed cleanly across Dev, Test, and Prod environments.
$50 AUD in 40 days
7.8
7.8

Hello, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on JavaScript, CRM, Microsoft, HTML, Agile Development, Software Development, API, Documentation, Data Integration, Microsoft Azure Lets connect in chat so that We discuss further. Thank You
$75 AUD in 40 days
7.3
7.3

Hi, I understand the importance of customizing Dynamics 365 to align perfectly with your sales, field service, and marketing workflows. I have extensive experience building bespoke CRM solutions, including designing custom entities, fields, and workflows that reflect unique business processes. I specialize in creating interactive dashboards that display real-time KPIs tailored for different teams, ensuring transparency and quick decision-making. My expertise also covers developing robust API and webhook integrations to enable seamless data exchange with existing applications, all built natively within Dynamics 365 following Microsoft best practices. I can ensure smooth deployment across environments and deliver a reliable, scalable platform that meets your current and future needs. I am ready to start quickly and look forward to discussing your specific requirements further. Best, Justin
$50 AUD in 40 days
6.6
6.6

Hello, Thank you for outlining your requirements for a deeply customized Dynamics 365 CRM tailored to your unique sales, field service, and marketing processes. To align with your business goals, I propose focusing on outcomes that enhance operational efficiency, data accuracy, and real-time decision-making across teams. My approach includes: • Backend: Designing custom entities, fields, and workflows that reflect your precise business terminology and processes, ensuring scalability and maintainability. • Frontend: Developing interactive dashboards and reports that provide actionable KPIs tailored to each team’s needs, improving visibility and responsiveness. • Real-time Integration: Building robust API and webhook connections for seamless, bi-directional data flow with your existing applications, maintaining data integrity and synchronization. With over 7 years of experience delivering enterprise-grade Dynamics 365 customizations and integrations, I understand the importance of adhering to Microsoft best practices and clean deployment pipelines (Dev → Test → Prod). To better tailor the solution, could you share which existing applications require integration and any specific KPIs critical to your teams? Also, what is your preferred timeline for initial delivery and phased rollout? Looking forward to partnering with you to transform Dynamics 365 into a strategic asset for your business. Best regards.
$50 AUD in 40 days
6.5
6.5

Hi, I can help tailor Dynamics 365 CE beyond the standard templates, especially across Sales, Field Service, Customer Insights/Marketing, Dataverse, Power Automate, plug-ins, JavaScript, custom APIs, and dashboard/reporting work. I’d focus on building the processes natively and cleanly, so the solution survives updates and moves properly from Dev to Test to Prod. For your rollout, I’d first map the real sales and service journeys against the current Dynamics setup, then shape the tables, forms, views, business rules, workflows, security roles, and integrations around how your teams actually work. For deeper logic, I’d use C# plug-ins or custom APIs where Power Automate is not the right fit, and keep solution packaging/ALM tidy through source control and release notes. I can also document the configuration decisions, deployment steps, and support notes clearly, so the system is not dependent on one person after launch. Question 1: Are Sales, Field Service, and Customer Insights already licensed and provisioned, or is the environment still being set up? Question 2: Which integration is most critical to get right first: existing CRM/data source, scheduling/service system, marketing tools, or reporting? Regards, Houssame
$50 AUD in 40 days
6.2
6.2

As experts in Microsoft Dynamics 365, my team at Solutionzhere is perfectly equipped to handle your project. With a notable list of projects ranging from full implementation to migrations and support, we have verifiable deep knowledge of the Dynamics suite. We understand that out-of-the-box functionality may often fall short of meeting unique business requirements to maximize productivity. This is why our bespoke solutions is the answer: they fully capture your specific sales and service journeys, fit seamlessly into your data models, echo your unique terminologies and ramp up everyone's performances with real-time KPI tracking. In addition to having exhaustive experience in CRM, we are conversant with Microsoft Azure which makes us especially strong at building robust API / webhook connections. This means a seamless integration of Dynamics 365 with your existing applications, enabling it to both push and pull data easily. Let's talk more over chat and go ahead. Cheers
$60 AUD in 40 days
6.3
6.3

Hi, this is Jorge from IT GLOBAL SOLUTION LLC in FL, United States. I’ve led Dynamics 365/Dataverse implementations that go beyond customization, especially end-to-end Sales and Service with strong data integration. Your rollout plan across Sales, Field Service, and Marketing is clear and scalable, and I can tailor the platform without fighting it. My approach is native to the Microsoft stack: model entities and fields in Dataverse with a clean relational schema aligned to your terminology; automate processes with Dynamics workflows and Power Automate to orchestrate multi-step journeys (lead-to-opportunity-to-booked service, field dispatch and status updates, and marketing handoffs). For KPIs and near real-time reporting, I’ll compute KPIs from Dataverse events and surface them in Power BI with role-based security integrated into Dynamics. For API/webhooks, I’ll implement secure integrations using the Dynamics 365 Web API and inbound/outbound webhooks, typically with Azure API Management and/or Azure Functions for transformation/routing between Dynamics and your existing apps, including idempotency and retry behavior. Deployment follows best practices with environment separation (Dev→Test→Prod), solution packaging, and ALM discipline with Git (Power Platform tooling), plus documented, release-safe configuration and update patterns. I maintain clean, extendable code with Git integration and thorough documentation so your team can evolve the build confidently.
$60 AUD in 40 days
6.1
6.1

As an experienced full-stack engineering team that has successfully delivered on over 500 projects, we are confident that we can elevate your Dynamics 365 CRM platform to align perfectly with your unique processes. Our proficiencies in Agile Development ensure that we'll work efficiently and swiftly, deploying clean builds across different environments. Not only have we tackled similar tasks within the Dynamics 365 CRM realm before, but we've also built extensive experience with bespoke solutions, ensuring your end-to-end sales and service journeys are catered for via custom workflows and create new entities that match your unique terminology and data model. Our ability to build robust API and webhook connections means that integrating your existing applications with Dynamics 365 won't be a problem. Our past projects involved integration of AI into various workflows alongside building data pipelines which held up without issues - an indicator of our dedication to reliable integration. Choose us for this job wherefriendhip and collaboration are paramount, as our same-timezone, same-Slack-channel project management approach promises continuous conversation and real-time iterations, guaranteeing a successful end-result to redefine your productivity on Microsoft Dynamics 365.
$50 AUD in 30 days
5.9
5.9

Hey! I specialize in Microsoft Dynamics 365 development with 9+ years building customized CRM solutions and enterprise integrations. Here’s how I can help: - Build custom workflows for sales and service - Create tailored entities, fields, and business logic - Develop real-time dashboards and KPI reports - Integrate external systems through APIs and webhooks Could you clarify which external applications need to integrate with Dynamics 365 first?
$50 AUD in 40 days
5.5
5.5

Hi there, Rolling out Microsoft Dynamics 365 without customization can lead to inefficiencies and misalignments with your unique business processes. The challenge is to ensure that the platform not only integrates seamlessly with your existing applications but also provides meaningful insights through tailored workflows and dashboards. My expertise in Dynamics 365 ensures a bespoke solution that aligns perfectly with your operational needs and scales effortlessly with future updates. Here are my questions: What specific existing applications do you need Dynamics 365 to integrate with? Could you outline any unique processes in your sales or service journeys that require special attention? Let’s discuss your project now!
$50 AUD in 40 days
5.5
5.5

G'day! Custom Dynamics 365 build in Pyrmont — Sales, Field Service and Marketing tailored well beyond out-of-the-box templates. Fully verified client, deposit made. Ready to go. Custom workflows mirroring your end-to-end sales and service journeys, new entities and fields matching your terminology and data model, interactive dashboards surfacing real-time KPIs per team, robust API and webhook connections pushing and pulling data between Dynamics and your existing applications. Everything built natively, following Microsoft best practice, deploying cleanly Dev -> Test -> Prod without breaking future updates.
$50 AUD in 20 days
5.4
5.4

Hi, I can help you with this. I am a developer with extensive experience with automations and integrations. I've helped clients with similar projects. Let me know your interest, Sincerely, Nicolas
$50 AUD in 7 days
5.5
5.5

The part that usually trips up a rollout like this isn't the customisation — it's keeping it clean enough to survive Dev→Test→Prod and future platform updates. So I'd build everything as managed solution components from the start, with no unmanaged drift in the higher environments. I'd model your entities and fields first, since the workflows and dashboards all hang off them. Then the journeys — business process flows and Power Automate where they fit, plug-ins or custom APIs only where logic genuinely needs server-side. For integrations I'd use Dataverse webhooks and service endpoints over polling, with retry and dead-letter handling so a downstream outage never silently drops records. Dashboards I'd split per team so each KPI respects the right security role. One thing worth settling early: do your external apps need near-real-time push both ways, or is one direction batch-tolerant? That shapes the whole integration design. Happy to start this week.
$50 AUD in 40 days
5.3
5.3

Hey there! I’m beyond excited to take this on! I recently wrapped up a similar project with good results. Drawing from my experience in JavaScript, CRM, Microsoft, HTML, Agile Development, Software Development, API, Documentation, Data Integration, Microsoft Azure, I’m ready to dive into your project. Please come over chat and discuss your requirement in a detailed way. Cheers, Vishal Maharaj
$65 AUD in 40 days
5.7
5.7

I have extensive experience in customizing Microsoft Dynamics 365 CRM to meet unique business needs, specializing in tailored workflows, entity creation, and real-time analytics. I understand the importance of aligning the software with your specific processes and can ensure all solutions adhere to Microsoft's best practices for seamless deployment. My focus is on delivering reliable integrations that enhance user experience and provide valuable insights for your teams. I am committed to collaborating closely throughout the project to ensure that all components function correctly and meet your expectations.
$50 AUD in 40 days
5.1
5.1

Hello, I am ready to dive into your project immediately. I’ve implemented similar Dynamics 365 customizations using Dataverse where we extended Sales and Field Service with custom entities, plugin-driven workflows, and Power Automate flows to mirror full end-to-end business processes. I also integrated external systems via secure REST APIs/webhooks and built real-time Power BI dashboards to track operational KPIs across multiple environments with clean Dev → Test → Prod solution deployment. I want to discuss with you in more detail. Kind regards, Mojjammil
$50 AUD in 40 days
4.2
4.2

Hello, As a result of a detailed review of your project requirements, I fully understand the scope and expectations. You need Microsoft Dynamics 365 customized beyond the default templates for Sales, Field Service, and Marketing, with native workflows, entities, dashboards, reports, and reliable API/webhook integrations. I have experience handling similar CRM customization and integration projects, and I'm available to start your project right now. I bring strong expertise in Microsoft Dynamics 365 CRM, JavaScript, Microsoft Azure, API integration, Data Integration, HTML, Agile Development, Software Development, and Documentation. For this project, I would focus on building clean Dynamics-native customizations, including tailored entities/fields, automated workflows that match your sales and service journeys, KPI dashboards for each team, and secure integrations with your existing applications. I have a couple of quick questions. • Which existing applications need to connect with Dynamics through API or webhooks? • Do you already have Dev, Test, and Prod environments prepared? I would be glad to discuss further details and am ready to start immediately. Looking forward to hearing from you. Best regards, Carlos.
$50 AUD in 40 days
3.9
3.9

Hi, I reviewed your Dynamics 365 CRM customisation scope carefully. I can help tailor Sales, Field Service, and Marketing beyond the standard templates with custom tables/entities, fields, business process flows, workflows, dashboards, reports, and API/webhook integrations. My approach would be to first map your real sales and service journeys, then design the Dataverse structure, role/security model, automation logic, KPI dashboards, and integration points. I would build everything using Microsoft best practices, managed/unmanaged solutions, environment variables, and a clean Dev → Test → Prod deployment process. I'm comfortable with Dynamics 365, Power Platform, Dataverse, Power Automate, JavaScript web resources, custom APIs/plugins where needed, Azure integrations, dashboards, documentation, and handover for internal teams.
$65 AUD in 40 days
3.1
3.1

Pyrmont, Australia
Payment method verified
Member since Sep 17, 2022
$15-25 AUD / hour
min $50 AUD / hour
min $50 AUD / hour
min $50 AUD / hour
min $50 AUD / hour
₹1500-12500 INR
£250-750 GBP
₹75000-150000 INR
₹1500-12500 INR
$10-30 USD
₹1500-12500 INR
$15-25 USD / hour
$10-60 USD
₹2000-5000 INR
₹12500-37500 INR
$30-250 USD
£20-250 GBP
$25-50 AUD / hour
min $50 AUD / hour
$15-25 USD / hour
$250-750 USD
₹12500-37500 INR
$30-250 USD
€30-250 EUR
$10-30 USD