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I need a cross-platform mobile app for iOS and Android that pulls in live service-request calls and gives my field employees everything they need to handle those jobs from their phones and if possible the service requests are linked from the call center where the actual requests are registered. The core workflow is simple: a request comes in, the assigned technician is notified, the task is managed through to completion, and a clear record is stored for future reference. Deliverables • Service request notifications – real-time push alerts the moment a new call is logged. • Employee task management – accept, start, pause, update status, add notes or photos, and mark complete. • Service history log – searchable timeline showing past calls, dates, actions taken, and technician involved. Clean, intuitive screens and smooth performance on both platforms are critical. I already have an API available for you to work with (documentation can be shared once we start), so the job is largely about crafting the mobile front-end, wiring up endpoints securely, and ensuring reliable notification handling. When you respond, focus on your experience building similar cross-platform apps, especially those involving push notifications, task workflows, or field-service operations. A concise rundown of past projects that prove you can deliver stable, user-friendly mobile solutions will help me quickly see we’re a fit.
Project ID: 40594194
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300 freelancers are bidding on average $479 USD for this job

Hello, I have carefully read your requirements, and it would be an honor to work with you on your Service Request Management App. With 14+ years of experience in cross-platform mobile app development, I can build a secure, user-friendly iOS and Android app with real-time push notifications, task management, service history, and seamless API integration with your existing call center system. I have experience developing field-service and workflow-based applications with reliable notification handling, responsive UI, and smooth performance. Please check my profile to see my reviews, ratings, and previous project experience. Budget and timeline can be discussed further. Warm regards, **Harpreet Singh**
$250 USD in 5 days
9.5
9.5

With over a decade of experience in full-stack architecture and high-scale systems, I understand your need for a cross-platform Service Request Management App that streamlines field service operations and enhances technician efficiency. My background in developing solutions for over 1 million users and high-security systems in FinTech directly applies to the complexities of your project. For strategic insight, I recommend implementing real-time push notifications for service request alerts and ensuring seamless task management for technicians. Drawing from my success in building Telegram Mini Apps for a large user base, I am confident in delivering a stable and user-friendly mobile solution for your specific needs. I encourage you to reach out to discuss how we can collaborate on crafting a top-notch app that meets and exceeds your expectations. Let's connect to dive further into the roadmap for your Service Request Management App.
$600 USD in 20 days
9.1
9.1

Hi there, We understand you're looking to develop a cross-platform mobile app for iOS and Android to manage service requests, enabling your field employees to handle jobs efficiently from their phones. With our experience in building similar mobile apps, such as a music voting app using React Native and a furniture store mobile shopping app using Flutter, we're confident in our ability to deliver a stable and user-friendly solution. Our team has also worked on various projects involving push notifications, task workflows, and field-service operations, including a learning platform website and an e-commerce site for a Scandinavian fashion brand. What kind of security measures are you envisioning for the API integration to ensure the endpoints are wired up securely? Feel free to message us to discuss the details! — Webbook Studio
$390 USD in 10 days
9.2
9.2

With a solid background in developing cross-platform mobile apps for field service operations, I can deliver a solution tailored to your needs. I have successfully integrated real-time push notifications, task management features, and API connectivity in past projects. By focusing on clean UI, top performance, and reliable notifications, I will ensure a seamless user experience across iOS and Android platforms. My expertise in designing user-friendly interfaces and optimizing app performance will guarantee a smooth user journey. Through collaboration, we will customize the app to align with your specific requirements and integrate your existing API securely. Regular updates, thorough testing, and user feedback will be prioritized to exceed your expectations. I look forward to discussing your project in detail and forming a long-term partnership to enhance your field service operations through a reliable and user-centric mobile app.
$675 USD in 5 days
8.8
8.8

Hi, I'm Elias from Miami. Creating a service request management app involves more than just gathering requests; it’s about ensuring timely responses and maintaining service quality. The need for live service-request calls highlights the importance of real-time data handling and user responsiveness, which are crucial for user satisfaction. What usually matters most here is ensuring that your app can scale seamlessly as demand grows, particularly when integrating multiple service providers. A common issue in systems like this is managing the flow of requests while ensuring data consistency. The architecture should facilitate quick updates and robust notifications without compromising performance. I’d approach your project by building a solid backend to handle API integrations efficiently, paired with a React Native or Flutter frontend for a smooth user experience. I’ve developed similar systems for service management applications, focusing on scalability and maintainability. To make sure we're solving the right problem, I have a few questions: Q1: What specific user roles will interact with the app, and what permissions do they need? Q2: Are there existing systems that this app needs to integrate with? Q3: What edge cases do you envision, especially in high-demand situations? I can help validate the technical approach and identify any hidden risks. Looking forward to hearing from you.
$600 USD in 5 days
8.6
8.6

Hi there, I see you need a comprehensive solution for managing service requests through a cross-platform mobile app. I propose building your app using Flutter, which offers a seamless experience across both iOS and Android. We'll integrate the app with a robust backend, possibly leveraging PHP for the server side, to handle real-time data synchronization from your call center. This ensures that your field employees receive up-to-date service requests directly on their phones. To manage data effectively, I'll design and implement a database that captures all relevant information, optimizing it for fast access and easy management. Ensuring API integration will facilitate smooth communication between your call center and the mobile app, making sure all service requests and updates are linked accurately and efficiently. This solution will equip your team with the tools they need to handle jobs more effectively and improve overall operational efficiency. Best Regards, Khorshed Alam, RS Software
$600 USD in 12 days
9.5
9.5

Hello, I will deliver your service request management app in Flutter, wired to your existing API: push notifications on new calls, the full accept/start/pause/complete task workflow with photo and note attachments, and a searchable service history log. On a similar field operations build, syncing push notifications reliably across iOS and Android required careful token handling. I will set up a staging environment first so your live call center data is never at risk during development. Questions: 1) Does your API already support WebSockets or SSE for real time updates, or will polling be needed? 2) Do technicians need offline support for areas with poor connectivity? Share your API docs and I will map every endpoint to the app screens within 48 hours. Looking forward to your response. Best regards, Kamran
$284 USD in 10 days
8.6
8.6

Hello, {{{ I HAVE CREATED SIMILAR Service Request Management App BEFORE AND I CAN SHOW YOU }}}} >>>> Multi languages (English and Arabic)Left-To-Right (LTR) and Right-To-Left (RTL) <<<< I have carefully reviewed your requirements and fully understand the workflow for your Service Request Management App. I have 10+ years of experience in cross-platform mobile app development, REST API integration, real-time push notifications, and field service management solutions, I can build a reliable, scalable application for both Android and iOS. We have developed similar applications involving job assignments, technician workflows, live notifications, task tracking, photo uploads, service history, and backend API integrations, and I can share relevant examples during our discussion. Our development approach will be: Requirement Analysis → UI/UX Design → Secure API Integration → Real-Time Push Notifications → Technician Task Workflow → Service History & Search → Testing & QA → Store Deployment → Documentation & Handover. I WILL PROVIDE 2 YEARS OF FREE ONGOING SUPPORT AND COMPLETE SOURCE CODE. WE WILL WORK WITH AGILE METHODOLOGY AND PROVIDE ASSISTANCE FROM INITIAL PLANNING TO SUCCESSFUL PUBLISHING ON THE APP STORES. The final solution will be clean, responsive, secure, and easy to maintain, with well-documented code and a smooth handover for your team. I eagerly await your positive response. Thanks. Christina
$300 USD in 16 days
8.4
8.4

Hello, Greetings Hope you are doing well. I am a Mobile Application developer with over 5 years of experience. I am confident in my ability and skills to develop high-quality Mobile apps and would like to work on your service request management app project. I will complete the work as per your requirements. I want to discuss more this project to prepare the final concept. So let’s discuss this in detail over chat then will make plans to start work on it. Waiting for your earliest reply. Thanks. Shubham
$250 USD in 14 days
8.0
8.0

Hi, I can help with your "Service Request Management App" project. I build clean, maintainable PHP backends — core PHP and Laravel/Symfony, MySQL schema design, and well-structured REST APIs. For work involving php, mobile app development, iphone, android, ios development, backend development, react native, flutter, database management, api integration, I pay close attention to validation, security, and readable code, delivering in small, testable milestones. I provide clean commits and clear documentation. Can we discuss the specifics before I firm up the timeline? ⭐ 5.0/5 from a recent client: "Project was delivered before Time with Best professional Knowledge One could ever held. Thanks for the support" Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
$600 USD in 12 days
8.0
8.0

A cross-platform app that turns incoming service calls into live jobs for your field techs is exactly the kind of build I focus on. The flow you described maps directly to work I've shipped: a call gets logged, the assigned technician gets an instant push, they accept, start, pause, add notes and photos, then mark complete with everything saved to a searchable history. I'd build it in React Native so iOS and Android share one clean codebase, backed by native push via FCM and APNs plus a socket layer so alerts fire the moment a new request is registered from your call center. Your existing API endpoints get wired over token-based auth, and I keep task state in a local store so a status change or photo upload survives a dropped signal and syncs once the tech is back online. The history log becomes an indexed timeline filterable by date, action taken, and technician. I recently delivered a React Native app doing real-time notifications and status-driven task workflows across both stores, so the notification reliability and offline handling you're worried about are already solved patterns for me. One thing that shapes the build: when a request comes in, should only the single assigned technician be notified, or should it broadcast to a team so the first available tech can claim it? That decides how I handle notification routing and job locking. Muhammad Saad
$490 USD in 21 days
8.1
8.1

Hello, Your workflow is clear: every service request must reach the right technician fast, stay visible, and close with a reliable history. I’ve built web and mobile solutions around APIs, notifications, task tracking, and admin-driven workflows, so I can wire your call-center feed into a clean iOS/Android app with secure endpoint handling, push alerts, status updates, notes/photos, and a searchable service log. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. I can also map the request lifecycle so dispatch, technician assignment, and completion records stay consistent across devices. If you already have auth rules, offline needs, or photo upload limits, I’ll shape the app around those from day one. What are the exact request statuses, notification triggers, and technician assignment rules the app must enforce? Looking forward to your reply so we can finalize the exact plan. Best regards, Asad
$250 USD in 10 days
8.2
8.2

Hi, I'm a senior developer with 20+ years of experience building cross-platform mobile apps and backend integrations, including field-service solutions with real-time notifications and task workflows. I'll build a React Native app for iOS and Android that connects to your existing API, implementing push notifications for new requests, a task dashboard for technicians, and a searchable service history with photos and notes. I'll ensure notifications are reliable, status updates are synchronized in real time, and the app performs smoothly on both platforms with clean, intuitive screens. I've delivered similar systems in the past, including mobile apps for dispatch teams and service technicians with offline-capable workflows. I can start immediately and will need access to your API documentation and any existing mobile code to begin.
$400 USD in 6 days
7.8
7.8

Hey, i will build a clean and professional multi page Flutter application for your field service management system that is focused on improving their online presence, building trust, and helping them get more clients and bookings I will work directly on the required Flutter platform to develop a cross-platform employee app with real-time service notifications, task management workflows, API integration, photo and notes updates, and searchable service history. I will ensure secure communication, smooth performance, and reliable push notifications across iOS and Android devices. i am interested to doing this work and i am agree with your budget Do you already have a preferred design style or any reference websites you want me to follow for your project? portfolio: https://www.freelancer.com/u/Hammadhassan21 Best Regards: Hammad Hassan
$300 USD in 10 days
7.9
7.9

Hello Greetings, After reviewing your project description, I feel confident and excited to work on this project for you. But I have some crucial things and queries to clear up. Please leave a message on chat so we can discuss this, and I can share my recent work similar to your requirements. Thanks for your time! I look forward to hearing from you soon. Best Regards.
$500 USD in 7 days
8.0
8.0

Hello, Hope you are doing well. Reading your requirement to build a cross-platform mobile app for iOS and Android that pulls live service-request calls and gives field employees everything they need on-the-go. We'll build the app in React Native (single codebase for iOS + Android), connecting to your existing service-request API or building a Node.js/Laravel backend if needed. The app will show live request queue, job assignment, status updates (accepted/in-progress/completed), push notifications for new assignments, and GPS-based routing to job sites. Field staff will have a simple, tap-friendly UI optimised for outdoor use. We have more than 15 years of experience in mobile app development, React Native, API integration, and field service management applications. We are confident that we would be a perfect fit for this project as our experience and abilities precisely match your requirements. A few quick questions: - Do you have an existing backend/API to connect to, or do we build the full stack? - What status workflow do jobs follow (assigned → in-progress → completed → signed off)? - Do you need offline mode for areas with poor connectivity? We can get you the exact work done as you required and can start the project immediately after you assign it to us. Looking forward to hearing back from you!! Thanks.
$480 USD in 7 days
8.4
8.4

Hello, I have thoroughly reviewed your project description and am confident in my ability to assist you in completing it successfully. I believe delving deeper into the job specifics would be highly beneficial to determine the most effective way forward. I am open to scheduling an interview at your convenience, and I genuinely appreciate the chance to collaborate with you on this project. I eagerly anticipate your response and am excited about the prospect of working together. Thank you for considering my proposal. Looking forward to your prompt reply! Best regards Rekha!!!
$750 USD in 7 days
7.8
7.8

Hello, I am interested in developing the cross-platform mobile app for Service Request Management as described. I have extensive experience in Flutter, iOS Development, Android, React Native, and API Integration which aligns well with the project requirements. I will ensure seamless integration of real-time service request notifications, efficient employee task management features, and a comprehensive service history log. My expertise in backend development and mobile app development will guarantee a user-friendly and high-performance application. - MY WORK STATS: ✨ https://www.freelancer.com/u/XanvraTECH I look forward to discussing this project further and showcasing how my skills can contribute to its success. Best regards, Warda Haider
$250 USD in 4 days
7.0
7.0

Respectfully I understand you need a cross-platform mobile application for iOS and Android that connects with your existing API to manage live service requests, notify assigned technicians, track job progress, and maintain a complete service history. The focus is on a reliable field-service workflow with real-time notifications and a smooth user experience. I have experience with Flutter, React Native, API integration, push notifications, mobile UI development, responsive design, and cross-platform compatibility. I write clean, well-structured, well-commented code and focus on performance, security, and intuitive interfaces. I will communicate clearly throughout the project, provide regular progress updates, thoroughly test all workflows, and deliver a stable application within the agreed timeline. I would like to discuss your API structure and project requirements to create the right solution. Looking forward to discussing the details. Best regards, Zain Ali
$500 USD in 7 days
6.8
6.8

Hello It sounds like you need a seamless mobile experience that functions perfectly on both iOS and Android without managing two separate codebases. I specialize in Flutter development, which allows me to build high-performance, cross-platform apps that feel native on both systems. I have delivered three similar apps this year that hit your exact requirements for cross-platform efficiency. Are you available for a quick chat to discuss your specific feature requirements and timeline? Giáp Văn Hưng
$750 USD in 7 days
6.9
6.9

Kuwait City, Kuwait
Member since Jul 18, 2026
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