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We are looking for an experienced freelancer to integrate multiple social media and messaging platforms into a centralized communication system using Respond.io. The goal is to streamline customer interactions by connecting all channels into one unified inbox for efficient management and automation. Platforms to Integrate: Facebook (Messenger) WhatsApp (WhatsApp Business API preferred) Instagram (DM integration) TikTok (if supported via API or workaround) Carousell (chat/message integration if feasible) and all social medial platfrom Scope of Work: Set up and configure [login to view URL] account Connect all listed platforms into [login to view URL] Ensure proper API integration and webhook setup Configure automation workflows (auto-replies, tagging, routing, etc.) Test all channels for message syncing and reliability Provide documentation and basic training on system usage Requirements: Proven experience with [login to view URL] or similar platforms Strong knowledge of API integrations (Facebook Graph API, WhatsApp Business API, etc.) Experience integrating multiple social media messaging systems Familiarity with chatbot automation and workflow design Ability to troubleshoot and ensure stable connections Preferred Qualifications: Experience with CRM or omnichannel communication tools Prior work integrating marketplace platforms like Carousell Understanding of customer support workflows Deliverables: Fully integrated and functional [login to view URL] dashboard All channels tested and operational Automation workflows implemented Documentation + walkthrough session Project Type: One-time project (with potential for ongoing support) Budget: Please submit your quote Timeline: 1 weeks (depending on complexity) How to Apply: Please include: Relevant experience and past projects Platforms you have integrated before Estimated timeline and cost Any suggestions or improvements for this setup
Project ID: 40482248
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108 freelancers are bidding on average $147 SGD for this job

YES==>>>>I have experience integrating omnichannel communication platforms, including WhatsApp Business API, Facebook Messenger, Instagram DMs, and custom API/webhook-based messaging systems. Before providing an accurate timeline and quote, could you confirm whether your WhatsApp Business API is already approved and whether the Carousell account has API access or will require a custom integration approach?
$301 SGD in 4 days
8.2
8.2

Hi there, Yes, I understand your requirements completely. As a full-stack expert specializing in omnichannel software architectures and API provisioning, my approach prioritizes building native Graph API webhooks and robust automation pipelines rather than relying on fragile third-party extensions. I will securely provision your Meta, Instagram, and WhatsApp Cloud APIs inside Respond.io. For restricted platforms like Carousell, I will deploy a custom server-side webhook script to safely parse incoming message payload alerts. I will construct your automated business-hour routing matrices, conditional tag rules, and load-balanced agent assignments to eliminate dropped customer tickets. My relevant skillset includes extensive social media API integration, webhooks development, and workflow optimization. Let’s connect in chat to link your channels within 1 week for $500 to 700 SGD! Thanks
$140 SGD in 7 days
6.9
6.9

Hi , I have carefully reviewed your project requirements and am confident I can deliver a high-quality, scalable, and performance-driven solution that aligns perfectly with your goals. With over 7 years of experience in full-stack web development, I specialize in building robust, secure, and conversion-focused digital ecosystems rather than just standalone websites. Core Expertise & Technical Skills ✔ Custom Web Development: PHP, CodeIgniter, Python, MySQL ✔ Advanced WordPress: Custom Themes, Plugins, WooCommerce, Elementor ✔ Frontend & Design: HTML5, CSS3, JavaScript, jQuery, Figma/PSD to Pixel-Perfect HTML ✔ Optimizations: API Integration, Speed/Performance Enhancement, and Mobile-First Responsive Design ✔ Maintenance: Advanced Bug Fixing, Debugging, and Security Audits What I Bring to Your Project ✔ Clean, Scalable Architecture: Well-structured code built for long-term growth and SEO optimization. ✔ Performance-Driven Focus: Fast-loading, secure, and fully responsive across all devices. ✔ Business-Centric Approach: Designed to enhance user experience and deliver measurable business value. ✔ Seamless Collaboration: Clear communication, regular progress updates, and reliable post-launch support. Let’s connect and discuss how we can turn your idea into a powerful digital product that supports your business growth. I would be happy to get started immediately. Thank you.
$200 SGD in 7 days
5.9
5.9

Hello Dear! Good Day! Hope you are doing fine. This is Ruhul Ajom Sagor. I am an expert "Web Developer" with 10+ years of working experience in PHP, HTML5, CSS3, JavaScript, jQuery, Bootstrap, MySql and different Frameworks. I have completed my B.S.C Engineering in Computer Science and Engineering (CSE) from BUET. Hire me and you don't have to worry about your website problems again! I'll add value to your projects by creating astonishing designs and code with high impact and optimized user interaction that leads to bigger conversions. WHAT PROBLEMS CAN I HELP YOU SOLVE? • Custom Websites Using PHP and Frameworks • e-Commerce Websites (Woo-Commerce and Shopify) • Custom WordPress themes • On-Page and Off-Page SEO • WordPress themes Customization • Database Modeling/Development • WordPress migrations and upgrades • Responsive Coding (Make your website compatible with: smartphones, tablets, desktops) • Websites speed and loading time improvements • Cross-browser compatibility • PSD to HTML to WordPress conversion • HTML5/CSS3/jQuery websites based on Bootstrap I love challenges, talking to my clients, and meeting others’ standards as well as expectations. I will be discussing everything in detail, giving my full advice and delivering through best of my skills. You are cordially welcome to discuss your project. Thank You! Best Regards, Ruhul Ajom
$50 SGD in 2 days
5.5
5.5

Hello Mate!Greetings , Good morning! I’ve carefully checked your requirements and really interested in this job. I’m full stack node.js developer working at large-scale apps as a lead developer with U.S. and European teams. I’m offering best quality and highest performance at lowest price. I can complete your project on time and your will experience great satisfaction with me. I’m well versed in React/Redux, Angular JS, Node JS, Ruby on Rails, html/css as well as javascript and jquery. I have rich experienced in Facebook API, Software Architecture, Chatbot, JavaScript, Social Media Management, Social Media Marketing, Instagram API, API Integration, PHP and MySQL. For more information about me, please refer to my portfolios. I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. Talk to you soon
$155 SGD in 6 days
4.6
4.6

Hello, I am available now. I have read your project description carefully and I understand what you want. 300% Confidence!!! I have 7+ years of experience in JavaScript, PHP. I have completed similar projects. Please contact me. Best regards, Steven
$140 SGD in 7 days
4.5
4.5

Hey Dear , I just read all your job description A to Z and noticed you need someone skilled in Facebook API, API Integration, PHP, Chatbot, Social Media Management, Instagram API, Software Architecture, MySQL, JavaScript and Social Media Marketing. That’s right up my alley. You can check my profile —I’m Software engineer working at large-scale apps as a lead developer with U.S. and European teams. I’ve handled several projects using these exact tools and technologies. Before we proceed, I’d like to clarify a few things: Are these all the project requirements or is there more to it? Do you already have any work done, or will this start from scratch? What’s your preferred deadline for completion? Why Work With Me? 1) Over 150 successful projects completed. 2) I have not received a single bad feedback since the last 3-4 years. 3) You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. 4) Long-term track record of happy clients and repeat work. I prioritize quality, deadlines, and clear communication. Availability: 9am – 9pm Eastern Time (Full-time freelancer) I can share recent examples of similar projects in chat. Let’s connect and discuss your vision in detail. Kind Regards, Imran Haider
$30 SGD in 5 days
3.3
3.3

Hi, I’ve built and managed integrations for multiple social media platforms including Facebook Messenger, WhatsApp, Instagram DMs, and more, using tools similar to Respond.io. I can set up your centralized communication system and ensure all platforms are seamlessly connected, with a focus on automating responses and streamlining interactions. Let’s start with a small test task to align before the full project. Best Regards, Rosmar
$140 SGD in 7 days
1.8
1.8

Hi , You need an expert in PHP, Facebook API, Software Architecture, Social Media Marketing, Chatbot, Instagram API, MySQL, API Integration, Social Media Management and JavaScript, and I have a tailor-made solution ready for you. Your project brief instantly reminded me of a recent client who faced similar challenges, and I know exactly how to execute this flawlessly for your specific needs. To ensure we hit the ground running, I have three quick questions: Are there any additional technical details or constraints not mentioned in the brief? What is the primary hurdle currently blocking your progress on this? What is your strict timeline for completion? Why trust me with your project? The Record: 250+ Projects. 6+ Years. 100+ consecutive 5-star reviews. The Standard: Zero misses. I don’t just finish the job; I guarantee flawless execution. The Availability: Full-time freelancer, online 9 AM - 9 PM EST. My biggest "heavy-hitter" projects are kept off my public portfolio to protect client confidentiality. Click 'CHAT', and I’ll immediately send over relevant, private samples so you can see the standard of my work firsthand. Best regards, Salikeen Studio
$30 SGD in 3 days
0.0
0.0

With nearly 20 years in the technology industry, my experience spans across critical areas like artificial intelligence, web and mobile application development, and API integrations – all just right for what you need. I have developed AI-powered voice and chat agents for tasks such as customer service and appointment booking, skill sets that will come to bear in the streamlining of your customer interactions through centralized communication. Similarly, I have utilized my skills in machine learning and data science to build analytics platforms for automation purposes that might be useful in your project. Over the years, I have worked on a wide range of APIs including Facebook Graph API and WhatsApp Business API similar to the ones we would be working with in this project. My experience integrating multiple social media messaging systems will also ensure an efficient set-up of your desired unified inbox. Additionally, as a former CTO of an AI startup, I am well versed with both the technical depth and business implications of projects like these. With proven ability to build scalable applications and integrate them into CRMs and marketplace platforms like Carousell – tasks that are also part of this project – I believe I offer a unique perspective with an eye on the larger picture. So hire me, evaluate my work within this projectl I guarantee you won't need to look elsewhere.
$30 SGD in 7 days
0.0
0.0

Hello, I am interested in helping you with your omnichannel communication integration project. I have a Bachelor's degree in Business Administration and experience in business operations, customer service, process improvement, and automation. My goal is to help businesses centralize customer communications and improve response times through efficient workflows and automation. I can assist with: • Connecting communication channels into a centralized system • Configuring integrations, webhooks, and automation workflows • Setting up message routing, tagging, and auto-replies • Testing all channels to ensure reliability and synchronization • Providing documentation and basic user training I am familiar with WhatsApp Business solutions, Facebook Messenger, Instagram messaging, CRM workflows, and automation platforms. I have strong problem-solving skills and a business-focused approach to creating practical and scalable solutions. Before starting, I would like to understand: • Which platform will be used as the central inbox • Whether the WhatsApp Business API is already active • Which integrations are already configured • The level of automation required I am available to start immediately and would be happy to discuss your requirements in more detail. Best regards, Vicent Business Automation & Customer Communication Solutions
$140 SGD in 7 days
0.0
0.0

Singapore, Singapore
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Member since Oct 6, 2025
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