Troubleshoot E-mail Has Stopped on Galaxy S5 Phone


I have a customer that is using a new Galaxy S5 mobile phone installed with Lollipop.

He has configured an Email account to connect to his corporate Exchange server using ActiveSync using the native email client.

The native email client is crushing several times a day with the error message "E-mail Has Stopped".

The customer tried clearing the application cache, removing and re-adding the corporate email account, but nothing helped.

The customer says, that his old mobile phone was not crashing at all.

I have added an email account d at d dot d and checked all debug checkboxes.

I looked at the [url removed, login to view] file to see what could cause this crash, but couldn't find any helpful information (maybe I do not know what to read in the file).

I need someone that can read the log file, and understand what is causing the problem, or send me other guidance as how to get more logs that will let us know what is causing these crashes. In the end, the freelancer will also provide a fix or a workaround how to use the default email client of Galaxy S5 native Lolipop email client with the same corporate email account without causing crashes.

Budget for this project is limited.

Payment will be released only after 1 week without any crash on the mobile device.

Attached is the [url removed, login to view] file from the problematic device.


Compétences : Android

en voir plus : what is cache on android, what is an android device, mail server freelancer, lollipop android, lolipop freelancer, log on to freelancer, log on freelancer, how to get a project in freelancer as a new, how to find project on freelancer, how to end a project on freelancer, how to email on freelancer, how do i phone freelancer, how do i get freelancer android project, how a do a new account in freelancer, has attached, galaxy freelancer, galaxy android, freelancer mail, freelancer log on, freelancer limited d, freelancer limited account, freelancer crashing, freelancer crash, freelancer c# debug, freelancer adding someone

Concernant l'employeur :
( 26 commentaires ) Rehovot, Israel

Nº du projet : #8501259

3 freelance font une offre moyenne de $2263 pour ce travail


Hello Greetings! I hope you are doing great. Introduction: I would like to introduce Ourselves as leading IT company providing best solutions to our offshore clients from more than 10 years at much affordaable prr Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(8 Commentaires)

Hello how are you :)? I'm ready to begin the project. Write to me in chat and we will discuss with you the project. If there is a technical specification that send it to me. I will be happy to work with you :).

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(15 Commentaires)

A proposal has not yet been provided

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 2 jours
(0 Commentaires)

Hello I've just read the your posting and very interested on your post project. I'm an android IOS Developer with 4+ years experience I can deliver your app with in 2-3 days I can start your project immediately y Plus

%bids___i_sum_sub_32% %project_currencyDetails_sign_sub_33% USD en 1 jour
(0 Commentaires)