Maintenance follow - up system

Maintenance follow - up system

Simplified explanation of the system

We provide maintenance services for networks and equipment

We need a system that records the service request from the customer through the website

Send the request to the people responsible for maintenance via SMS and email

Determining the type of request is emergency, normal or periodic

The system records the time and date of the request and reference number for the order

A text message goes to the maintenance team

The program sends emails and messages every 12 hours if the system is not opened and responds to the request

After the team went to work and finished processing the problem or periodic visit

The team makes a report on the

type of problem,

the reasons,

the solution of the problem,

the time spent

the spare parts used,

and whether the problem is solved or still needs parts or software

If it is not resolved, the period of time required to resolve it must be recorded. The program sends notifications that the problem is still pending when the supposed date is reached. The notification system is not stopped until the problem is resolved and the request is closed.

See the status of each request

The stock system of the spare parts to be known what was used and the remaining parts

What are the required parts and details?

All orders are archived and can be returned upon request

All reports can be printed out

Access to all types of reports such as

Basic routine reports plus:

Monthly maintenance report, every three months, annual (customer names) and number

Report by month (what works)

Report by customer (all data)

Report by Device Type (Server or Data Base or Other)

Report the average time of completion of the work (according to the engineer) or overall

Report according to the name of the engineer or assistant

Report of spare parts used

Report on spare parts remaining

The most commonly used spare parts report

Completed Requests Report

Report of pending request

And other reports that can improve the work as recommended by you

Key users

Admin has the authority to grant privileges in using system properties to other users

Maintenance follow-up officer

Engineers (writing reports and spare parts used) only

Assistant engineer to write a (work done)

We want the price of this system independent

We want the price of adding this application to the Android app and everyone is connected to

System, Android and website

The properties of the android application are the same as the system properties, meaning that it performs the same function as the system

Alerts, reporting and the same permissions for each user

These requirements we see and we hope you advice any other proposals that improve the functioning of the system and improve the work better

We want the system after the final modification to be ready to work with its (source code) for both the system and the android application

Compétences : Android, iOS Development, Java, Laravel , Python

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Concernant l'employeur :
( 0 commentaires ) Sana'a, Yemen

Nº du projet : #15645213

38 freelance font une offre moyenne de $669 pour ce travail


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%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(64 Commentaires)

Hello, I saw your post and understood that you need "Maintenance App" and i have worked before on the similar concept and as you like i can get this job done for you. I have already worked on the maintenance services Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(119 Commentaires)

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(160 Commentaires)
%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(38 Commentaires)

We are Team of Professional & Highly Skilled Mobile App Developers . We have already Developed similar kind of app having Customer & Service Executive App with Backend Admin panel Relevant Skills and Experience Please Plus

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(127 Commentaires)

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(47 Commentaires)

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%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(60 Commentaires)

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%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(22 Commentaires)

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%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 12 jours
(32 Commentaires)

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(16 Commentaires)
%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(18 Commentaires)

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%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 15 jours
(10 Commentaires)

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(17 Commentaires)

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(7 Commentaires)

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