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I need a production-ready customer-support chatbot that can be deployed on both my website and WhatsApp. Its first job is to answer order-status questions quickly and accurately, but I want the architecture (agent + RAG pipeline) to leave room for future skills such as product information and full technical support. Here is what I expect: • Retrieval-augmented generation or a comparable knowledge-base approach so the bot always reflects real-time order data and any updated policies. • Smooth integration with the website widget you recommend and WhatsApp Business API, including webhook setup, opt-in handling, and basic analytics. • A clear pipeline for updating the underlying knowledge sources—ideally something I can refresh without touching code. • Dashboard or logs that let me review conversations, flag mis-answers, and feed corrections back into the model. • Deployment guide (Docker, serverless, or your proposed stack) so I can reproduce the setup on staging and production. Acceptance criteria 1. A live demo on both channels that returns correct order-status details for test accounts. 2. Source code and infrastructure scripts stored in my private repository. 3. Short video or written walkthrough covering installation, configuration, and knowledge-base refresh. If you have previous work with WhatsApp Business, LangChain, or similar frameworks, mention it when you respond so we can hit the ground running.
Project ID: 40542314
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Active 9 hours ago
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66 freelancers are bidding on average ₹21,604 INR for this job

Hi I'm , your all-in-one solution for creating a customer-support chatbot for both your website and WhatsApp. With my expertise in PHP and Python, I'll make sure to provide you with a smooth integration process with whatever widget you prefer on your website and the WhatsApp Business API. But what sets me apart from others is my deep understanding of not just development, but also marketing strategies like SEO and social media marketing to enhance visibility and maximize reach. I emphasize on crafting custom digital platforms that not only align with your business goals, but also drives measurable success. In the context of our project, this means not only will I create an intuitive chatbot with retrieval-augmented generation using real-time order data, but also provide aclear pipeline for easy update of data without disturbing the code. Additionally, I've had experience using MySQL which can come in handy when it comes to generating logs for reviews, flagging errors, and providing feedback for model corrections. My comprehensive approach is perfectly aligned with your project's needs - a blend of tech skills, architectural knowledge, and value-added services. Reply in few minutes
₹25,000 INR in 10 days
6.2
6.2

Hi, I’m Armin Nikdel. I can build this as a focused production-ready MVP for INR 23000, delivered in around 12 days: Python/FastAPI for the chatbot backend and webhooks, WhatsApp Business API for WhatsApp, a lightweight website widget, and PostgreSQL/pgvector for the RAG knowledge base so order data and policy updates can be refreshed cleanly. I’ll wire the order-status lookup to your real order source, add webhook handling, opt-in-safe WhatsApp flows, basic analytics, conversation logs, and a review path for flagged wrong answers. I’ll also include server-side validation, rate limiting, least-data logging, backups for config/knowledge data, and a Docker-based deployment guide with staging and production steps. For acceptance, I’ll prepare a live demo on website + WhatsApp using test accounts, keep code and infrastructure scripts in your private repository, and provide a short setup/refresh walkthrough. Which order system or API should the bot query for real-time order status?
₹23,000 INR in 12 days
6.0
6.0

The website widget and WhatsApp part is only half the job here, the bigger risk is keeping order data and knowledge-base answers in sync without support staff needing a developer every time something changes. I'd build this around a LangChain RAG pipeline with separate paths for static knowledge, order-status lookups, and human corrections from the dashboard. WhatsApp would run through the Business API webhook flow, and the website widget would use the same backend so both channels behave consistently. For order status, I'd expose it as a controlled lookup tool rather than letting the bot guess from indexed text. I can deliver the chatbot backend, website widget integration, WhatsApp webhook handling, no-code knowledge refresh flow, conversation dashboard with correction feedback, Docker setup, and deployment docs. Bid is 37,500 INR for one complete deliverable over 10 days. This is an indicative estimate from the brief, I'll give you a firm quote once the scope is locked. Quick check before I start: do you already have an order API available, or should I include a small mock order service for the first working demo?
₹37,500 INR in 10 days
5.6
5.6

Hello, I reviewed your Website & WhatsApp Support Chatbot project and it immediately stood out because modern businesses need intelligent support systems that provide instant responses while creating a seamless customer experience across both website and WhatsApp. Problem: Many businesses struggle with delayed customer responses, repetitive support queries, disconnected communication channels, and inefficient lead handling, resulting in lost opportunities and reduced customer satisfaction. Solution: I can develop an AI-powered chatbot for your website and WhatsApp with automated responses, lead capture, FAQ handling, live chat handoff, CRM integration, conversation history, and secure API connectivity. My experience includes AI chatbots, WhatsApp Business API, Node.js, REST APIs, automation, and web application development. Result: You will receive a reliable support solution that improves response times, enhances customer engagement, automates repetitive inquiries, and helps convert more visitors into qualified leads. A few questions: • Should the chatbot use predefined workflows, AI-powered conversations, or a combination of both? • Do you already have access to the WhatsApp Business API, or should the complete setup be included? • Which systems should the chatbot integrate with, such as CRM, email, ticketing, or payment platforms? • Would you like support agents to take over conversations whenever the chatbot cannot resolve a customer's request? Thanks
₹20,000 INR in 7 days
5.7
5.7

A support bot like this lives or dies on one thing: whether it gives the same order answer your backend would give, without turning into a black box. The main job here is not just “add AI.” It is building a support layer where order status comes from live systems, policies come from a refreshable knowledge base, and every answer can be reviewed, corrected, and improved without redeploying code. I can build this as an agent backed by a RAG pipeline, with order status handled through API calls rather than guessed from documents. For WhatsApp, I can set up the Business API webhook flow, message handling, opt in logic, templates where needed, and basic analytics/logging. For the website, I would recommend a widget that fits your stack and can share the same backend as WhatsApp, so both channels behave consistently. A clean version of this would include Dockerized services, environment based staging/production configs, private repo setup, conversation logs, admin review tools, and a simple knowledge refresh process for policies/product docs. LangChain or a lighter custom orchestration layer can work here depending on how much control you want over retrieval and tool calls. One question before I map the build: where does your order data currently live: Shopify, WooCommerce, custom database, ERP, or another system?
₹25,000 INR in 7 days
5.0
5.0

I can build a production-ready AI customer support chatbot for both your website and WhatsApp using a scalable RAG architecture with LangChain/LangGraph, OpenAI or Gemini, and the WhatsApp Business API. The solution will provide accurate order-status responses, integrate with your existing systems for real-time data retrieval, and include a dashboard for conversation monitoring, feedback, and knowledge base management. I will deliver complete source code, Docker deployment, webhook integration, analytics, and documentation, ensuring the platform is easy to maintain while remaining ready for future capabilities like product assistance and technical support.
₹25,000 INR in 15 days
4.5
4.5

I have built high-performance AI agents using LangChain and LangGraph for production environments, specifically integrating them with the WhatsApp Business API via Twilio. For your project, I will architect a RAG pipeline that separates dynamic data (live order status via function calling/APIs) from static knowledge (policies/FAQs via vector search). This ensures the bot provides accurate, real-time responses while maintaining the flexibility to add future skills like product recommendations without refactoring the core logic. I will deliver a containerized solution using Docker, giving you a clean, reproducible setup for both staging and production. You’ll have a dedicated admin interface to review conversation logs, flag incorrect responses, and trigger knowledge base refreshes—all without touching the underlying source code. I am ready to implement this, so please let me know if you already have your Twilio account provisioned or if you need me to handle the WhatsApp Business API setup alongside the technical architecture.
₹25,000 INR in 7 days
4.5
4.5

Hello! I'd love to build your website and WhatsApp AI support chatbot. Experienced in AI agents, RAG pipelines, LangChain, chatbot integrations, APIs, and production deployments. I can create a scalable solution with real-time order retrieval, knowledge-base updates, analytics, conversation logs, and clean Docker-based setup for future AI capabilities. Looking forward to working with you. Thank you, Jaroslav Caprata.
₹15,000 INR in 5 days
3.9
3.9

With an extensive team of experienced developers, our company can offer you precisely what you need for your website and WhatsApp chatbot project. We have implemented numerous successful chatbots for various clients, leveraging technologies like MySQL and PHP, delivering highly responsive interfaces with real-time data. We fully grasp the significance of accuracy and stability when integrating systems and understand the importance of managing orders effectively. This realization has allowed us to optimize our chatbot services to ensure that they remain reliable and reflect up-to-date data efficiently. Our experience with similar frameworks as mentioned in your project description, such as LangChain and WhatsApp Business API enables us to avoid common pitfalls during the development phase. Beyond just creating the bot, my team believes in full accountability which aligns perfectly with your requirement for a clear pipeline and knowledge refresh process that doesn't require you to touch the code.
₹25,000 INR in 7 days
3.9
3.9

Hi, I'm very interested in building your production-ready customer support chatbot for both your website and WhatsApp. I have experience developing AI-powered chatbots using LangChain, RAG pipelines, vector databases, and LLMs, along with API integrations and scalable backend architectures. I can build a solution that provides accurate real-time order status responses while keeping the architecture flexible for future features like product recommendations and technical support. The solution will include: * RAG-based knowledge retrieval with easy-to-update data sources * Website chatbot and WhatsApp Business API integration with webhook setup * Conversation logs, analytics, and feedback loop for continuous improvement * Secure, production-ready deployment using Docker or a cloud-based architecture * Complete source code, infrastructure scripts, and deployment documentation * Live demo on both platforms along with a walkthrough for installation and knowledge base updates I write clean, maintainable code and focus on reliable, scalable solutions that are easy to manage after delivery. Estimated timeline: 10–15 days Budget: 25000 INR I'd be happy to discuss your current order management system and recommend the best architecture for long-term growth. Looking forward to working with you!
₹25,000 INR in 7 days
3.8
3.8

Being a developer with a strong background in Android and web application development, I specialize in creating software solutions that align with business objectives. Your project aligns perfectly with my core expertise. I can build an efficient, production-ready customer-support chatbot that's capable of operating on both your website and WhatsApp. Moreover, my skills in Python Automation and Scripting are well-suited for developing the retrieval-augmented generation you desire to ensure delivery of real-time order data. I also have experience with API Integration which will prove valuable during the seamless integration process with your website widget and the WhatsApp Business API. Additionally, I can set up the necessary webhook procedures, handle opt-ins effectively, provide basic analytics feature, and create a clear pipeline for efficient updates to knowledge bases without requiring manual code alterations. One of my strengths is maintaining a clean and robust code base which makes future updates and modifications easier to implement. This skill will be extremely useful when creating the system that allows you to refresh the underlying knowledge sources effortlessly without any code changes. Hence, with my proven track record in delivering high-quality projects on-time and focusing on long-term reliability,
₹12,500 INR in 1 day
3.0
3.0

The integration of a WhatsApp support chatbot with a website requires a robust software architecture, and I'm concerned about how the AI model integration will be handled, specifically whether a pre-existing model will be used or a custom one developed. Given the PHP and Python requirements, I would focus on designing a modular backend to facilitate seamless chatbot integration, likely using a framework such as Laravel or Django. To move forward, I'd like to know more about the planned AI chatbot development approach, and I propose starting with a discussion on the system's overall architecture to ensure a solid foundation for the project.
₹25,000 INR in 7 days
2.9
2.9

Hi, I reviewed your project for a production-ready chatbot. A modular architecture using an isolated RAG pipeline and an Orchestration Agent is the perfect approach. It ensures today’s order-tracking bot seamlessly scales into tomorrow's product and technical support agent. I specialize in LangChain, RAG orchestration, and WhatsApp Business API integrations. ?️ Tech Stack & Architecture Backend: Python (FastAPI) for robust async webhooks. (Easily communicates with your PHP backend). AI & RAG: LangChain + Vector DB (ChromaDB) + OpenAI/Gemini API. Database: MySQL for session state management & logs. Deployment: Docker containerization. ? Execution & Deliverables Channel Integration: Setup webhooks for a lightweight Web Widget & WhatsApp API, handling opt-ins securely. Real-Time Orders & RAG: Implement AI function-calling to fetch live order status. Build a no-code knowledge base refresh pipeline (e.g., via Google Sheets) to update bot policies instantly. Dashboard: Deploy a log viewer to review transcripts, flag mis-answers, and loop corrections back into the model. Handover: Full source code in your repo, live test demos, and a video walkthrough covering installation and KB updates. ? Commercials Fixed Cost: ₹31,000 INR Timeline: 2–3 Weeks I have extensive experience navigating WhatsApp API templates and building modular AI architectures. Let's connect!
₹31,000 INR in 8 days
3.1
3.1

With 13+ years of experience in AI systems, backend development, and API integrations, I can build a production-ready customer-support chatbot for both web and WhatsApp. I’ve worked on similar RAG-based systems using knowledge bases, webhook integrations, and real-time data sources. I can implement a scalable architecture with retrieval-augmented generation for accurate order tracking, WhatsApp Business API integration, and a web chat widget. The solution will include a maintainable knowledge pipeline, conversation logging, and a dashboard for monitoring and feedback. I’ll also provide full deployment scripts (Docker or serverless) and documentation for easy staging and production setup.
₹25,000 INR in 7 days
2.3
2.3

✅✅✅✅Hi there!✅✅✅✅ I have experience in developing production-ready chatbots and integrating them seamlessly across websites and WhatsApp platforms. Your requirement for a chatbot that can handle order-status inquiries and expand to encompass additional functionalities aligns perfectly with my expertise. I can ensure timely delivery with 100% accuracy. I'd love to discuss this project further and invite you to review my profile. Your project entails developing a customer-support chatbot with real-time order data integration, smooth website and WhatsApp deployment, and a user-friendly knowledge-base update pipeline. Let's create a robust solution that not only meets but exceeds your expectations. I can also provide comprehensive testing to ensure the chatbot's accuracy, along with detailed documentation for easy maintenance and future scalability. Best Regards, Oleksandr
₹25,000 INR in 7 days
1.7
1.7

Hey! I understand your vision for a conversational bot that does more than just answer basic queries. My expertise does not end just at creation; it extends into knowing how to train businesses on extracting maximum value from such creations. Choosing me for this task means opting for cutting-edge solutions, efficient deployments and ultimately partnering with an sychronised thinking company than simply executing orders. As an experienced full-stack developer with a solid background in AI and chatbot development, I believe I am the perfect fit for your Website & WhatsApp Support Chatbot project. Over the past 6+ years, I have successfully built and deployed numerous AI-powered chatbots for businesses across various industries. In addition to my proficient skills in languages like PHP, Python, and JavaScript (including frameworks like React.js and Node.js), I bring extensive knowledge in utilizing RAG pipeline architecture and comparable knowledge-based approaches for real-time data reflection - a skillset that aligns perfectly with your project requirements. Moreover, my experience spans beyond just creating production-ready chatbots, it extends to setting up dashboards for improved conversation reviews, logging mis-answers and feedback integration into models. By storing all the relevant source code in your private repository, you retain full control over the system while benefiting from its advanced functionality. Let’s start transforming your support systems today!
₹18,000 INR in 15 days
1.1
1.1

Hello, I can build and deploy your production-ready customer support chatbot with both website widget and WhatsApp integration, designed with a scalable RAG architecture for future expansion. I have experience working with AI chatbots, RAG pipelines (LangChain-style setups), API integrations, and WhatsApp Business automation. What I will deliver: RAG-based chatbot (order status + expandable knowledge base) Secure real-time order lookup integration (MySQL/API) Website chatbot widget integration WhatsApp Business API integration (webhooks + opt-in flow) Admin logging system for conversation tracking + corrections Simple knowledge-base update system (no-code or low-code updates) Deployment setup (Docker or server-ready configuration) Full documentation + setup guide + demo flow Approach: Build backend AI pipeline with retrieval + order API connection Connect WhatsApp + website channels into unified bot service Implement logging + feedback loop for improvements Add admin-friendly knowledge update system Test with sample orders across both platforms Deploy with reproducible infrastructure scripts Experience: I have worked on AI chatbot systems using: RAG pipelines (LangChain-style architecture) WhatsApp Business API + webhook systems Customer support automation bots with database integration Quick question: Do you already have a WhatsApp Business API account set up, or should I handle the full onboarding and configuration? I can start immediately. Best regards, Dipak
₹12,500 INR in 3 days
1.1
1.1

Hey there, I already have a similar demo and would be happy to share it with you. I have experience building AI chatbots with RAG, LangChain, OpenAI, WhatsApp Business API, and website chatbot integrations, along with automation using n8n and custom APIs. I read through your requirements and can build a production-ready chatbot that works on both your website and WhatsApp, provides accurate order-status updates, includes an easy-to-manage knowledge base, conversation logs, and a scalable architecture for future features like product support and technical assistance. I'll provide the best solution based on your budget without compromising on quality. I'd love to discuss your project and get started. Thanks, Rohit
₹20,000 INR in 7 days
1.0
1.0

Hi, I can build a scalable AI customer support chatbot for both your website and WhatsApp with RAG-based knowledge retrieval, order status integration, conversation logging, and a clean deployment process. I focus on reliable, maintainable AI automation and will provide well-documented code along with deployment guidance. I'm ready to discuss your existing setup and get started immediately.
₹22,000 INR in 7 days
1.2
1.2

I'll focus on delivering a production-ready customer-support chatbot that integrates seamlessly with both your website and WhatsApp. Given the emphasis on Python backend, FastAPI, and clean integrations, I'll design a robust backend flow that excels under real API, deployment, and error-handling conditions. My recent work on Jarvis AI - personal automation assistant demonstrates my ability to tackle complex AI development and integration tasks. Jarvis AI successfully orchestrated 30+ automated workflows across scraping, system actions, and API-driven automation, showcasing my expertise in building scalable and maintainable AI systems. To execute this project, I'll follow a structured approach: first, we'll establish a clear scope and technical requirements. Next, I'll design and implement the backend flow using Python and FastAPI, focusing on APIs, backend structure, deployment reliability, and error handling. I'll also ensure clean integrations with your website and WhatsApp. Before starting delivery, I'd like to clarify the scope, first milestone, and the most important technical constraint.
₹21,339 INR in 7 days
1.0
1.0

Hyderabad, India
Member since Jun 13, 2026
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