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My goal is to turn our scattered product specs, policy docs, and support notes into a single, searchable “company brain” that an agent-style AI can query and then act on. Once the knowledge layer is in place, I want the same system to handle routine operational work: answering emails, taking or routing customer calls, and even placing simple orders automatically. At the knowledge level the AI must comfortably surface: • Product information • Company policies • Technical support material On the automation side it should: • Draft or send email replies that reflect current policy and stock status • Accept or transfer incoming phone calls with natural voice prompts • Generate and place straightforward orders in our back-office system I imagine a retrieval-augmented approach (vector store + LLM such as GPT-4), wrapped in an orchestration framework like LangChain or similar, with hooks into our email, telephony, and ordering APIs. You are free to propose the exact stack as long as it is well documented and cost-conscious. Deliverables 1. Ingestion pipeline that continuously indexes our documents and updates embeddings 2. Conversational interface (web or Slack) for internal testing that demonstrates accurate answers from the three knowledge areas above 3. Workflow scripts/agents that: • Reply to a sample email thread correctly • Simulate an inbound call flow with voice or text • Create a test order via API and return confirmation 4. Deployment guide and brief training session so my team can maintain and extend the system Acceptance criteria: the demo environment must answer at least 90 % of a supplied test set correctly, complete the three automation flows without human intervention, and log every action for audit purposes. Let me know your proposed architecture, timeline, and any prior work with agentic LLM systems so we can get started quickly.
Project ID: 40619443
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184 freelancers are bidding on average £452 GBP for this job

Hello!! I have similar kind of expertise and work experience for the **{{ BUILD AGENTIC COMPANY KNOWLEDGE AI }}**. I have built AI-powered knowledge systems, RAG platforms, automation workflows, LLM applications, and enterprise AI solutions before and can share relevant experience. I have 10+ years of experience in full-stack and AI development, with expertise in LLM integrations, OpenAI APIs, LangChain, vector databases, RAG architectures, AI agents, workflow automation, API integrations, and scalable cloud solutions. I can build a complete agentic company knowledge AI system that transforms your product documentation, policies, and support materials into a searchable AI knowledge base. The solution will include document ingestion, embedding pipelines, vector search, conversational AI, and intelligent workflows connected with email, telephony, and back-office systems. I can implement AI agents capable of handling customer queries, generating policy-aware email responses, managing call flows, creating automated order workflows, and maintaining detailed audit logs for every action. I have experience designing AI systems with secure architecture, accurate retrieval pipelines, and maintainable automation frameworks. I will provide complete source code, technical documentation, 2 years of FREE ongoing support after project completion, and continuous assistance for future improvements. I eagerly await your positive response. Thanks.
£450 GBP in 7 days
5.4
5.4

Hi — Elias here from Miami. I understand you're looking to consolidate your product specs, policies, and support notes into a cohesive AI-driven knowledge base. This project is essential for enhancing user experience and improving efficiency. What usually matters most here is ensuring the system is comprehensive, scalable, and maintainable. A common issue in projects like this is managing the complexity of integrating various data sources while ensuring the AI delivers accurate responses. The tricky part is designing a workflow that enables continuous learning without overwhelming users. My approach would involve structuring the system with a robust backend that prioritizes data integrity and seamless integration with existing tools. I would focus on creating a flexible architecture to accommodate future enhancements, ensuring your knowledge base remains relevant as your business evolves. I've worked on similar AI integration projects that required merging multiple data streams into a user-friendly platform, equipping me with insights to mitigate potential risks early. A few questions to better understand the scope: Q1 – What specific user roles will need access, and how will permissions be managed? Q2 – Are there existing APIs or systems we need to integrate with? Q3 – What are your expectations regarding the AI's ability to learn and adapt over time? Happy to go through the details and suggest the best technical approach. Looking forward to hearing from you.
£500 GBP in 5 days
5.0
5.0

With my extensive background in full-stack, mobile, and AI engineering, I believe I'm the perfect fit for your project. My experience revolves around turning ambitious ideas into concrete production-ready products, a skill that will prove invaluable in creating your "company brain." Having dealt with similar massive information landscapes before, I have the necessary understanding to convert our scattered product specs, policy docs, and support notes into comprehensive and easily searchable knowledge using innovative LLM techniques like GPT-4. In terms of deliverables, I guarantee a well-implemented ingestion pipeline for continuous document indexing and updates. A user-friendly conversational interface for internal testing that showcases accurate answers from product information, company policies, and technical support areas. Furthermore, workflow scripts/agents to fully simulate routine operations without human intervention while maintaining top-level performance. Finally, I'll ensure a thorough deployment guide and training session so your team can confidently sustain and enhance the system moving forward. Let's get started on transforming your scattered knowledge into coherent automatons.AI.
£500 GBP in 7 days
4.8
4.8

★•══•★ Hi client ★•══•★ I see you want to turn your scattered docs into one smart “company brain” that not only answers questions but also handles emails, calls, and orders smoothly. Sounds like a neat way to cut down on busywork and keep things running without hiccups. Here’s how I’d tackle it: first, build a pipeline that keeps your docs fresh and searchable using embeddings. Then, create a simple chat interface (web or Slack) to test the AI’s answers on products, policies, and support info. After that, set up scripts that handle emails, simulate calls with voice/text prompts, and place orders via API — all fully logged for audits. Finally, I’ll deliver clear docs and run a quick training session so your team can take over easily. You’ll get a demo hitting 90% accuracy on your test set plus smooth automation flows ready to roll. Quick question—do you have preferred telephony or email platforms already in place? Best regards, Rico
£250 GBP in 7 days
5.0
5.0

Hi, I can build an agent-style AI knowledge and automation system that transforms your internal documents into a searchable company intelligence layer and connects it with operational workflows. My proposed architecture would use a RAG pipeline with document ingestion, vector database storage, embeddings, and an LLM layer (GPT-4 or equivalent) orchestrated through LangChain/LlamaIndex. The system will continuously process product documentation, policies, and technical support materials, allowing users to retrieve accurate answers with source references. For automation, I’ll create specialized AI agents with controlled access to your business systems. These agents can handle email drafting/replies based on current policies and inventory, manage customer conversations through voice/text workflows, and create validated orders through your existing APIs. Every action will include logging and audit trails for transparency. I’ll focus on accuracy, cost efficiency, and maintainability by implementing evaluation workflows against your test dataset and refining retrieval quality until the target performance is achieved. I have experience designing AI automation systems, LLM integrations, RAG architectures, and workflow agents. I’d be happy to review your existing documents and systems to propose the best implementation roadmap and timeline.
£250 GBP in 2 days
5.1
5.1

Hi there, I understand you need a centralized AI knowledge platform that transforms your company documents into a searchable "company brain" while extending that same intelligence into agentic workflows for email, voice, and order automation. I am confident I can build an enterprise-ready RAG solution that not only retrieves accurate information but also executes real business actions through AI agents. My approach will be to build a Retrieval-Augmented Generation (RAG) pipeline using OpenAI GPT-4/Claude, LangChain or LangGraph, and a vector database such as Pinecone, Weaviate, or pgvector. I'll create an automated ingestion pipeline to continuously index your product documentation, policies, and technical support content, then integrate the system with Microsoft 365/Gmail, Twilio or ElevenLabs for AI voice interactions, and your back-office APIs for order creation. The deliverable will be a fully documented AI knowledge platform featuring automated document ingestion, semantic search, conversational AI, intelligent email handling, AI-powered call routing, automated order processing, comprehensive audit logs, and a deployment guide with a complete handover session. Do your email, telephony, and order management systems already expose REST APIs, or will connector development also be part of the implementation? I'm ready to start immediately. Warm Regards, Aneesa.
£250 GBP in 2 days
4.9
4.9

Hi there, I see you're building an agentic system that first transforms scattered internal docs into a structured, queryable knowledge base via RAG. This knowledge layer then fuels operational agents that can autonomously handle tasks: interpreting an email, referencing policy/stock from the knowledge base to draft a reply; routing a call based on verbal intent; or validating and placing an order through your back-office API. Every action is logged for review. Technical approach: We'll use a Python/LangChain core. An ingestion pipeline will parse docs, create embeddings with OpenAI, and index them in a vector database (e.g., ChromaDB). Agents will be given tools that wrap your REST APIs for email, telephony (via Twilio/Vapi), and ordering. A simple Streamlit app can serve as the test interface. Core modules: 1. Document Ingestion Engine: Continuously monitors sources, chunks, and updates the vector index. 2. Knowledge Retrieval Agent: Handles internal queries, citing sources for accuracy. 3. Action Agents: Autonomous agents for email handling, call routing, and order placement using the provided API toolkit. We'll build the RAG knowledge base first to validate accuracy against your test data. Once proven, we'll develop and integrate the action agents one by one, ensuring each is robust before connecting them to the core system. Regards, Rohit
£250 GBP in 15 days
4.8
4.8

Hello, "Agentic Company Knowledge AI – Unified searchable brain for specs, policies, and support" I will build a retrieval‑augmented system using a vector store (e.g., Pinecone or Qdrant) and GPT‑4 via LangChain. Documents will be ingested with a Python pipeline that extracts text, creates embeddings, and updates the store automatically. A Slack/web chat front‑end will let staff query product info, policies, and support articles. For automation, I’ll add LangChain agents that (1) draft and send policy‑compliant emails, (2) run a Twilio‑based voice flow for call routing, and (3) call your back‑office API to place orders, logging every step for audit. My recent automation of Reolink video backup with Python and Selenium demonstrates handling of external APIs and AI‑driven workflows: https://www.freelancer.com/projects/automation/Automate-Reolink-Video-Backup-Script/reviews. Looking forward to working with you. Artur Giżycki
£350 GBP in 14 days
4.5
4.5

I understand your need to transform disparate company documents into a unified, agent-queryable knowledge base, similar to how I've previously architected and implemented RAG systems for complex financial data retrieval and summarization. My expertise lies in creating robust knowledge graphs and semantic search pipelines that enable AI agents to accurately access and synthesize information. My approach will involve an iterative process. First, I'll establish a data ingestion pipeline using Python and libraries like LangChain to parse your various document formats (PDFs, text files, etc.). We'll then leverage embedding models (e.g., Sentence-BERT or OpenAI embeddings) to represent the document content semantically, storing these in a vector database (e.g., Pinecone or ChromaDB). For structured data, we'll consider knowledge graph construction using Neo4j to represent relationships between entities. The agent layer will be built using a large language model (LLM) like GPT-4 or Claude, fine-tuned for your specific domain, with access to the vector database and knowledge graph for contextual retrieval and action execution. What are the primary formats of your product specs and policy documents? And for the operational tasks, what are the key metrics you'll use to define "successful" automated email replies or call routing? I'm confident I can deliver a highly effective solution. Let's schedule a brief call to discuss the specifics.
£583 GBP in 21 days
4.2
4.2

Hi, I can build a cost-effective RAG-based AI platform that centralizes your product, policy, and support knowledge, then automates email, call handling, and order workflows with secure integrations and full audit logging. I'll deliver the ingestion pipeline, conversational interface, automation agents, deployment documentation, and team training, ensuring the solution meets your 90% accuracy and end-to-end automation goals. I have experience developing LLM-powered automation, RAG systems, API integrations, and agent workflows, and I can deliver a working MVP in a week with clear milestones and ongoing support.
£250 GBP in 7 days
4.1
4.1

Hello Dear! Greetings from Toriqul Global Solutions! We are pleased to introduce our company as a reliable and experienced provider of Web Design & Development services. Founded and led by Engineer Toriqul Islam, a B.Sc. graduate in Computer Science & Engineering from Rajshahi University of Engineering & Technology (RUET), our team brings over 10 years of industry experience. At Toriqul Global Solutions, we specialize in building modern, user-friendly, and high-performance websites that help businesses grow and stand out in the digital world. Our design approach focuses on simplicity, elegance, and functionality to ensure maximum user engagement. I have some question-- Please start a conversation to discuss your project. Technologies We Use: Custom Websites Development Using ======>Full Stack Development. 1. HTML5 2. CSS3 3. Bootstrap4 4. jQuery 5. JavaScript 6. Angular JS 7. React JS 8. Node JS 9. WordPress 10. PHP 11. Ruby on Rails 12. MYSQL 13. Laravel 14. .Net 15. CodeIgniter 16. React Native 17. SQL / MySQL 18. Mobile app development 19. Python 20. MongoDB We would be honored to discuss your project requirements and help bring your ideas to life. Thank you for your time and consideration. Warm Regards, Toriqul Global Solutions
£250 GBP in 5 days
4.3
4.3

Hi, I will build this using a scalable RAG architecture with an LLM, vector database, and AI agents integrated with your email, telephony, and back office APIs. The system will provide accurate knowledge retrieval while automating tasks like email responses, call handling, and order processing with complete logging and documentation. I have more than 2 years of experience building AI agents, RAG systems, workflow automation, API integrations, Python applications, and business automation solutions. I focus on delivering reliable, production ready systems that are easy to maintain and scale. Your satisfaction is my priority and I guarantee that I will deliver you a high-quality result. Regards, Huzaifa
£350 GBP in 7 days
4.1
4.1

RAG with a vector store gets you accurate answers, but the real challenge here is the agentic layer, making sure the AI doesn't just retrieve info but actually executes multi-step workflows (email reply, call routing, order placement) with proper guardrails and fallback logic. Here's how I'll approach this: I'll set up an ingestion pipeline using LangChain with a Pinecone or Qdrant vector store, feeding embeddings from your product specs, policies, and support docs with incremental updates. On top of that, I'll build the agent orchestration layer with tool-calling agents that connect to your email, telephony, and order APIs, each action logged for audit. One thing worth flagging early: for the voice/call handling piece, the cost difference between streaming TTS providers (like ElevenLabs vs Azure Speech) is significant at scale. Best regards, Shayan
£275 GBP in 12 days
3.6
3.6

100% doable. I've deployed AI agents for a law firm and voice AI for a hearing-care group handling ~400 calls a month, so a combined knowledge base plus voice, email, and ordering automation fits well. I'd index your docs into a vector store, wire it into an LLM via RAG so answers stay grounded in policy and specs, then use LangChain to orchestrate the agent actions, email replies, inbound call handling, and test orders through your back-office API. Everything gets logged for audit, with a simple Slack or web interface for your team to test against. Multi-part build across knowledge, voice, email, and ordering, so I'd plan just over a week for the core system, then tighten accuracy after. Let's do it.
£400 GBP in 7 days
3.8
3.8

Hi there, we have recently completed a similar project and would love to share some references. Your goal to create a searchable “company brain” for an agent-style AI sounds right up our alley, and we would love to exceed your expectations. We understand the importance of a polished solution that integrates product information, policies, and technical support seamlessly. Our expertise in building efficient ingestion pipelines and adaptive conversational interfaces will ensure a smooth experience. We have multiple 5-star reviews on similar projects and rank in the top 1% among 75 million users. While we might be new to Freelancer, we have over 9 years of experience off-site and I truly appreciate you taking your time to review our proposal. I would love to discuss this project more. Kind regards, Trichelle
£450 GBP in 14 days
3.7
3.7

Hello, I’m an experienced AI automation developer with expertise in RAG, vector databases, LangChain, OpenAI, email, telephony, and API workflows. I can build your searchable company brain, automate replies, calls, and order creation, and include full logging, testing, and documentation. Let’s discuss your project in chat.
£350 GBP in 5 days
4.3
4.3

Hello!, I am a Florida-based senior software engineer(frontend, backend, ecommerce, etc) and I read your project carefully. Your goal is clear: turn scattered product specs, policy docs, and support notes into one reliable AI knowledge system that helps people find the right answer fast. I have about 15 years of experience building AI integrations, RAG pipelines, chatbots, data workflows, and production systems with Python, Node.js, TypeScript, PostgreSQL, OpenAI, embeddings, and automation tools like n8n/Zapier. I’ve built internal knowledge assistants and searchable document systems for SaaS and ecommerce teams, so I understand the difference between a demo and something your team can trust daily. My approach would be: 1) audit your docs and support material 2) design ingestion and chunking 3) build retrieval with citations 4) test with real team questions 5) refine prompts and feedback loops until it’s genuinely useful Relevant examples: - Internal knowledge assistant for a logistics SaaS - Support doc search tool for a B2B platform - AI helpdesk copilot for a Shopify brand Could you please clarify the following questions to help me better understand the project? 1) What sources should be included first: Google Docs, PDFs, Notion, Slack, Zendesk, or something else? 2) Do you want this as a private internal tool, a chatbot, a searchable web app, or all three? 3) Should answers include citations and source links so your team can trust the output? If you want someone
£650 GBP in 3 days
3.5
3.5

Hello!! Your company needs an agentic AI knowledge platform that unifies documents into a searchable company brain and automates emails, customer calls, and order processing using Retrieval Augmented Generation with reliable integrations and full audit logging. The solution will include document ingestion, vector search, AI agents, automation workflows, and a scalable architecture that is easy to maintain. Let us connect in chat and discuss the best architecture for your business. Several AI agent, Retrieval Augmented Generation, and automation projects have been delivered successfully, helping businesses improve efficiency with accurate and reliable AI workflows. • Where are your company documents currently stored? • Which email and phone systems are you use? • Which back office system should the AI connect with? Best regards Farhin B
£256 GBP in 10 days
3.8
3.8

Hi, I just read your project description carefully. This is exactly the kind of AI automation project I enjoy building. The goal isn't just to create a chatbot, but to build a reliable AI system that understands your company knowledge and can safely automate everyday tasks. My approach would be to build a RAG-based architecture using an LLM such as GPT-4 with a vector database for document retrieval, combined with an orchestration framework like LangChain or LangGraph. The knowledge base would continuously sync with your documents, while separate agents handle email, phone, and order workflows through your existing APIs. Every action would be logged for auditing, and the system would be modular so models or components can be replaced later without major changes. I have experience building AI agents, knowledge bases, workflow automations, API integrations, and business process automation. I'll also provide clear documentation and a handoff session so your team can confidently maintain and extend the platform. I look forward to hearing from you soon. Lautaro
£500 GBP in 7 days
3.2
3.2

Greetings, Thank you for considering my application for this project. As an AI Engineer and Python Developer with over 8+ years of experience, I bring a wealth of knowledge and expertise in the field of Python, Deep Learning. I have carefully reviewed the project description and am eager to discuss your specific needs and requirements in more detail. My commitment is to provide dedicated support and consistent follow-up throughout the project's lifecycle. Please feel free to reach out to me to further discuss how I can contribute to the success of your project. Looking forward to the opportunity of working together. Best regards, KuroKien
£500 GBP in 7 days
2.6
2.6

Harrow, United Kingdom
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