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Project Overview We are looking to develop a mobile application that enables individuals and organizations to resolve disputes efficiently through a structured mediation process, without going through lengthy legal procedures. The platform will allow users to submit cases, communicate with assigned mediators, share documents, and track case progress in a secure and organized manner. ⸻ Key Objectives * Simplify dispute resolution digitally * Enable secure communication between parties and mediators * Provide structured workflows for case handling * Ensure transparency and real-time updates ⸻ Core Features & Functional Requirements 1. User Management * User registration (email/mobile OTP) * Secure login & authentication * Profile creation and management * Role-based access (User / Mediator / Admin) ⸻ 2. Case Management System * Create and submit dispute cases * Add case details, description, and involved parties * Case status tracking (Open, In Progress, Resolved, Closed) * Case history and logs ⸻ 3. Mediator Management * Admin can assign mediators to cases * Mediator dashboard for managing assigned cases * Availability and scheduling system ⸻ 4. Scheduling System * Book sessions between users and mediators * Calendar integration * Rescheduling and cancellation options ⸻ 5. Communication Module * Real-time chat system * Audio and video calling functionality * Group communication (multiple parties + mediator) ⸻ 6. Document Management * Upload documents (PDF, images, etc.) * Secure document storage * Document sharing between parties * Version tracking (optional) ⸻ 7. Notifications * Push notifications * Email/SMS alerts * Case updates, reminders, payment confirmations ⸻ 8. Payment Integration * Secure online payments * Payment history and invoices * Support for partial/full payments ⸻ 9. Admin Dashboard (Web Panel) * Manage users, mediators, and cases * Assign/reassign mediators * Monitor activities and reports * Payment tracking * Content management ⸻ Platform Requirement * Android Application * iOS Application * Admin Panel (Web-based)
Project ID: 40411051
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194 freelancers are bidding on average $552 USD for this job

As the founder of ZAWN Tech, a reputable IT and Engineering company, I have spearheaded numerous complex projects similar to what you are proposing. I am confident that my team and I can deliver a robust and secure mobile app designed to simplify dispute resolution processes efficiently. Building on our core expertise in mobile app development (Android and iOS), as well as web-based systems, we will not only create an intuitive and user-friendly solution for your customers but also equip your administrative team with a comprehensive web-based panel for efficient management of users, mediators, cases and much more. Notably, we appreciate your key objectives - simplifying dispute resolution digitally, enabling secure communication, providing structured workflows while ensuring transparency and real-time updates. Our experience in implementing similar features such as user management (including role-based access), case management (including case tracking, history & logs), mediator management (including assignment & scheduling systems) stands us in good stead to meet these objectives effectively.
$750 USD in 7 days
9.4
9.4

What is your target launch timeline and budget range for the full app (Android, iOS, and admin panel)? Do you have any preferred tech stack (native vs cross-platform like Flutter/React Native) or should I recommend one? Will you require compliance with specific regulations (e.g., data privacy laws like GDPR or local legal standards)? Do you have UI/UX designs or wireframes ready, or should I handle the full design process? Which payment gateways and communication tools (chat/video APIs) do you prefer? Should document storage follow any specific security standards (encryption, region-based hosting)? Do you need multilingual support? What level of scalability and user load should the system handle initially? Will you provide branding assets (logo, colours), and what is your expected revision and feedback process?
$750 USD in 15 days
9.0
9.0

Hello, Regarding your project i need to discuss features of the app in detail. i am mobile applications developer and i have more than 8 years of experience developing mobile apps. i have done more than 510+ projects either local or internet based. i am confident i will provide you quality work on time. Let's chat to connect
$500 USD in 10 days
8.9
8.9

⭐⭐⭐⭐⭐ Proposal: Dispute Resolution Mobile App Development for Valuable Client CnELIndia understands your vision for a secure, efficient mediation platform to simplify disputes via mobile apps (Android & iOS) and web admin panel. We will deliver all core features: OTP-based user registration, role-based access (User/Mediator/Admin), case submission/tracking, mediator assignment & dashboard, scheduling with calendar, real-time chat/audio-video calls, document upload/sharing/storage, push/email/SMS notifications, secure payments with invoices, and full admin reporting. Built using PHP backend, cross-platform mobile development, Agile methodology, and seamless API integrations for transparency and real-time updates. Steps CnELIndia Team Will Follow for Success: Week 1: Detailed requirement workshops and project roadmap finalization. Weeks 2-10: Iterative Agile sprints for UI/UX design, development, and integration testing. Weeks 11-12: QA, security audits, and user acceptance testing. Week 13: App store deployment, admin panel go-live, and training. Ongoing: 3-month post-launch support, maintenance, and enhancements. This ensures on-time, budget-friendly delivery with zero placeholders in execution. Let's schedule a call to proceed.
$500 USD in 7 days
9.0
9.0

This looks like a great fit, I will build your dispute resolution app — case submission, mediator assignment, real-time chat with audio/video, document sharing, and payment integration — across both iOS and Android, plus the web-based admin panel. For the communication module, I will use WebRTC for audio/video calling so sessions stay peer-to-peer where possible, reducing server costs while keeping latency low. For the chat and case status updates, a WebSocket layer will ensure all parties see changes in real time without polling. Questions: 1) Do you have a preferred cross-platform framework (Flutter, React Native), or is native development on the table? 2) For payments, which gateway do you prefer — Stripe, PayPal, or a region-specific provider? Looking forward to potentially working together. Thanks, Kamran
$281 USD in 10 days
8.5
8.5

Dispute Resolution Mobile App Hello I have read your project requirements, i can help you develop the Dispute Resolution Mobile App you envision. Having managed more than 1500 projects in over 25 countries, With particular expertise in mobile app development for both Android and iOS, as well as web-based applications with secure APIs, we can ensure a seamless user experience for all parties involved. I’ve successfully launched multiple production apps across Google Play and App Store, delivering secure, optimized, and user-friendly solutions. ⭐Due to NDAs, links aren’t public—but once you open the chat, I’ll share live demos and walkthroughs. I’d be happy to discuss your requirements and execution plan. Bid amount is a placeholder and can be discussed over chat. Thanks & Regards Ranjana
$500 USD in 10 days
8.2
8.2

HELLO< I WILL BUILD A SECURE, END-TO-END MEDIATION PLATFORM THAT STREAMLINES DISPUTE RESOLUTION. I understand you need a production-ready mobile + web system with structured workflows, secure communication, and real-time case handling. With 12+ years in full-stack and real-time systems, I’ve built similar role-based platforms. Approach & Stack: • Mobile: Flutter (single codebase for Android & iOS) • Backend: Node.js (NestJS) + REST/WebSocket APIs • Database: PostgreSQL • Real-time: WebSockets (chat, updates) • Video/Audio: WebRTC / Twilio • Storage: Secure cloud (AWS S3) Core Modules: • User Management: OTP auth, roles (User/Mediator/Admin) • Case System: create, track status, full history/logs • Mediator Panel: assigned cases, availability, scheduling • Scheduling: calendar, booking, reschedule/cancel • Communication: real-time chat + group calls • Documents: upload/share with secure access • Payments: Stripe/Razorpay (invoices, history) • Notifications: push + email/SMS Admin Web Panel: • Manage users, mediators, cases • Assign/reassign mediators • Reports, activity tracking, payments Workflow: User creates case → Admin assigns mediator → Schedule session → Chat/call + docs → Payment → Case resolved Timeline: 5–7 weeks (MVP) You’ll get a scalable, secure, and user-friendly mediation platform ready for real-world use.
$350 USD in 15 days
8.4
8.4

Hi there, We’ve developed similar platforms that connect users with experts for consultations, including features like real-time chat, video calls, and secure document sharing. We also built a dedicated admin panel for managing users and experts, which could be adapted for your mediator management needs. With 15 years of experience, I’ve led multiple projects from concept to successful launch, ensuring we deliver exactly what you need. I’m also a strong advocate for agile development, which allows us to adapt and refine the product based on real user feedback. Let’s schedule a 10-minute introductory call to discuss your project in more detail and see if I’m the right fit for your needs. I’m eager to learn more about your exciting project. Best, Adil
$506.83 USD in 7 days
7.6
7.6

Dear client, You need a secure mediation platform that digitizes dispute resolution, and I can build it using Flutter for Android and iOS with role-based access for Users, Mediators, and Admins, along with full case management, real-time tracking, and structured workflows. I’ll implement chat, audio/video calls, scheduling, document sharing, notifications, and secure payments to ensure smooth end-to-end case handling with transparency. On the backend, I’ll deliver a web admin panel to manage users, mediators, cases, payments, and analytics in real time with full control and audit logs. Regards Hammad Hassan.
$500 USD in 21 days
7.9
7.9

With over 10 years of experience in software and web development, our team presents the perfect blend of expertise to tackle all aspects of your dispute resolution mobile app project. Our competency stretches across defining customer expectations, designing product requirements, developing scalable applications, and ensuring user satisfaction. We have extensive skills with API integrations, mobile app development, PHP, software development and web development that align perfectly with your core feature and functional requirements. Our successful completion of over 248 projects speaks to the quality and scalability we offer. Einnovention is not just another software development firm - we are invested in our clients' success for the long haul. This ethos is what motivates us to offer unlimited revisions until full satisfaction, free support for over 2 weeks even after delivery, transparent communication, clear milestones and reliable delivery. Finally, what makes us the best fit for your project is that we genuinely want to help simplify your dispute resolution process digitally. We understand the importance of a secure platform for communication and document sharing in this specific context. Our recognition of the need for structured workflows for case handling also gives us a unique edge.
$500 USD in 7 days
7.9
7.9

⭐⭐⭐⭐⭐ Create a Mobile App for Efficient Dispute Resolution ❇️ Hi My Friend, I hope you're doing well. I reviewed your project requirements and see you're looking for a mobile application for efficient dispute resolution. You don't need to look any further; Zohaib is here to help! My team has successfully completed 50+ similar projects for mobile applications. I will create a user-friendly platform where users can submit cases, communicate with mediators, and track progress easily. ➡️ Why Me? I can easily do your mobile app project as I have 5 years of experience in mobile app development, focusing on user management, case management, and secure communication. My expertise includes working with APIs, real-time chat systems, and payment integrations. I also have a strong grip on other relevant technologies like database management and cloud services, which ensures a smooth development process. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. Looking forward to discussing this with you in chat. ➡️ Skills & Experience: ✅ Mobile App Development ✅ User Management Systems ✅ Case Management Solutions ✅ Real-time Communication ✅ Secure Payment Integration ✅ Document Management ✅ Scheduling Systems ✅ Admin Dashboard Creation ✅ API Development ✅ User Authentication ✅ Push Notifications ✅ Database Management Waiting for your response! Best Regards, Zohaib
$350 USD in 2 days
7.8
7.8

Hi, Your Idea is really great as I have checked your focus is on secure communication + structured case handling, so the system needs to be clean, reliable, and easy to use for all roles. ✅How I’d build it • Flutter → Android + iOS from one codebase • Web Admin Panel → React (fast, easy management) • Backend → Node.js with real-time support (chat, updates) • Database → Secure, scalable (PostgreSQL/Firebase) • Storage → Encrypted document handling What you’ll get • User roles: User / Mediator / Admin • Case system with full tracking & history • Mediator dashboard + scheduling system • Real-time chat + audio/video calls • Secure document upload & sharing • Notifications (push, email, SMS) • Payment integration with invoices • Full admin panel to manage everything ? Around 8 weeks for MVP Why this works Simple for users, secure for sensitive cases, and scalable as your platform grows. ❓Do you want video calls built inside the app or integrated via a service like Zoom/Google Meet for faster launch? Thanks
$500 USD in 7 days
7.5
7.5

Hello, We at Doomshell Software Pvt Ltd specialize in building secure, scalable mobile platforms from scratch. Your vision for a digital dispute resolution system aligns perfectly with our full-cycle development expertise. Our approach: • Develop Android & iOS apps with clean UI/UX and scalable architecture • Build a powerful web-based admin panel for complete system control • Design secure backend with APIs, database, and role-based access • Implement user, mediator, and admin management with OTP login • Create structured case management with real-time status tracking • Integrate chat, audio/video calls, and group communication • Enable scheduling with calendar integration and session booking • Develop secure document upload, sharing, and storage system • Integrate payment gateways with invoices and tracking • Implement notifications (push, email, SMS) for real-time updates • Ensure strong security, testing, and smooth deployment We focus on delivering reliable, user-friendly platforms that scale. Let’s build your dispute resolution system efficiently.
$500 USD in 7 days
7.5
7.5

Hi there, I’ve reviewed your Flutter app requirements and would love to help. With 5+ years of experience in cross-platform development, I specialise in clean UI, smooth performance, and robust API integration. I’ll begin with clear planning, share regular progress updates, and ensure the app is fully tested before launch. Let’s connect to discuss your vision — I’m ready to get started! Best, Bhargav Flutter Developer | Android & iOS Expert
$500 USD in 7 days
7.1
7.1

I'm Ammar, a seasoned Full Stack Developer and Software Engineer, with deep-rooted expertise in mobile app development and web development. As exemplified by my diverse portfolio and track record, I have led and leveraged my problem-solving mindset to deliver scalable, high-performing digital solutions similar to what your project aspires. My proficiency in Android, iOS, Hybrid Mobile Apps development coupled with the skillfulness in frameworks like Laravel, Codeigniter Yii etc., makes sure that the app I build will be robust with intuitive user experience. My strong command over web technologies such as HTML5, CSS3, JavaScript ES6+, and various JS frameworks - VueJs, NuxtJs and ReactNative guarantees a seamless platform connection between Web Panel and Mobile Applications.
$400 USD in 14 days
7.1
7.1

Hi there, I have read your project requirement. You need a secure mediation platform where users can submit dispute cases, communicate with mediators, manage documents, schedule sessions, and track progress, along with a web-based admin panel to manage users, mediators, cases, and payments. We can develop this as a scalable mobile application (Flutter for Android & iOS) with a web admin panel (React or PHP-based), backed by a secure API layer. The system will include real-time chat, audio/video calling, role-based access, scheduling, document management, and integrated payments, all designed with a clean and structured UX to simplify dispute resolution. A few quick questions to proceed: ============================ Do you prefer third-party video solutions (like WebRTC/Twilio) or a custom setup? Will mediators have fixed schedules or flexible availability slots? Which payment gateways do you want to integrate (Stripe, Razorpay, etc.)? Do you need audit logs or compliance features for legal tracking? Best Regards, Srashtasoft Team
$500 USD in 7 days
7.1
7.1

Hello! Based on your project description, you are looking to build a cross platform dispute resolution application that enables users, mediators, and admins to manage cases through a structured digital workflow. The app will include user management, case tracking, secure communication, scheduling, document sharing, and payment handling, all supported by a web based admin panel for complete operational control. I will focus on delivering a secure and scalable solution using a modern cross platform stack with a strong backend architecture that supports real time chat, audio and video communication, and role based access. I will ensure smooth workflows for case creation, mediator assignment, scheduling, and notifications, along with a clean and intuitive interface for all user roles and a powerful admin dashboard for monitoring and management. I specialize in building complex multi user platforms with secure communication and workflow systems and I have done similar work in past please open the chat window so I can share with you. Please contact us to discuss your workflow priorities, feature rollout plan, and timeline so we can define the best approach. Best regards, Nikita Gupta.
$300 USD in 22 days
6.8
6.8

As a seasoned full-stack developer with over a decade of experience in Mobile App and Web Development, I am confident in my ability to cater to your specific needs for the Dispute Resolution Mobile App project. Over the years, I have championed many Client Relationship Management (CRM) systems, and being able to mediate disagreements is a core element of any successful CRM solution. My multi-faceted portfolio includes successful completion of 100+ projects, many of which were complex with multiple integrated systems like your app envisages. My expertise in flutter, android, iOS, React and Laravel ensures you get clean code with seamless performance across Android, iOS and web platforms. Importantly, I recognize the need for transparency and real-time updates in the matter of dispute resolution and I will make it my priority to deliver an app that functions optimally on these tenets. Lastly, true to my track record, rest assured that not only will I deliver a scalable and secure application meeting your requirements but also provide long-term support post-deployment. With me on board as your developer, you're not just hiring someone who knows how to write lines of code; you're gaining a partner who is dedicated to transforming your vision into a digital reality that benefits your business extensively.
$450 USD in 15 days
6.4
6.4

Hi There!!! ★★★★ (Secure cross-platform dispute resolution platform with real-time mediation workflow, chat, scheduling and payments) ★★★★ Project understanding: You need a full mobile + web system where users can submit dispute cases, mediators manage them, and admins oversee everything. The system includes secure authentication, case tracking, document sharing, communication tools, scheduling, payments, and real-time updates across Android, iOS, and web admin panel. ⚜ User registration with OTP & role based access control ⚜ Case creation, updates and full lifecycle tracking ⚜ Mediator assignment and availability management ⚜ Real-time chat, audio & video calling module ⚜ Secure document upload, sharing & storage ⚜ Scheduling system with calendar sync ⚜ Payment integration, invoices & admin dashboard I have strong experience in Flutter, React Native, PHP/Laravel APIs and building workflow based apps with real-time features. I worked on similar management systems where security, performance and smooth UX were key focus. I enjoy turning complex workflows into simple usable systems. My approach will be backend in Laravel/PHP, mobile apps in Flutter for Android/iOS, and a web admin panel with proper DB structure, secure APIs, and testing for stability. Let’s connect and discuss further, I am ready to start soon. Warm Regards, Farhin B.
$256 USD in 10 days
6.7
6.7

If cases, chat, and documents aren’t tied together cleanly, the whole process becomes confusing very fast. Everything here revolves around a single case thread. Users, mediators, messages, files, payments, all need to live inside that flow so nothing gets lost or duplicated. I’d build this in Flutter so both apps stay consistent, with a Node backend where each case is the core unit. Chat, calls, and documents are scoped to that case only. That keeps history clear and makes tracking easy for both users and admins. Scheduling and payments would sit on top of the same flow, not as separate modules. Admin panel would give full control over assignments, activity, and reports without getting heavy. We’ve handled systems where roles and workflows are tightly connected, so keeping this structured and reliable is something we focus on. One thing I’d like to understand, should communication only happen after a mediator is assigned, or right from case creation? We can align on timeline and milestones on chat.
$500 USD in 7 days
6.6
6.6

Carrefour, Haiti
Member since May 1, 2026
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