Data Entry

Job Description:

The Data Entry will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, filing & following up on claims, and other additional clerical duties as directed by the agent or associates.

Job Responsibilities

• Handle all incoming claim calls from customers.

• Immediately greet all customers, entering the office, in a friendly and helpful manner.

• Take premium payments from customers.

• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

• Return all phone messages promptly.

Job Requirements

• Must have ability to multi-task.

• Professional phone etiquette.

• Follow through and exceed current and prospective client expectations.

• Great Customer Service Skills.

• Works well with other employees and is a team player with a positive attitude.

• basic knowledge of bookkeeping / income and expense statements

• General knowledge of Microsoft Excel

• Must have extensive knowledge and experience with Quickbooks

Compétences : Publicité

Concernant le client :
( 0 commentaires ) United States

Nº du projet : #6818694