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We are seeking a reliable, professional Mandarin-English Virtual Operations Assistant to support the daily operations of a growing financial-services organization in the United States. Responsibilities: * Support and communicate with our Mandarin-speaking agents * Translate written materials, training content, emails, and announcements between English and Mandarin * Assist during Zoom meetings and training sessions with live Mandarin interpretation when needed * Manage administrative tasks, schedules, follow-ups, records, and data entry * Update information in our CRM and internal pipelines * Help agents navigate forms, training resources, and company systems * Communicate professionally with our operations team * Maintain strict confidentiality and follow all company procedures Requirements: * Native or fluent Mandarin * Advanced written and spoken English * Previous experience as a virtual assistant, operations assistant, or administrative professional * Strong organization, communication, and computer skills * Comfortable using Zoom, CRM systems, Google Workspace, and online platforms * Reliable laptop, high-speed internet, quiet workspace, and professional Zoom background * Able to work Monday through Friday during Pacific Time business hours * Must be dependable, detail-oriented, responsive, and willing to learn * Must sign a confidentiality agreement and NDA This is a long-term remote Salarie opportunity. We will begin with a paid trial period before selecting the final candidate. To apply, please include: 1. Your location and time zone 2. Your Mandarin and English proficiency 3. Your relevant operations or virtual-assistant experience 4. Your availability during Pacific Time 5. Your hourly or monthly rate 6. A short video introducing yourself in both English and Mandarin
Project ID: 40601440
9 proposals
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Active 6 days ago
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9 freelancers are bidding on average $445 USD for this job

The role requires a Mandarin-English Virtual Operations Assistant for a financial services firm, much like managing CRM and communication in prior virtual assistant roles. I will leverage Zoom and Google Workspace to handle scheduling, live interpretation, documentation translation, and CRM updates efficiently, akin to my administrative experience in operations. Tasks involving confidentiality and detailed record-keeping mirror responsibilities I've handled in similar environments. I suggest starting with a trial phase for validation within the first week and then proceeding to ongoing support. What is the most critical goal for your Mandarin-English operations support in the next quarter?
$500 USD in 7 days
4.6
4.6

Hi, I’m a native Chinese speaker in Guangzhou with proficient English competence. I have been doing Virtual assistance for a Sweden company for over a year, basically doing the same thing as you require. I would be available during the overlapping hours, and would be happy to assist. We may discuss further for more details. Thanks, XiaoJun
$500 USD in 7 days
4.4
4.4

Mandarin-English Virtual Operations Assistant for U.S. financial operations, translation, coordination, and admin support with strict confidentiality. I can assist Mandarin-speaking agents with clear written translation (emails, training content, announcements), plus live Zoom interpretation during sessions. I’ll also handle schedules, follow-ups, records, data entry, and CRM/pipeline updates in a detail-driven manner. Reliable communication across operations teams, help agents navigate forms and training resources, and ensure procedures are followed. Ready for a paid trial period to demonstrate accuracy, responsiveness, and professionalism throughout Monday-Friday Pacific Time business hours. Long-term remote commitment with a secure, quiet workspace and dependable connectivity.
$250 USD in 2 days
3.9
3.9

As an experienced Virtual Assistant, I offer much more than just technical abilities; I bring a deep understanding of operations management and a unique skill set that aligns perfectly with the needs of your project. My proficiency in both Mandarin and English, coupled with my previous experience providing administrative support in multilingual financial-services environments, put me in an excellent position to support and communicate effectively with your Mandarin-speaking agents. In addition to translation expertise, I have extensive knowledge using a variety of digital tools including CRM systems and Google Workspace. My time-management skills and attention to detail lend themselves well to managing schedules, data entry, and records updation - vital tasks for a growing organization like yours. My familiarity with virtual platforms such as Zoom ensures I can assist seamlessly during meetings and training sessions, even offering live Mandarin interpretation when required. Finally, trust is a key component of any partnership and I want you to have full confidence in me. Efficiency is my mantra, but confidentiality is my code. Your sensitive financial data will be protected under the strictest of protocols. With my proven reliability and dedication to delivering precise results in a fast-paced environment, I offer you peace of mind. Allow me to optimize your operational efficiency and take your business to new heights.
$250 USD in 7 days
4.0
4.0

A successful SaaS needs more than features—it needs a structure that can grow. For Mandarin-English Virtual Operations Assistant Needed, I can build user roles, admin controls, subscriptions, billing, reports, secure APIs, and a scalable database. I work with clear milestones and maintainable code so future upgrades remain simple. Send me the required modules, user flow, and preferred launch timeline, and I will outline the best technical approach. Portfolio: https://www.freelancer.in/u/heenafullstacken Best regards, Heena A Plus IT House
$750 USD in 7 days
0.0
0.0

San Jose, United States
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Member since Jul 24, 2026
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