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Saya membutuhkan seorang admin customer service yang siap menjawab semua pertanyaan pelanggan melalui WhatsApp. Fokus utamanya adalah memberikan respon cepat, sopan, dan akurat agar calon pembeli merasa nyaman hingga proses transaksi selesai. Apa yang saya butuhkan dari Anda: • Memantau dan membalas chat WhatsApp selama jam kerja yang disepakati. • Mencatat pertanyaan umum untuk membuat FAQ sederhana, sehingga balasan bisa semakin efisien. • Memberi update status pesanan atau promosi sesuai arahan saya. • Menyampaikan ke saya bila ada pertanyaan di luar kewenangan atau butuh keputusan khusus. Persyaratan dasar: • Komunikatif, bahasa Indonesia tertata dan ramah. • Terbiasa memakai WhatsApp Business (label, quick reply). • Respons waktu singkat; pelanggan saya berharap balasan maksimal beberapa menit saat online. Mohon sertakan pengalaman relevan dan perkiraan jam kerja harian yang Anda sanggupi. Saya akan memilih kandidat yang paling sigap dan berorientasi pada kepuasan pelanggan.
Project ID: 40533242
6 proposals
Remote project
Active 7 days ago
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6 freelancers are bidding on average $17 USD/hour for this job

Apakah Anda membutuhkan admin customer service yang cepat dan efisien dalam membalas pertanyaan pelanggan melalui WhatsApp? Saya memiliki pengalaman dalam mengelola customer service menggunakan WhatsApp Business selama 3 tahun. Dengan kemampuan berkomunikasi yang baik dan responsif, saya dapat menjawab pertanyaan calon pembeli dengan sopan dan akurat, memastikan mereka merasa nyaman hingga transaksi selesai. Saya juga dapat mencatat pertanyaan umum untuk membuat FAQ, sehingga balasan bisa lebih efisien. Tentu saja, saya akan memberi update terkait status pesanan dan promosi sesuai arahan Anda, serta mengkomunikasikan pertanyaan di luar kewenangan tepat waktu. Saya bersedia untuk bekerja selama 6 jam sehari dan siap menjawab chat dalam waktu singkat. Mari kita diskusikan lebih lanjut tentang kebutuhan Anda! Salam hormat, Gafar
$15 USD in 40 days
4.9
4.9

With my experience and proficiency in the realm of AI and automation, I am confident that I can provide you with an efficient and reliable customer service through WhatsApp. My AI-powered chatbots have always guaranteed quick, polite, and accurate responses to customers' inquiries, which I believe is crucial for a satisfying user experience. Having worked with WhatsApp Businesses before, I am familiar with its features like labels and quick replies, which enable easier organization and faster response time - a quality your customers are expecting. Aside from that, my proposition for an FAQ plan will not only reduce your response time further but also prove useful in tackling repetitive queries effectively. As someone highly skilled in data entry, I can consistently register these queries to create a concise yet comprehensive FAQ document. This way, you'll be able to handle frequently asked questions promptly and efficiently. Furthermore, as an AI engineer and full-stack developer who specializes in creating smart solutions, I understand the importance of constant feedback loops. Hence, I assure you that I will keep you updated on all order statuses and promotions accordingly. In case there are issues or decisions beyond my jurisdiction, you can rely on me to pass those along swiftly. With my dedication to delivering beyond expectations and focus on customer satisfaction, working with me will be a decision you won't regret. Let's attain operational excellence together!f
$15 USD in 12 days
2.9
2.9

Hi, I’d love to help support your customers and ensure they receive fast, friendly, and professional responses throughout their buying journey. Effective customer service is not just about answering messages—it’s about creating a positive experience that builds trust and encourages conversions. I can assist with handling WhatsApp inquiries, organizing common questions for efficient responses, providing order updates, and ensuring customers feel supported while maintaining clear communication and attention to detail. Best regards, Malaika Asad
$15 USD in 40 days
3.2
3.2

Hallo Salam kenal, namaku kaiza, aku bisa menjadi virtual asisten untuk pekerjaan ini yakni menjadi customer service dan menjawab semua pertanyaan dari pelanggan yang masuk ke whatsapp Hormat saya Kaiza
$15 USD in 40 days
2.0
2.0

Jawa Barat, Indonesia
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Member since Mar 6, 2026
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