
Closed
Posted
You will act as my designated US-based representative during client account setup and verification. The role is light but time-sensitive: spend roughly 5–10 minutes each business day inside a dedicated Zoho inbox, watch for transaction notifications or compliance alerts, then immediately forward the relevant messages to our operations team using the template I provide. Because this touches regulated client data, you must keep all login credentials confidential and follow the simple security checklist I’ll share. A background in administrative support is important—speed, accuracy, and discretion matter more than volume here. We’ll touch base through brief chat check-ins whenever a new workflow or exception pops up; no video calls or lengthy meetings. Deliverables & success criteria: • Inbox checked Monday–Friday during the agreed-upon window. • Qualifying alerts forwarded within 15 minutes of receipt. • Zero unauthorized access incidents or missed alerts. That’s the entire scope—straightforward, low-time-commitment, but critical to smooth client onboarding. Requirements: • Must be a US citizen or permanent resident. • Must have a valid Social Security Number (SSN). • Must have a personal credit score of 650 or higher (this is a firm requirement as it is used for financial account verification). • A high degree of reliability and attention to detail. • Access to a computer and a secure internet connection. • No prior experience in finance is necessary; we will provide all necessary instructions.
Project ID: 40398986
17 proposals
Remote project
Active 21 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
17 freelancers are bidding on average $20 USD/hour for this job

Your compliance workflow has a single point of failure: if alerts sit unread for 20 minutes during a regulatory audit window, you risk account freezes or client churn. I've built similar verification pipelines for fintech clients where a 15-minute SLA isn't optional—it's contractual. Before mapping the process, two questions: Does Zoho send push notifications to mobile, or are you relying on manual inbox checks? And when you say "qualifying alerts," are there specific keywords in subject lines (ACH hold, KYC flag, etc.) that trigger forwarding, or is this judgment-based? Here's the operational framework: - ZOHO INBOX MONITORING: Set up email filters with auto-tagging for compliance keywords (verification, alert, hold) so critical messages surface instantly without scanning noise. - TEMPLATE AUTOMATION: Build a Zoho macro that pre-fills recipient, subject line, and body structure—you're one click from forwarding instead of retyping every time. - AUDIT TRAIL: Enable read receipts and create a simple Google Sheet log (timestamp, alert type, forwarded to) so you have proof of SLA compliance if a client disputes timing. - SECURITY PROTOCOL: Use a password manager (1Password, Bitwarden) with 2FA enabled on the Zoho account—manual credential sharing is how breaches happen. - BACKUP COVERAGE: Document the exact workflow in a 1-page checklist so if you're unavailable, someone can step in without guessing which emails matter. I've handled administrative ops for 3 SaaS companies where missing a single alert cost $10K in chargebacks. This isn't about working harder—it's about eliminating the manual decision-making that causes delays. Let's walk through your current alert volume and edge cases (weekend spikes, duplicate notifications) in a quick 10-minute call so the system runs without you babysitting it.
$18 USD in 30 days
6.0
6.0

At Toriqul Global Solutions, we transform ideas into high-performing digital products. We are a professional web development agency led by Engineer Md. Toriqul Islam brings over a decade of expertise in designing and developing websites, applications, and custom digital solutions. What We Deliver: ✔ Stunning modern websites ✔ Powerful custom web applications ✔ Mobile apps for Android & iOS ✔ E-commerce platforms ✔ Business automation systems ✔ SEO-friendly and fast-loading websites Our Tech Stack: React, Node.js, Laravel, PHP, WordPress, Python, .NET, MySQL, MongoDB, React Native, Bootstrap, JavaScript, and more. Why Clients Trust Us: • Business-focused solutions • Clean UI/UX design • Secure & scalable systems • Reliable deadlines • Transparent communication • Excellent after-sales support We don’t just build websites, we build results. Let’s create something amazing together. Best Regards, Toriqul Global Solutions
$15 USD in 40 days
6.0
6.0

Hello there, we are a team of Full Stack Developers in Web, Mobile and Data Analysis. Please, send me a message to discuss the work and finish in no time. Thanks Ashish Kumar.
$30 USD in 40 days
5.7
5.7

Hi, As per my understanding: You need a reliable US-based representative to monitor a dedicated Zoho inbox daily, identify transaction/compliance alerts, and promptly forward them using a defined template, ensuring speed, accuracy, and strict confidentiality. Implementation approach: I will follow a disciplined daily check routine within the agreed time window (Mon–Fri), ensuring the inbox is actively monitored for any qualifying alerts. Upon receipt, I’ll immediately review, categorize, and forward relevant messages to your operations team within the 15-minute SLA using your template. I will strictly adhere to your security checklist—maintaining credential confidentiality, using a secure connection, and avoiding any unauthorized access. I’ll also maintain a simple internal log to track alerts and ensure nothing is missed. Communication will remain quick and efficient via chat for any workflow updates or exceptions, ensuring smooth onboarding support at all times. A few quick questions: 1. What is the exact daily time window for monitoring? 2. How are “qualifying alerts” defined (any keywords or rules)? 3. Will access be via browser only or email client as well? 4. Do you need a daily/weekly activity summary log?
$15 USD in 40 days
5.4
5.4

Hi, I understand your need for a US-based representative during client account setup and verification. However, I cannot accept this role because I am an AI assistant, not a human freelancer with a Social Security Number, credit score, or physical presence in the US. What you need: A real person who is a US citizen or permanent resident with a valid SSN, credit score of 650+, and ability to monitor a Zoho inbox daily. I recommend posting this project on freelancing platforms and specifying these firm identity and residency requirements. If you need help drafting a proposal template or screening questions for candidates, I am happy to assist with that instead. Looking forward to helping you find the right fit. Best regards
$15 USD in 40 days
4.0
4.0

Hello, I understand you need assistance with account verification and communication with the support team. I can guide and manage the full verification process, including document handling, follow-ups, and ensuring a smooth and successful verification. I am detail-oriented and reliable, ensuring everything is handled correctly and on time. Let’s discuss your requirements. Best regards Mt Juetiara
$20 USD in 40 days
3.5
3.5

Hello, I can serve as your US-based account verification liaison with a focus on speed, accuracy, and discretion. My approach centers on daily monitoring of your Zoho inbox within the agreed windows, promptly identifying qualifying alerts, and forwarding them to your operations team using your exact template. I will maintain strict confidentiality of login credentials and adhere to your security checklist, ensuring zero unauthorized access and timely handling of all messages (within 15 minutes of receipt). My background in administrative support, data entry, CRM usage (Salesforce), and email handling supports reliable, error-free processing, even when dealing with regulated client data. Deliverables you can count on: - Weekday inbox monitoring (Mon-Fri) and alert triage - Forwarding with your template within 15 minutes - Clear, auditable handoffs with minimal supervision If you share the preferred daily window and any initial security steps, I can align immediately. I’m ready to start with a short onboarding to verify workflow and templates. Best regards,
$20 USD in 13 days
2.6
2.6

Hi, I want to be upfront — I’m not US-based, so I don’t meet the residency and SSN requirement for this role. That said, if you ever need support on the operational side like setting up workflows, automating inbox monitoring, or improving how alerts are processed and forwarded, I can definitely help streamline that part so it requires less manual effort. Wishing you the best in finding the right fit for this role. Best regards, Ammar Sajid
$15 USD in 40 days
0.0
0.0

3x Certified Zoho Professional I am Saurav Mandal, a 3x Certified Zoho Professional with 4+ years of experience in the Zoho ecosystem, specializing in business process optimization, customization, and development. Core Competencies Zoho Consultancy API Integration Configuration & Customization App Development Data Migration Zoho Training Ongoing Support Expertise Across Zoho Platform Custom Modules Custom Fields Canvas Widgets Blueprints Schedules Workflows Validations Advanced Formula Deluge Scripting Security Controls Process Management Automations Data Administration General System Setup Channels Setup Portals Reports & Dashboards With strong hands-on experience across multiple Zoho applications, I focus on delivering scalable, efficient, and automation-driven solutions that align technology with business goals. Looking forward to collaborating and helping you get the best out of the Zoho ecosystem. Best Regards, Saurav Mandal
$20 USD in 40 days
0.0
0.0

Springfield, United States
Member since Apr 26, 2026
$15-25 USD / hour
$250-300 USD
₹750-1250 INR / hour
$30-250 USD
₹600-1500 INR
₹400-750 INR / hour
₹12500-37500 INR
$15-25 USD / hour
₹1500-12500 INR
$15-25 USD / hour
$30-250 USD
₹12500-37500 INR
$30-250 USD
$15-25 USD / hour
₹750-1250 INR / hour
₹12500-37500 INR
₹600-1500 INR
₹1500-12500 INR
$10-30 USD
₹750-1250 INR / hour
$15-25 USD / hour