In this paper, idea of developing a system - online event ticketing- is presented along with practical solutions to some of the biggest issue – security and customer service through LIVE CHAT. This is a web based application with main aim to simplify the user’s dependability on ticket sellers or outlets or kiosks to buy the event tickets and reduce the fraud of online transactions through modern and secured payment gateways allowing the user to use credit/debit card to complete their payments. User can access the system through website at any time through mobile/laptop or any smart device instead of going to the campus to buy the event tickets. This application would also allow the user to buy tickets individually or buy tickets for group by registering the group through a secured payment gateway – ‘PayPal’. Many events hosted in the college will have different pricing for students, staff, faculty, outsiders. For suppose, a student planning to buy tickets for a cultural event with different pricing levels for him and his parents can create a group with three of them and pay for one student and two outsiders by selecting the payment levels requested during the group registration. These features of the application are incorporated in the application to address the problems of group tickets with different pricing levels and secured payments which is considered as the major challenge for online transactions systems.
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