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Help with customer support

$2-8 USD / hour

Fermé
Publié il y a plus de 6 ans

$2-8 USD / hour

We provide call centre clients with quality and performance checking services. For this role we are looking for a number of telephone operators to answer calls from our clients call centres and record a simple score on how the call centre performed. No prior experience of the products involved are needed. Inbound calls will be delivered using VOIP so a computer with a SIP client such as X-Lite or a mobile phone with a SIP client such as SoftPhone will be required. If you do not have previous knowledge of working with SIP phones we can assist you in every way. A reasonably fast internet connection is also required to receive the telephone calls with a decent quality level.
N° de projet : 14686397

Concernant le projet

39 propositions
Projet à distance
Actif à il y a 7 ans

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39 freelances proposent en moyenne $5 USD/heure pour ce travail
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Hi, I went through carefully your whole job description and I am confident that I will be helpful for you. Eagerly waiting for your positive response. Thanks
$5 USD en 40 jours
5,0 (39 commentaires)
5,8
5,8
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My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company.
$8 USD en 40 jours
4,7 (9 commentaires)
5,0
5,0
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Hello, Good day! The position seems to fit well with our qualifications, work experience & career interests. I have done this kind of work before with various businesses and individuals and I'd be more than happy to provide you samples of my previous work if requires + clients testimonials. Just letting you know that I just recently launched a Virtual Services Firm which offers Lead Generation, General Admin work, Sales and Marketing, Appointment Setting, Order Processing, Telemarketing, Social Media Marketing Web Development, Phone and Technical Support. Your position requires a team with extensive skills in Lead Generation and has an Excellent command in speaking and writing English language. I owned group of people in my team that can give exemplary work on this project. I'd be glad to make an effective action plan together to get it this project moving. Wisely choose the diamond among the candidates :) Would love to talk and catch up soon. Cheers. Thanks and Regards, Vanessa Skype: twirra -Entrepreneur and Founder of Elite Virtual Professionals
$5 USD en 40 jours
5,0 (9 commentaires)
4,0
4,0
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Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have completed many Website Management / Customer support/ System Admin/ server Administrator/ web research/data entry/ General Admin and marketing project. I am 100% able to do your project. Sincerely, Tarikul Islam
$3 USD en 40 jours
3,3 (9 commentaires)
5,0
5,0
Avatar de l'utilisateur
• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided good quality data entry support in previous projects.
$5 USD en 40 jours
5,0 (1 commentaire)
2,4
2,4
Avatar de l'utilisateur
Hi there I’ve read your brief and can see that you’d like to Help with customer support I have good internet connection And shall use X-Lite I have 6 years of experience in data entry, web research, Data Processing, collect details from website, Virtual Assistant, product upload to various ecommerce sites, posting details on websites I am highly skilled and experienced for this project and would love to speak with you further about taking this project on If you'd like to view my previous work, take a look at my Freelancer Portfolio. Please message me I will provide few samples before proceed Regards BestPoster
$2 USD en 40 jours
4,7 (5 commentaires)
2,3
2,3
Avatar de l'utilisateur
After reviewing job details I believe I'm the best fit for this position. I am offering Phone support Order taking After hours answering Live chat service Email support Virtual Assistance Data entry Data search Email marketing Bookkeeping I am offering all these services in best price and great quality service. Feel free to get back to us for further discussion. Thanks Kyle Stone
$5 USD en 40 jours
5,0 (3 commentaires)
2,0
2,0
Avatar de l'utilisateur
Hello Sir :) I am a professional virtual assistant, having good hand over all types of administrative tasks, sales, marketing, client support and relationship management. I am a good team player, loves to work with team mates on different projects with best knowledge and willing to learn lot new things from different people. I would love to a give a short trial run so you can check my quality skills to hire me for a long term. I will deliver 100% quality results according to your requirements. Awaiting for your prompt response for the further interviewing process. Thanks & Regards G.M Sakhiya
$7 USD en 40 jours
4,5 (5 commentaires)
2,4
2,4
Avatar de l'utilisateur
Hi there Hope you are doing well I'm self-motivated, hard worker, team player, self -starter, well organized, multi-tasker, flexible in upgrading myself with latest software/platforms. Experienced 3 years in B2B Customer Support/ Service for US/Canada (Voice process / Online chat support/Lead Generation/ Appointment Schedule), Excellent Virtual Assistant skill, Data Mining, Fast Data Entry, Email Management, Contact Management, Website Research, Administrative skills, Excel, PowerPoint, Calendar Management, Spreadsheet, Social Media Etc. I have my own Laptop with stable, fast, reliable Broadband connection at my home. Looking forward to working with you  Thanks
$3 USD en 40 jours
5,0 (1 commentaire)
0,7
0,7
Avatar de l'utilisateur
Hello, I am an experienced Customer support specialist. I have good command over English and I have done similar jobs before. I think in this job, I have to answer calls from your clients. I am a quick learner and I can follow instructions accurately. I am ready to start work immediately. Now, I am looking forward to hearing from you. Thank you.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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A proposal has not yet been provided
$5 USD en 10 jours
0,0 (0 commentaires)
0,0
0,0
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Hi, I have completed similar projects efficiently please check my portfolio and profile. Thanks Ahtesham
$4 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Thank you for your consideration.
$4 USD en 1 jour
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hello, We have read your project details and we are very much interested to work with you. If you want then we can have a 1-1 discussion on FL chat. kindly let us know.
$3 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
So much interested with this type of job. Having an experience as a inbound customer support which handle calls with sales and telemarketing skills will help me undergo this job. Will able to answer calls from clients with different accent. Fluent in speaking English. I do have a fast internet connection has a good clear voice. Trainable in every aspect I don't know about the job given. Can work in a minimal supervision. Integrity in the workplace will be shown. Hopefully I can be a part of your team. Thanks.
$3 USD en 45 jours
0,0 (0 commentaires)
0,0
0,0
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Hi I have my own team to do customer support. Let's discuss how to proceed on this work. Regards
$3 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hi, I would like to apply for the project you have posted. I am highly experienced with phone handling as I have worked as a customer service representative for the past 6 years before I started as a freelancer. I would like to know more about your project, please send me a message so we can discuss it over chat. Thank you!
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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I have worked in this type of setting before with quality control. This includes both sides as A Telesales Rep and I have worked with quality control agents before at my old job.
$3 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hi! I am a freelancer from the Philippines and I have worked as an online customer support agent for a client from Singapore in the past. One of my tasks is answering phone calls using SIP. I am willing to be trained and I would love to work with you on your project.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
A proposal has not yet been provided
$5 USD en 10 jours
0,0 (0 commentaires)
0,0
0,0

À propos du client

Drapeau de THAILAND
Solihull, Thailand
5,0
1
Méthode de paiement vérifiée
Membre depuis sept. 15, 2016

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