Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Bangladeshi language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
7 freelance font une offre moyenne de ₹19944 pour ce travail
I have good command over Bengali and English. I am a Bangladeshi by birth. I have a team and ready to start right away and have a PayPal account.