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    I retrieved an amount of money on my bank card. The money was not entered. I complained about the issuing bank to the Financial Ombudsman. The final report came in favor of the issuing bank. My complaint included the first two paragraphs / related to time, as the money was returned to me after 5 months under a receipt issued by the second bank / during My follow-up to the process of recovering the money was exposed to a health problem as a result of this review and I am asking for compensation. There are medical reports that the Ombudsman’s investigator is fully aware of this, but he did not take it into account before that time. The investigator sent me a document that I believe is forged and does not match the payment processor document sent to me in advance by the issuing bank by...

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