Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    4 travaux trouvés au tarif de EUR

    HMS Exchange to be moved from Crazy Domains to Microsoft. Outlook to be set up on new computer and old emails to be imported. (crazy domains and back up files). Other office apps to be configured and MS licensing to be updated. Project to be completed on-site in Maroubra NSW - no remote access provided.

    €29 / hr (Avg Bid)
    Local
    €29 / hr Offre moyenne
    2 offres

    Computer Organization and Architecture is the study of internal working, structuring and implementation of a computer system.

    €7 (Avg Bid)
    €7 Offre moyenne
    4 offres
    Data entry 10 heures left

    Data entry export computer engineering works

    €11 / hr (Avg Bid)
    €11 / hr Offre moyenne
    245 offres