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    1,883 zendesk travaux trouvés au tarif de EUR
    configurer zendesk S'est terminé left

    Bonjour, Je cherche une personne pouvant configurer zendesk pour mon entreprise. Voici la liste des taches à réaliser : - Activation et gestion du service TALK pour un standard téléphonique - Analyse et mis en place de l'outil Email Tracking - Gestion et paramétrages des VUES - Création d'une signature email - Gestion et paramétrages du centre d'aide (base de connaissance) - Programmation et mise en place du Zendesk Bot. - Formation de mon assistante pour qu'elle puisse ajouter les informations au centre d'aide et paramétrer le bot

    €981 (Avg Bid)
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    1 offres

    ...récurrentes • Vous prenez part aux évaluations et tests des nouvelles fonctionnalités avec l’équipe produit • Vous ferez suivre au service technique les demandes plus complexes Profil et compétences requis : • Sens de l’écoute et de la relation client • A l’aise en informatique d’une manière générale • Maîtrise des outils CRM, CMS, Réseaux sociaux, • Utilisation impérative de logiciels du type Zendesk et Shopify • Sens de l’adaptation aux outils et stratégies qui peuvent évoluer rapidement • Polyvalence • Vous êtes motivé(e), entreprenant(e) et force de proposition • Vous savez travailler r...

    €5 / hr (Avg Bid)
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    20 offres
    Formulaire Zendesk S'est terminé left

    Bonjour, Mon site est en HTML (). Je souhaite la création d'un formulaire comme celui-ci : Cependant, il devra envoyer l'information sur notre système de support Zendesk. Voici le lien de la description de Zendesk :

    €10 / hr (Avg Bid)
    €10 / hr Offre moyenne
    8 offres
    Zendesk Specialist API integration S'est terminé left

    Besoin d'un specialist Zendesk Sunshine pour intégration d'API et configuration du compte pour agents multiple et multiple brand.

    €650 (Avg Bid)
    €650 Offre moyenne
    7 offres
    Paramétrage et coaching ZENDESK S'est terminé left

    Je cherche quelqu'un qui parle Français, qui pourra prendre la main sur mon ordi via teamviewer, pour paramétrer ZENDESK et m'expliquer les fondamentaux. Durée estimée environ 2 heures. Merci.

    €147 (Avg Bid)
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    1 offres
    Project for Diana P. S'est terminé left

    Hello Diana, C'est Alicia, j'espère que tu vas bien. On se reparle pour te remettre sur le Back Office et sur Zendesk !

    €11 / hr (Avg Bid)
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    1 offres
    Assistance service client S'est terminé left

    Aide sur le service client ; réponse aux mails sur Zendesk + suivi drive client + sites accès clients.

    €4 / hr (Avg Bid)
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    7 offres

    Make clients happy ! Implémenter des outils de gestion et service client pour nos équipes internes. En travaillant avec les gestionnaires, vous allez comprendre les spécifications en détail puis les implémenter en React, Django et Zendesk, des outils pour nous permettre de répondre rapidement et correctement aux questions et besoins de nos clients.

    €7018 (Avg Bid)
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    13 offres

    Nous cherchons un développeur pour venir dans nos locaux et configurer zendesk dans l'optique entre autres d'améliorer la précision de nos exports, d'obtenir de meilleures statistiques et données sur nos utilisateurs, de configurer les options de transfert d'appels entrants sur notre service client. Une excellente connaissance des outils de configuration zendesk et une présence physique dans les locaux sont des impératifs pour cette mission.

    €37 / hr (Avg Bid)
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    2 offres

    only apply if you know zendesk chat on android. I need the app upgraded to the latest dependencies as well as other only going issues. Please send me a message and tell me about your experience.

    €216 (Avg Bid)
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    10 offres

    Buscamos un agente de servicio al cliente para los usuarios de Vermut, responder llamadas y tickets via Zendesk para resolver dudas sobre Vermut o las actividades que ofrecemos. Vermut es la plataforma digital que quiere probar que la edad es solo un número. “Hemos creado el lugar de la gente con experiencia de vida.” Estamos convencidos de que cada etapa de la vida tiene su potencial y vamos a sacar el máximo de las personas de más de 55 años.

    €4 / hr (Avg Bid)
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    44 offres
    Looking for zendesk expert S'est terminé left

    Zendesk expert needed for integrating admin support chat in the existing website. More details will be shared via chatting. Please bid only you are an expert.

    €14 / hr (Avg Bid)
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    51 offres

    We're looking for Tech Support Agents. We use Zendesk for Customer Service Portal. For this project' you must have a computer that can remotely access the ticketing system and a headset for answer calls. Good level of English Speaking is required for answering incoming calls and communicating with customers. This job is not a short time job. Applicants must be able to work for at least 5 hours on workdays. Time Zone: EST (GMT -5) Project description: - Using Zendesk ticket system, - Organizing the tickets and filling the informations about request, - Answering calls from customers and answering technical questions, - Checking the live chat system on the website and meeting the requests coming from it, - Transferring Tier 2 and higher technical support requests ...

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    106 offres
    Build my zendesk S'est terminé left

    We have 10 clients that need to schedule services with us through zendesk. We are a smal company and there will only be 5-10 triggers. I need someone to do the implementation. Only experienced devs need apply. Reviews required for consideration.

    €237 - €712
    Scellé
    €237 - €712
    60 offres
    ZENDESK SPECIALIST S'est terminé left

    customization basically. workflows, bot configuration, automation, all that stuff

    €14 / hr (Avg Bid)
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    7 offres
    Connect our Typeform to Zendesk S'est terminé left

    We are looking for developer to manually connect Typeform to our Zendesk in order to work similarly to Zapier. What we need to happen is every time someone submits a specific Form on our Typeform it needs to update the corresponding ticket with the information submitted by the customer. We would need some of the info submitted to be updated on an excel spreadsheet. Please get back to us so we can discuss this further.

    €527 (Avg Bid)
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    9 offres

    zapier use to work to create zap, even thou test works perfectly fine, it does not automatically do the zap when new leads are coming through

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    4 offres

    ...overrides on Amplify, but that should be it until we hire somebody to take this on. You are a backend API engineer first and foremost. Once an image is extracted, cleaned, enhanced and styled, it is stored on our CDN (AWS Cloudfront) and our customer can use it manually from here. However we are excited to write a set of integrations that allow them to sync images automatically to help desks like Zendesk and Intercom, and as time allows, engineer other integrations as any product feature image in a help desk, should ultimately be something our platform could manage. We are looking for previous experience working with - Building APIs - Serverless (Node.js) - Puppeteer (running chromium on AWS Lambda) - Canvas implementations in Node.js for styling and image manipulation i...

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    50 offres

    ...apply a fair amount of B2C glitter to achieve this. Once an image is extracted, cleaned, enhanced and styled it is uploaded to our CDN and our customer can use it manually from here. We’ll also offer native integrations that allow them to sync images automatically. However, we assume there is a real need to allow access to the live images in different environments; a plugin/extension for e.g. Zendesk, to see Support folks easily reply to a ticket with a linked image, is a likely path of ours. We are looking for previous experience working with - Building production-level B2B Web Apps - Vue 3 SPA (JS/TypeScript) - Tailwind CSS (HeadlessUI) - Plain vanilla CSS for the more sexy UI Elements we might implement, like Kanban boards. - Consuming and commenting on interna...

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    Support agent - full time S'est terminé left

    ...audiences in their daily emails, easily promote and market yourself with just a few clicks. About the job: We're looking for a full time remote Support agent to join our team permanently. Someone who thinks out of the box for creative solutions and has a technical mind with computer savvy skills. The day-to-day will include an 8-hour shift working remotely answering chats and emails through Zendesk, reporting bugs to our developers, and troubleshooting technical issues on online video meetings. Requirements: Mother tongue level English Proficient knowledge of Gmail and Outlook (added plus for experience with Mac Mail) A stable internet connection and a quiet environment Team player Past experience in a technical support or customer support role in a SaaS company Work ...

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    29 offres
    Website Redesign S'est terminé left

    Hi We would like to redesign our website (https//) from scratch. It has to complete on commited deadline. Preference will be given to companies (not individuals) who has experience in developing websites for IT companies. Ye...) from scratch. It has to complete on commited deadline. Preference will be given to companies (not individuals) who has experience in developing websites for IT companies. Yearly SLA shall should start after the completion for any changes requested. Tasks would include 1. Fresh pictures, contents and video 2. SEO friendly and boosts sales 3. Integration with Salesforce and Zendesk 4. Develop landing pages atleast 5 5. Mobile friendly for Android and Apple 6. In the end, hosting the new website on our prefered hosting.

    €1027 (Avg Bid)
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    180 offres

    ...customer oriented and passionate about helping people. You understand the importance of offering excellent customer service by taking the person, as well as their problem, into account. You are patient and can quickly understand the overall situation of the user. • You have great presentation skills and you have previous experience in a customer service and/or sales role using software tools such as Zendesk is a plus, but not essential. • You are autonomous, you can multi-task and you can make good decisions under time pressure. • You have strong attention to detail and are very organized. • You are naturally tech savvy and spend a fair amount of your time online. You can quickly understand how an app works and quickly learn how to use new software. • ...

    €1472 (Avg Bid)
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    3 offres
    Technical Zendesk Skills -- 2 S'est terminé left

    We are in need of a technical Zendesk Associate who can help us build out, optimize, and troubleshoot Zendesk ticketing system workflows. This also includes building out Explore reporting, adjusting SLAs, installing new tools in the market place, and working in the sandbox to show proof of concept before something goes live. We are looking for a guru who we can work with closely over the coming 2-5 months. This hire will be freelance but is someone we hope to make a key part of our team in building out the Zendesk instance for out company. No newbies please, we are looking for creative, experienced, and efficient technical support.

    €14 - €24 / hr
    Scellé LDN
    €14 - €24 / hr
    1 offres
    Project for Kaushik P. S'est terminé left

    Hi Kaushik P., I noticed your profile and would like to discuss my project with you. I am looking to build out a customized Zendesk platform for our website. Please do not accept the project until we have a discussion and come to an agreement. Thank you.

    €237 (Avg Bid)
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    1 offres
    Project for Manassés G. S'est terminé left

    Hi Manassés G., I noticed your profile and would like to discuss my project with you. I am looking to build out a customized Zendesk platform for our website. Please do not accept the project until we have a discussion and come to an agreement. Thank you.

    €237 (Avg Bid)
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    1 offres
    Project for Arkadiusz S. S'est terminé left

    Hi Arkadiusz S., I noticed your profile and would like to discuss my project with you. I am looking to build out a customized Zendesk platform for our website. Please do not accept the project until we have a discussion and come to an agreement. Thank you.

    €237 (Avg Bid)
    €237 Offre moyenne
    1 offres
    Technical Zendesk Skills S'est terminé left

    We are in need of a technical Zendesk Associate who can help us build out, optimize, and troubleshoot Zendesk ticketing system workflows. This also includes building out Explore reporting, adjusting SLAs, installing new tools in the market place, and working in the sandbox to show proof of concept before something goes live. We are looking for a guru who we can work with closely over the coming 2-5 months. This hire will be freelance but is someone we hope to make a key part of our team in building out the Zendesk instance for out company. No newbies please, we are looking for creative, experienced, and efficient technical support.

    €14 - €24 / hr
    Scellé LDN
    €14 - €24 / hr
    7 offres

    Only looking for serious people who already have experience in customer support and write word orange at the start of your proposal You will be working Monday to Saturday for 4-6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh, India and Pakistan please don't apply Thanks

    €196 (Avg Bid)
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    35 offres

    You must have prior experience with Customer support and great communication skills. You will be working Monday to Saturday for 4-6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh and Pakistan please don't apply Thanks

    €125 (Avg Bid)
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    73 offres

    You will be working Monday to Saturday for 4-6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh and Pakistan please don't apply Thanks

    €152 (Avg Bid)
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    64 offres

    Looking for some straightforward work via regex. Need data fields from incoming email (which creates a ticket) to map to respective fields in the ticket form. Utilizing ZenDesk and app Knots Parser.

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    24 offres

    Whenever ticket come in zendesk, all people try to assign to themselves. I want a automatic system in which ticket get assigned to me automatically.

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    3 offres

    We have a connection between MS Sql and , exporting ticket updates from their CRM into our SQL DB for reporting/AAS/Powe...Currently we pull data from Zendesk's JSON interface, do a minor manipulation and inject it into SQL. When it errors, it's usually a timing issue and the data is good from Zendesk, so it notes the ticket ID for reprocessing into a Sharepoint list, and later will try and reprocess the ticket. The read from Sharepoint is now failing 100%, and we need to debug that process. I suspect that a field type has changed, but the error trapping in Flow is not good. Second, Zendesk has the ability to insert tickets and make updates via JSON. We need to understand and implement the ability for our SQL engine to create or update a ticket in Zendesk vi...

    €1142 (Avg Bid)
    Urgent LDN
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    14 offres
    Ticketing System -- 2 S'est terminé left

    A ticketing system that allows users to submit requests "tickets", for customer service and technical support. Categorized by the status of the ticket and the department that has responsibility for resolving the ticket should be assignable to the appropriate customer service team member for ticketing...of the ticket and the department that has responsibility for resolving the ticket should be assignable to the appropriate customer service team member for ticketing system must also support the following channels (email, fb messenger) such as when a new message is received it's converted into a ticket. In general the ticketing systems functionalities shoud resemble zendesk and zoho desk... For further details please check the attachment.

    €4638 (Avg Bid)
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    55 offres

    Manychat Automation creating form to send to zapier to create Zendesk ticket

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    11 offres

    Just need a zendesk API ingestion set up in python so we can get the data into our data mart.

    €145 (Avg Bid)
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    9 offres
    Zendesk expert S'est terminé left

    Setting up zendesk site, ticketing solution Training

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    2 offres

    Implement Many Chat - Facebook Messenger, Instagram Messenger Want to get a many chat but working for my website to capture leads and send it to zendesk ticket

    €14 (Avg Bid)
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    17 offres
    Project for Zendesk E. S'est terminé left

    Hi Zendesk E., can you connect zendesk and mirakl, and why not Amazon ? Thx a lot, Guillaume

    €981 (Avg Bid)
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    1 offres

    Mailchimp - Migrate Zendesk leads via Zapier to Mailchimp and setup mail automation sequence for new leads

    €11 (Avg Bid)
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    2 offres
    Ticketing System S'est terminé left

    A ticketing system that allows users to submit requests "tickets", for customer service and technical support. Categorized by the status of the ticket and the department that has responsibility for resolving the ticket should be assignable to the appropriate customer service team member for ticketing...of the ticket and the department that has responsibility for resolving the ticket should be assignable to the appropriate customer service team member for ticketing system must also support the following channels (email, fb messenger) such as when a new message is received it's converted into a ticket. In general the ticketing systems functionalities shoud resemble zendesk and zoho desk... For further details please check the attachment.

    €4313 (Avg Bid)
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    84 offres
    Zendesk whatsapp integration S'est terminé left

    Running Opencart 1.52 with Zendesk support and want to activate the Whatsapp integration for Whatsapp messages ticketing also Activate ticket generation support information on whatsapp

    €11 / hr (Avg Bid)
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    7 offres

    ...automation specialist. We need to create automation between Typeform, Zensesk, and google sheets using API. We need to create an automation that will generate the customer’s answers from the Typeform using API to set all the information inside the Zendesk platform. We also need to create some auto scenarios for pulling information from google sheet tables and set the data inside Zendesk. The project will start with a few hours, and after the first task, we will give you more new briefs and working hours. We need someone that is familiar with Zendesk API, Integromat, Google Sheets, and Typeform. PLEASE NOTICE ***Before we hire you for the project, we would like to receive 2 video records that show the best automation work you created, and explain in the...

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    6 offres

    ...neutral) -> talk to ZJump what is important to show on overview - Warning when not to invest - Email updates/alerts for new signals (also state how often they’re updated) - Account dashboard for users to change email/cancel and update subscription - New Design - Trading Academy -> Videos on how to become a professional trader and utilize our platform for free - Separate FAQ/Support page (ZenDesk?) - New Logo - Show entry price on signals (when to buy), at which price and when to sell, stop loss - Show when the signal was produced and when it will be updated - Integrate Tawk live chat - impacts market. Like stop trading during this time, very volatile - Finish building referral system - Portfolio of stocks the users are tracking - Login email redesign ...

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    79 offres
    Twilio Frontline Dev S'est terminé left

    I need an expert Twilio Frontline dev to connect our Zendesk Sell environment. You must be able to integrate inbound and outbound SMS messaging and voice calling and set up flows to fetch and synchronise data between Twilio and Zendesk Sell in real-time. You’ll also have extensive experience with Conversation API’s, Node JS and Frontline Integration Service.

    €12 / hr (Avg Bid)
    Urgent
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    12 offres
    Zendesk Email Template Design S'est terminé left

    I require someone to customise the email template section in Zendesk. From what i can see you only need to know basic HTML to complete this task.

    €28 (Avg Bid)
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    13 offres
    Customer Service Representative S'est terminé left

    Seeking native English speaker for a Zendesk service role in a growing organization.  The role will require someone who is available from 9-6 pacific standard time and is also comfortable on the phone. -Responding to email messages -answering phone calls -returning phone calls -answering questions though Zendesk

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    42 offres
    Zendesk development support S'est terminé left

    Hello, I am a new user of Zendesk and need a technical expert to help me work through different scnenarios, write APIs, etc. I am basically looking for a Zendesk expert.

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    31 offres
    Zendesk intgration with PBX S'est terminé left

    Hi everyone we have PBX support API and looking to ingrate it with zendesk 1. Auto create a contact person when the phone caller number is not in zendesk database. 2. Auto pop up the Contact page when this phone caller already found in zendesk 3. Auto create ticket when phone call coming - option to enable or disable this feature

    €139 (Avg Bid)
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    15 offres

    Want to connect my facebook leads to send to Zendesk and create ticket automatically

    €36 (Avg Bid)
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    6 offres

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