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  • Electronique
  • HTML
  • Saisie de Données
  • SEO
  • Rédaction
  • Architecture Logicielle
  • Assistant Virtuel
  • CSS
  • Excel
  • Jamaica
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  • Embaucher yusnoo5

    yusnoo5

    Jamaica $15 USD / hour
    Customer Service Specialist & VA
    Jamaica
    0.0
    1 commentaire $15 $ US par heure
    While I am a newbie Freelancer with an old account, I am a proactive Customer Service Specialist with expertise in delivering support services and resolving customer complaints. I am also trained in CRM tool Siebel, soft skills and de-escalation techniques. My competencies in lies in operating multi-line phone...
    While I am a newbie Freelancer with an old account, I am a proactive Customer Service Specialist with expertise in delivering support services and resolving customer complaints. I am also trained in CRM tool Siebel, soft skills and de-escalation techniques. My competencies in lies in operating multi-line phone systems, emails, order taking and multi-chat interactions. I have over 5 years of experience in fast-paced customer service and BPO environments where I have learned how to be personable and professional while under pressure. I particularly excels at uncovering customer needs, finding solutions and handling customer objections and have a consistent track record of meeting and exceeding KPIs. I have a flexible schedule and a strong mathematical and modern technology aptitude along with a firm background in the eCommerce and dropshipping industry, namely eBay, Woocommerce and Shopify. moins

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